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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

All product descriptions in Spanish

I primarily live in the USA. My main "ship to" address is in the USA. I have gone into account settings and set my acount address and country to USA. The entire eBay site is in English - EXCEPT.... The PRODUCT DESCRIPTIONS. Every. SIngle. Description...

Resolved! Can't toggle back after using "view description in HTML" format.

This has happened to me now on two different listings when writing descriptions. I toggle to the HTML view, but then once I've made my change and try to toggle BACK to regular view, it's stuck. I can make other changes to the page, just not view it i...

Ebay sucks

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Resolved! Feedback page is blank

I'm logged into my account and when I tried to view my feedback, I'm taken to summary page with a link. If I click the link the next page that opens is just white with nothing on it. Is this a glitch or is this the new feedback page?

Search Feature

Can the search feature be less exact? When you have a listing with any special characters you have to search with those exact characters to find the item. Example: If you have a listing with KÜHL in the title and you search your listings it won't app...

Vintage Television Link Missing If you click on SEARCH BY CATEGORY, Vintage Televisions is missing.

Vintage Television Link Missing. If you click on SEARCH BY CATEGORY, Vintage Televisions is missing. HERE IS THE MISSING LINK. https://www.ebay.com/b/Vintage-Televisions/73374/bn_317529

Problem with ebay standard envelope defaulting to local pick up through checkout!

So far this is the third order this week that pushes a Local Pick Up for an item that gets shipped via eBay Standard Envelope. eBay please fix this! Quit showing Local Pick Up as free shipping or at least FIX IT SO THE SELLERS AND BUYERS CAN CHANGE T...

ebay Pay Onboarding Issues

I keep trying to open a seller account and, when I try to finish setting it up, I get the following message: Well, this is embarrassing.We're sorry, but the application isn't working right this second.Please try again later. I have cleared my cache a...

"Checking your browser before you access eBay" hangs on Firefox/mac.

When I click on a listing I get a new window that says "Checking your browser before you access eBay. Your browser will redirect to your requested content shortly. Please wait..." It hangs on this window and NEVER shows me the item. I am running Fire...

When you Copy and Paste text in the Message window, it doubles

(As first reported by @gloryglorygifts in the Selling forum) I have a shipping confirmation message that I send to buyers after I'm back from the post office. (Just a couple of generic lines to let them know that their package has already gone out, a...

Unable to Contact Buyer – Message Page Shows White Blank Screen

Hi, I’ve been experiencing an issue when trying to contact buyers. When I click “Contact Buyer” on any order, the message screen goes completely white and blank — no message box appears at all.This is a big problem for me as I can’t reach out to new ...

Photos not uploading

Both the app and website will not upload my photos

Unable to continue setting up/linking accounts.

I was under the impression that I needed to link my bank info. When trying to do so, I get redirected to finish my account setup. Fine. For two days I have made it to the account linking page and the system errors out. This has to be an eBay issue. I...

Desktop user: "Report This Item" link no longer supported

On my desktop.Trying to report a listing from the "Report This Item" link. Getting this error message.But I don't have three dots on my desktop version -- that's referring to the mobile UI. Would eBay please return this function for desktop users?

Screenshot 2025-06-04 at 12.04.37 PM.png

Resolved! Urgent: Email change in account setting

I have an issue for half a year.From ebay support they told me that if I want to move account from ebay.com to ebay.de, that I need to close ebay.com account and open ebay.de.Which I did, but issue is email. I cannot use old ebay.com email, even if a...