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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! First Class Package domestic shipping amount showing up waaay to low

My new listing : https://www.ebay.com/itm/125968861198 has first class package selected as the shipping methor. For some reason, even though I've revised it time and time again, the shipping amount shown on the screen to the domestic customer is less...

I cant print Label for UPSS Parcel Select

When trying to buy a "USPS Parcel Select" label I get an error that says "Please select an item" I already changed my payment method and tried it from the computer, but I could not and I already talked to eBay and they say it is an error of the mail,...

Listing Attempts Created by Sell Simlar Sometimes Freezing

While creating a listing in Seller Hub, a listing will freeze up in that entries to at least some item specifics cannot be made, and the only clickable option is Save for Later. Upon saving, the resultant draft is immediately usable and can be comple...

Is there a way to bulk find / replace actual HTML strings?

Is there a way to bulk find / replace actual HTML strings? I've tried the bulk "EDIT; Item Description; Find / Replace"; but it doesn't work. It seems to be looking at the actual description text and not the HTML code. eBay keeps changing the syntax ...

Order Status Not Appearing

The Status That Shows Whether If a Item IsPaid -> Shipped -> DeliveredHas Disappeared From My Current Purchases Information, I Have No Idea if This Is On eBay's End But I Wanted to Know If This is Normal or Not, Thanks!

Best offer should be prominently displayed to buyers

Anyone else notice how hard it is now when a buyer is browsing in a sellers store to see if they accept offers? First they have to click on the listing, then they have to click on "View all details" before they can even see if there is a "Make Offer"...

query

Good day,although my question probably doesn't quite fall into this category, I want to take advantage of this because I couldn't find another contact that would allow me to ask a question. Nine days after my payment for the purchased goods, when the...

My store is not found

I just got orders yesterday, and today I can't access any option under the "Store" tab, and my store can't be found anymore! Help!

Can't Leave Feedback

I left positive feedback for an item that just arrived today. But the seller has not received it. I double-checked, and refreshed the page several times, but the feedback left icon is still gray. So I tried leaving feedback again, but received the me...

Feedback comments

KHi. I am a buyer. Wondering where all feedback comments have gone under sellers? I often make decisions based on other buyers feedback, but there is no longer an option. Has this changed?

Incorrect results when searching eBay. Chrome searches every word in the listing, including sponsor

Using Chrome browser, tried searching for keywords, 'thor', 'omnibus' and 'stracyznski'. On one browser, I get the correct results (just over 20), but on a clean install version of chrome (no extensions etc..) I get thousands. It seems the browser ve...

feedback noot hiding

hiding feedback does not hide. Keeps coming back AND wantd feedback entered again. what gives?

Bulk Label Printing Error Trying to Print Scan Sheet

This is happening to me every single time I try to print the scan sheet It's very very VERY frustrating as I am on a Rural Route and carriers are only required to scan the first five packages if there is no scan sheet! They are using Publication 399 ...

Can no longer leave feedback on the app

Ok, since the *app* update, there is no option to leave feedback, either from the order page or the item page. In fact, there is no way to get to the item page from the order page, either--to be clear, this is on the *app.* This is in addition to the...

Cannot End Listings Through Seller Hub

To whom it may concern, Recently, I encountered a problem with removing listings from both the My Listings and Seller's Hub pages, the problem being that I can't anymore. Availability on products is something that is liable to change often, and not b...