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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Cannot enter full phone number for account so cannot update and verify!

Cannot enter full phone number for account! Need to add an extension.Also, eBay provides NO way to contact them by phone!!! There is NO easy way to contact eBay about technical issues.

Website errors

I'm trying to appeal a case athttps://www.ebay.com/ReturnCase/[case#]/AppealRequestbut there is an error in the code, so when I try to upload an image, it says: "We are unable to upload your file(s). Please try again." All files are PNG or PDF, and u...

Why can't we sort by Views? Why make that unsortable? What's the reason?

No reason to not allow the seller to sort by Views inside your Active Listing panel.Everything else you can sort except Views. It's 2023, make it happen. We know this site doesn't load all your listings perhaps they don't want you to know all the one...

Managed Active Listings Not Properly Coded to Work with Safari Browser

You have improperly coded your website to work with with the Safari browser. The three buttons to the right remain grayed out even after an item has been selected. The Edit button is not grayed out, but can't be used. Only the small "Edit" links work...

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Estimated Deliver Times

Weekend upon us. Friday 3pm in United Kingdom, Just had an order and buyer was advised to expect deliver from me:Dispatch by 22 May at 11.59pm BSTMake sure you send your order within the dispatch time you specified in the listing.Estimated delivery d...

Active Listings Pages Not Loading Fully

The active listings page isn't fully loading and I can't search my active listings because the search function isn't loading.

Problem with unpaid items

My awaiting payment items keep changing the sale dates. I have 3 items awaiting payment one of them sold a week ago and the other two 2 & 4 days ago. Every day the sale date advances to yesterdays date so even after a week I cannot cancel due to nonp...

Ebay home page down, but says the rest of the site is working fine. I can't seem to access anything

I have many auctions ending tonight, I schedule them to end on Thurs night. I have had several buyers email and say they could not bid at the end of the auctions. Am I obligated to sell when Ebay was down again when my auctions are ending?

Unable to complete purchase, request total or pay for open unpaid item case

I am seriously considering to no longer buy anything on eBay, Three times in a row now, I had nothing but problems when trying to PAY for my purchases. The first case goes back to a few days ago, when the seller opened an Unpaid Item case against me,...

Search bar problem

Starting today (5/18/23), when eBay first loads, can put mouse over search bar andclick anywhere, cursor will follow - can fill in search item, etc. While eBay searchesand refreshes (animated icon) still can mouse over search bar and click. Afterthe ...

Two hidden divs over menu and search bar

After a search is completed there are two hidden divs stopping the interaction with menu and search bar.See image for more info

Search Bar Issue

So after I do an initial search and try to use the search bar again, it's non-responsive. By non-responsive I mean it will not let me type into it when I click it. When I open a new webpage it works fine but only for the initial search. I've restarte...

wBay Messages

Anytime I receive a message with pics attached they don't come thru. The only thing that comes thru is stuff like this: Any Ideas?

What happened to handling times on auctions? Approx 50% of auctions no longer show a handling time

This has happened to me twice now. I win an auction and the seller never ships it. I go to open an INR but can not see the option. The only option was to request a cancel. I just took a look at a large number of auctions from a random search and appr...