Report eBay Technical Issues
If you experience a technical issue on eBay, we want to know. Share your experience here.
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Forum Posts

Bug with sorting “Saved Searches”

Hello. I have been experiencing a bug with the latest version of the app, however it has been present prior to the latest update. Many of my saved searches are saved sorted as “ending soonest”. This does not function properly when selecting a saved s...

User avatar by Pathfinder
  • 73 Views
  • 0 replies
  • 0 helpful

eBay International Shipping Program Issue

I have been enrolled and have shipped more than 500+ orders of the same exact item and same size box/weight since February 2023. Then randomly did why but on September 1st I updated my listing buy it now price and saved it and now all of a sudden my ...

User avatar by Adventurer
  • 1467 Views
  • 15 replies
  • 1 helpful

Why is Ebay deducting postage costs twice (buyer pays postage) from my payout and paypal account

I listed 9 items on Ebay to sell, all buyer pays postage. All items sold, told time to purchase and print a label.purchased ,printed sent and buyer received,Ebay took their fees and also potage,Then realised Ebay has charged me postage for the same i...

Tracking # disappeared.

Short and sweet. mid November order. shipped on timeusps kicked it around for 3 weekscustomer opens INRfinally delivers yesterdayCustomer escalatesi lose because " no tracking # uploaded" i check order. tracking is goneI appeal.So sad too bad they sa...

User avatar by Adventurer
  • 161 Views
  • 1 replies
  • 0 helpful

Account hacked and Ebay were no help

Hi there. The other day my account was breached by hackers who made 5 purchases. I cancelled my bank card when I woke up, filed a fraud report and contacted the 5 sellers to ask them to cancel the sales. Some were codes (?) for games apparently and 2...

Resolved! Can't delete ended items

I now have find items that have ended and Ebay will not let me delete them. When you check them and hit delete the screen just basically goes blank but when you do a refresh or leave page and go back they are still there.

User avatar by Rising Star
  • 241 Views
  • 3 replies
  • 0 helpful

Payment

I got a message from ebay saying that they were waiting on payment. When I open my account to look, it says paid on Dec.8. what's up????

User avatar by Explorer
  • 79 Views
  • 1 replies
  • 0 helpful

Resolved! PayPal suddenly used for shipping costs.

In the last day or so, I noticed eBay started charging my connected PayPal account for shipping labels. I had a Visa Debit card set as my preferred "selling costs". But it's strange that the labels aren't simply paid from my available funds sitting o...

User avatar by Trailblazer
  • 945 Views
  • 23 replies
  • 0 helpful

Resolved! Changing Feedback Questions

I bought a product and seller specified no returnsSeller did not send the right productI gave negative feedback as I was prohibited from starting a returnSeller wanted me to change the feedback so he refunded the moneyI was allowed a "follow up comme...

User avatar by Rising Star
  • 311 Views
  • 10 replies
  • 0 helpful
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