Report eBay Technical Issues

Forum Posts

Sorted by:

Unable to leave feedback on a purchased/delivered item do to previous cancellation?

I listed an item.. Sold it, buyer cancelled 15 minutes later ("sorry I bought another bag") I relisted the item and a couple weeks later sells again.. Delivered, buyer thought it got lost, but her community desk was not on the ball and we were all go...

"Have one to sell? Sell now" link opens new listing in wrong country site

Have experienced this many times when trying to list an item for sale, as follows: - I am based in the US and want to list an item for sale.- Search for existing listings, and find that the only other listings for this item are from other countries (...

ebay SEARCH

Getting frustrated searching for items anymore. Click search descriptions box and the search reverts back to titles only. Go to advanced search and it works. Why am I not seeing all listings for a search? Search for Brady BMP21 and 160 results, look ...

Can't delete bought items like before, they keep showing up in the listing.....

Bad link in "Brand Outlet" Samsung = Apple

I don't know if this right place or not but here goes. When you go to Brand outlet and click on Samsung under tech it takes you to "Ebay refurbished Apple" the same as if you clicked on the apple link. All the other links seem to be correct, Dell = D...

2000 GPH pump

This forum is of no help!!!! I need to speak to someone, and we can resolve this in a few minutes!!

Cannot generate a shipping label

I go through the whole process of inputting the dimensions and customs data, but when I hit 'purchase label', I get an error message saying I 'can't print a label at this time'. I've tried on both my laptop and my phone, so it's not a browser problem...

eBay email settings confusing - Communication Preferences email settings

Hi there, the recent eBay design changes made it very unclear on how to update the delivery options emails. For example, if my current account contact email is the same as my delivery email addresses in "Communication Preferences", then I don't see t...

possible to bid after auction time end????

This is the link to the bid history https://www.ebay.com/bfl/viewbids/225781138517?item=225781138517&rt=nc&_trksid=p4429486.m145235.l2565. How can the person bid after auction ends 33 seconds? This is not acceptable.

Sort issues

There is a problem with the sorting of eBay listing. I tried the sort by lowest price and starts at a much higher price than I've already seen. Also, the sort removes most of the listings.

The save for later on cart has not worked for months...now I need to buy now and tried 100 timWon't

Save pay for later in cart has not worked for months you have to remove it I don't think anybody knows what's happening and as now I need to buy one item I'm buying mini on Friday today I need to buy one item now and I tried a hundred times it will n...

Purchase history disappeared

I have been using eBay for more than a couple of years. I have always been able to go back and look at previous purchases. Wether to verify price, or to buy another of the same item, etc. Now all of my purchases have disappeared. The page just says I...

Paypal payment processed normally at checkout then vanished like it never happened

I made a payment about 30 minutes ago for 6 items I won from the same seller. The total was $14.14. The paypal payment at checkout looked like it processed normally and it showed the blue banner telling me the order has been placed. After about 10 mi...

How to give discount price for customer?

My buyer send the offer to my product. And I accepted it. Now order status is awaiting payment. But buyer ask me another small discount. So I can provide it. So I tried with "send invoice to buyer" option & put my new discount amount in Adjustments l...

Shipping policy is blank on a lot of my listings

I go to revise or edit a listing and have been noticing a lot of my listings have a blank shipping policy. Anyone else? How do I fix this when I am not even sure which listings have a blank shipping policy? I have over 1400 listings.