Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Error when trying to print shipping label

I get "We were unable to load payment options. Please try again later."

Seller Hub - Listing tile still messed up!

devon@ebay kyle@ebay Good evening Gentlemen, As you know there were recently issues with the seller Hub Listing tile with a new stripped down version that has finally been dropped. While I was fortunate to never have seen that new version I now see s...

Error trying to post an appeal to item removed???????????????

every time I try to complete an appeal under the resolution hub I get the attached error " details invalid" I have tried pasting the info into email as plain text to rule out a nd html and i am on a desktop windows 10 and tried 2 browsers

Pardon the interruption message

I am getting this message:Pardon Our Interruption...As you were browsing eBay, something about your browser made us think you were a bot. There are a few reasons this might happen:You're a power user moving through this website with super-human speed...

Watchlist: feature suggestion: items not in custom list

Hello, I’ve managed to accrue a massive watchlist over the years so the ability to form custom lists has been a great addition. I’ve managed to organize most of the 400+ items I’ve saved but some have not been put in a list. I would like to see the c...

Multiple technical errors

1. I was asked to update my bank info. I did and got an email on 1/28/2025 saying my account was good. I kept getting the red banner so on 2/11/2025 I called and spoke to an agent who told me my account looked good but it may take awhile for the bann...

need a human

How do I speak to a person? I tried to reach ebay five times, with no luck - only AI robot voices with no ability to communicate. I received what I think was a scam. I want to terminate my ebay account. How do I do that?

Wrong status symbol appears when deleting drafts

A green "success" checkmark is shown when there was an issue deleting drafts:Win10, Chrome, latest version(s).

When creating a listing, condtion section won't give me the "used" option.

I'm creating a listing and when I get to the condition section only "New" is available. This must be a glitch? Anyone else experiencing this issue? I also tried to use "Sell similar item," but that had the same issue.

Was there a change in search perameters?

Hey, I have a regular search I use and for some reason it has changed that I can't do my specific sub topic search, but rather it is now put back into searching all categories, which...I don't want to do. I want to search my specific category and it ...

Can no longer delete "Didn't Win" listings

Starting about a week ago, I can no longer delete "Didn't Win" listings from my PC. I receive the message "There seems to be a problem serving the request at this time." I try deleting these listing every day with no change.

Shipped item arrived but not updating

I sold an item, shipped it and my tracking shows that it was delivered. However, it still shows in transit on ebay and they have not released the funds for payment. I'm stuck on how to report this to ebay.

Access Denied You don't have permission to access "http://www.ebay.com/sh/ord?"

Access DeniedYou don't have permission to access "http://www.ebay.com/sh/ord?" on this server.Reference #18.571ca17.1718848003.5c93cb83https://errors.edgesuite.net/18.571ca17.1718848003.5c93cb83

selling

trying to list an item and it seems as though there's an issue with my address.

Shipping combined

Is something going on with the ability to have a flat rate shipping with $.xx added for each additional item put into cart and purchased in one payment. I've had this as a seller for years and the listings show the rate plus a certain amount for each...