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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

A new device is using your account

I have looked & called ebay & can not find how to get re'd of this .I have change password before & wow to a army to fix it.so hope you can help me with this thanks alisa

account

e168621-1127594x

Wont let me login keeps saying “something went wrong”

It won’t let me login keeps saying “something went wrong” even if I change my password. This is driving me crazy. This same issue happens on the laptop and the iPhone app. **bleep** eBay !

Checkout

Not sure if I'm in the right place, but it's hard to find any place on here...I routinely buy multiple items from one particular seller. Recently, upon checkout, my orders are getting broken up into multiple orders when I attempt to pay for them, so ...

Views/buyers can’t pay

No views like everyone else has reported. The views I am getting that r trying to purchase said they couldn’t pay! I like to get paid. Let’s get that worked out if you don’t mind.

View Count Zero Since the morning of 6/9/23 US Mountain Time. Sales Have Tanked. CS Not available.

View Count Zero Since the morning of 6/9/23 US Mountain Time. Sales Have Tanked. CS Not available. Cant Reach Ebay To Report the trouble ticket. Frustrated. Any Word From eBay Would be helpful

View count on all my items went to 0

Just noticed that my view count on all my items went to 0. Not sure exactly when it started. Watcher count is still there. gil

Views have gone to zero

Views on all of listings have gone to zero as of June8, 2023. ebay, you need to fox this.

Problem with eBay mobile app?

I’m selling an item. And the views went from an certain # to zero?Also sold an item at a certain start price! Got a bid for the start price and at the end of the bidding it said I had 3 bids? But at the bidding the price was the same that i started i...

Listing views

My active listing view’s suddenly changed to zero tonight. I’m a new seller since April and wondering if this is normal. I’ve never seen this before.

eBay issued credit card problems

I made the mistake of signing up for a eBay credit card. They made it sound as though you could use it immediately and without restriction except for your credit limit. Apparently, that was not correct. Instead after speaking to half a dozen folks an...

Suckers!

CAN SOMEONE PLEASE TELL EBAY HOW BADLY THEIR NEW APP SUCKS! THE "BEST" OR "OLDEST" ONLINE SHOPPING PLATFORM DOESN'T EVEN HAVE A DEDICATED CUSTOMER SERVICE OR FEEDBACK LINK OR SERVICE ON THEIR PAGE OR APP! YOU PEOPLE JUST SEEM TO MESS THINGS UP EVERY ...

"Invoices can't be sent for eBay International Shipping orders."

This is a new error I've gotten this week when attempting to invoice my international customers. I've never had any issue invoicing them in the past. Has there been some change in the system, or is this a glitch? I have one customer that I need to co...

Feedback

I left negative feedback (for the first time in about 30 years) about 2 months ago and it does not show up on the sellers list in the past 12 months. The seller had a 100% rating with over 7,000 sales. Does eBay delete negative feedback for selective...

Can't permanently change SOLD ITEMS sort order as I can with listed items.

Funny thing happened. I was looking for other people who thought this was a problem and I came across a thread that was EXACTLY what I am talking about. Yes! Turns out it was my question from a 4 years ago that got absolutely zero responses. Hard to ...