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Current known technical issues - updated as of 8/4/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Item description continually deleted in new format

Hi all,I'm using my desktop and every single item I have listed tonight has had its item description deleted - I only noticed after going through to double check some listings.When I revise the listing and save it then view the listing, the descripti...

Crop feature broken/squashed resolutio

The crop feature when listing has been on and off broken for the past couple wks. It doesnt work on mobile, desktop, or multiple different phones. I've also noticed that on images that dont allow cropping, the resolution is also being lowered signifi...

On desktop/laptop version, when I do a search and then click on a category I get an error page

I do a general search for "spongebob," for example. Then I click on any category (seemingly) in the lefthand column of categories, I get an error page.

iOS app saved searches

Save searches doesn’t update. Shows available items. After viewed still shows available items and doesn’t zero out.

EBay app not working on iOS iPhones

For the past two days my app on my iPhone will not log in. It keeps on spinning at the Face ID point, tries to log in, then reverts to trying over and over again. When I turn Face ID off it requests my username and password but when I enter them it’s...

Unable to leave feedback (as a buyer)

As of this morning, or possibly sometime yesterday, I have been unable to submit feedback on a completed order. In this particular case, it was an item purchased 6/14 and delivered on 6/17 (3 days ago). Entering the feedback from by clicking on the L...

Searches are DOWN - Zero returns for SAVED or NEW Searches

Searches are DOWN - Zero returns for SAVED or for NEW Searches.Been down for HOURS

Intermittent glitches don't allow saving items

I was in the middle of creating an item, went to save it, and the site just spun without saving. Refreshing the page got me this notice. Note the URL is for posting the item, and it's still showing. This gets resolved between 5-30 minutes later and i...

Seller evades eBay when problems arises by 'cancelling' auction (saying buyer rqstd cancel), WHY?

.Hello folks I have in the past tried to resolve an issue with a seller (but) suddenly that seller 'cancels' that auction with the reason (stated) that I (buyer) requested cancellation, with a forthcoming refund of the monies involved. When this happ...

Enter correct shipping size/weight, but it later changes

Upon making my auction, I enter the package size dimensions, and the weight and choose the option and secondary option I want to offer. When I go to print out the shipping label, when I check the size and weight, its all incorrect and the customer is...