Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Stay ahead of the curve by diving into our latest updates
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The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Good Morning all, as I am listing my items this morning they are coming up duplicated in my store and I need to go back and end one of the listings going to report it to ebay now !
pages freeze black out all kinds issues using the site got bad
I have been having a problem last couple of days. As i am in my active selling page, after about 10 seconds the page freezes up and screen changes to a message of "This page is having a problem" I have refreshed, closed and opened the page, removed c...
I just noticed I have some items which say "Not eligible to promote." I have other identical listings for the exact same item, with the part number being the only thing which is different, listed in the exact same category and promoted. I opened the ...
My summary page layout ( https://www.ebay.com/mye/myebay/summary ) has gone strange with lots of empty space in the orders section, and all orders don't have direct links to the tracking or the actual listing without clicking through to the order det...
I have a great buyer and when they try to make a purchase, they get a message that says I don’t ship to that country. I double checked my ship to exclusions, and the customers’ country was not checked. Added the buyer to my exemption list, and they s...
I have had this happen to me a couple of times. An item is sold but the listing is still showing active. I just had to go and delete one that was sold 2 weeks ago.
I'm trying to buy a plyometric box with the dimensions of my old one I purchased on eBay that I no longer have. When looking through my purchase history I noticed it only goes back to 2021 so I can't look at the plyometric box I purchased years befor...
I use the saved-search option to alert me when items are listed that I am in search of. I receive these alerts daily but they have stopped this week. I suspect a systems update or error, but day 4 it remains unresolved.
Has any one else had issue with getting a Sale Event + Markdown to run over the last 24 hours? We set up several promotions, but as of this afternoon have seen no sales and/or data attributed. Promotion Sales, Sales Lift & Average Order Size columns ...
Anyone else not receiving the 5% eBay incentive offers?
I am using an android phone. When using the image search / barcode scanner it defaults to the image search every time I use it. I use the barcode scanner most and would like it to default to that every time I use the feature.
When entering Item Specifics it's often times not keeping the entry.I go down the list entering Specifics and + it shows up but when I complete and go out it doesn't keep the changes. I keep having to double check and often repeat the process before ...
1. When buyers are shopping on their phones or tablets, the shipping options make local pickup seem like free shipping. (Interface Issues) We're constantly having to cancel orders because they chose "Free Local Pickup" as the "Shipping" option to an ...
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