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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Photos won’t upload

Any one have to trouble my photos won’t upload on my eBay app .. never had this before they won’t add

Resolved! Why can't I reply back to my own sent messages?

I've tried contacting a seller about an item that I had recently purchased from them. But they didn't respond. So I tried to reply back to my own sent message in hopes that they would respond back this time. But the problem was was that there was no ...

Can't verify phone number, not receiving text.

Hi, Logged in to my eBay account. Looking at getting back into selling and I am greeted with something saying "You're steps away from getting back to sellingAll it takes to start listing again is a few easy updates to your account."So I start the pro...

Hide Order

Since this weeks programming update, on the buyer summary page "hide order" does NOT work correctly since Friday morning. "Hidden" orders appear to go away from the summary page only to reappear the next time "summary" is refreshed or user goes to a ...

improve search sort; reduce "gaming"

Currently searches set to "Price + Shipping: Lowest first" count listings containing multiple items at multiple prices as though they had the lowest price among their constituent items. I believe any of the following would offer an improved user expe...

Ebay offers go to outlook junk mail.

How do I stop seller offers from going to junk mail. I don't want to upset sellers when they make offers. Thank you.

Regarding Tracking uploading issues with ebay order ( Shypmax - AWB No. 4209262693748109124021133245

Hello Ebay, Team I cannot update my tracking number of a sold item from eBay store.please resolve this issue quickly. Best regards,Mayur Hiwale. (HiwaleFoodking)+91-9049877799

invoicing paying problems

I've sent several invoices to my excellent repeat buyer who is having problems making the payment. When my buyer clicks on ‘pay now’ it doesn’t proceed to next step.

Can't seem to relist or sell similar? The glitches just keep coming and coming

I sold some earrings, buyer hasn't paid but ebay canceled the sale saying that the buyer is no longer registered user. Okay fine, they say you can relist the item. I go to relist and I just get a blank screen with some copyright information. I try se...

Unable to leave feedback

I keep getting reminded and emails to leave feedback for an item but every time I try to leave feedback I get an error with no explanation as to why I cannot leave feedback. I waited for awhile, got another email asking me to leave feedback, but got ...

My listings are gone

I don’t see any of my listings. My account is in good standing and I’ve received no notification of any suspension

Cannot enter full phone number for account so cannot update and verify!

Cannot enter full phone number for account! Need to add an extension.Also, eBay provides NO way to contact them by phone!!! There is NO easy way to contact eBay about technical issues.

Website errors

I'm trying to appeal a case athttps://www.ebay.com/ReturnCase/[case#]/AppealRequestbut there is an error in the code, so when I try to upload an image, it says: "We are unable to upload your file(s). Please try again." All files are PNG or PDF, and u...

Why can't we sort by Views? Why make that unsortable? What's the reason?

No reason to not allow the seller to sort by Views inside your Active Listing panel.Everything else you can sort except Views. It's 2023, make it happen. We know this site doesn't load all your listings perhaps they don't want you to know all the one...

Managed Active Listings Not Properly Coded to Work with Safari Browser

You have improperly coded your website to work with with the Safari browser. The three buttons to the right remain grayed out even after an item has been selected. The Edit button is not grayed out, but can't be used. Only the small "Edit" links work...