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Current known technical issues - updated as of 04/08/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Encryption & insecure data access

Hi I have been an Ebay member for many years.I am also a very qualified software engineer and have been for many years! Recently using a banking procted browser ( ESET) I find a lack of security with some objectsnot encrypted ( including port 80 HTTP...

Resolved! IM IN uk not USA

Anyone else notice page views disappearing from Performance Traffic Page, Page View Bar Graph Chart?

I have been watching the Page View Bar Graph Chart on the Performance Traffic Page. I have been trying different listing strategies. Best so far is mass early ending and relisting of items on a daily basis.I have pushed up page view traffic by 400-50...

Website not accessible

I can use my app on the phone OK but have not been able to get to the site at all on my computer. Just saying that it can't be reached. No wonder my sales are gone if people are having this problem too.

store keyword search is still not working

I am still waiting for the tech department to fix this and am tired of waitingthree out of four search bars on ebay show 0 results with certain single keywords does anyone now what is the status of this alert..... ebay ALERT 14435i spoke to ebay 5 mi...

Ebay label scanner issue?

ive had a couple sales yesterday, and today, and every sale since yesterday, the ebay label scanner is not working when i go to enter in the label post office label info. so i have to manually enter it.. Is this a problem with other people?

Ship by date in app wrong, adding one day -- iOS & Android

An item that sold today with 2 day shipping is showing a ship by date of the 18th...Saturday!On the desktop site, the ship by date is correct. Because of this, a couple of items are now late since we were using the app which showed we still had time ...

No updates from a buyer's deactivated account

Why is there zero automation to re-enlist an item from eBay due to a buyer who gets their account deactivated? There is zero notifications from eBay the buyer's account who won the item had their account deactivated. I'm sitting here wondering if the...

Resolved! CAN'T LOG IN - CAPTCHA

I am unable to log in today on FireFox. We keep getting the captcha, match it up, resend and then it takes us back to the captcha again over and over endlessly. It started around 4:30 AM PST. Prior to that it was working fine. Is anyone else having t...

Unable to upload photos to create a listing

I have been trying for days to list an item. Every time I upload a photo, and complete the listing, I push the button to list, and then it says I forgot to add a photo. I have tried everything I know to do. Take different photos. Clear all cookies. S...

Any Idea What Is Happening Here?

Using Firefox (Windows only), ebay.co.uk just continually loads on a white screen. Page never actually shows.ebay.com works, so it is some weird issue with the .co.uk link.ebay.co.uk also works on Firefox for Android as well as Microsoft Edge... So i...

search for "linen" does not return postcard category under collectibles in side margin

there are hundreds of thousands listings when you expand search to "linen postcards"What gives!

Problem with photo not showing in listing

Hello All, I am having an issue with my gallery picture not showing in my listing. The suggestion is to click the create button on the fix your gallery picture page. Would anyone be able to assist and advise where this is.Appreciate any help here as ...

Automatic Autocorrecting to incorrect words.

All day I can’t search certain words or names on eBay. For examp “Ja’marr chase” keeps getting changed to “jamar chase” and it wont show any cards or sales. Can this please get fixed? Thank you

Package weight exceeds the maximum limit

When editing listings in seller hub I have been getting Package weight exceeds the maximum limit for usps first class items for anything I list over 13 ounces.. when USPS first class goes up to 15... can this be fixed please