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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Pages loading slow

My ebay web pages are taking ages to load. I have to wait for it to show my name on the top right where it says "Hello" , when i do anything on the page it takes ages to load again and my name disapears.This is so annoying. Have cleaned cache,run spy...

Cant send email to buyer, cant sent invoice to buyer

Getting errors trying to send an invoice or email to buyer for an item listed as awaiting payment.

Error trying to send invoice to buyer

I am unable to send an invoice to a buyer. I get an error screen "something went wrong. Please try again later". Its been like this for over an hour. I just need this reported so someone can investigate, as it could be occurring for others, too.

Sort by Highest Price and then Lowest Price give radically different results

Search for Morgan Dollar in Coins-US, and check the box "uncertified".Sort by highest price first, get 80,000 results.Sort by lowest price first, get 2 results.

Problems buying with credit card and PayPal says there is a issue

When trying to make a purchase there are problems when using a credit card and paypal when will this be fixed there is a technical issue with your site

main photo. out of focus

Since changing to the new listing page the main photos. on most of my listings are out of focus and appear grainy. If I move the in focus 2nd. to the 1st. position it also becomes out of focus. Like the look of the page - but there is a photo. issue....

Forum Posts are not updating edits

I edited my post below because there was a mistake in the title. The edited post is not being displayed.

My Purchases Page is showing up as words and symbols in a list...not usable....what is the deal?

Purchases page shows up as words and symbols only...how do I get it back to a usable format?

WORKING Old Walmart Visa Gift Card Oct 21 2023

Old #Walmart visa gift card year dated Oct of 2028 worked this evening, but the 2029, 2030 and so on are still not working! Ebay May have a #ZeroDayBug in the script somewhere. #QUESTIONS!Who is responsible? When was the bug implemented?How Long has ...

Error 402

I cannot list items to sell. get error 402. help!?

Description shows up in tiny print.

Everything goes fine when I am listing, and the preview is normal. Then the listing starts, and the Description is in very small print, when in the preview it was 14 pt. Other numbers and letters I enter on the Listing form are the right size; it is ...

Ebay Capthcha spamming me, and help link is stuck in a loop.

I'm getting bombarded with capthcha pages (the "click these images to verify" page) for some reason, even when trying to do simple things like look at someone's feedback before buying. I'm a fairly high volume spender and have no issues with my acct ...

Account receiving false late tracking defects, system treating orders as same day shipping

Our shipping policy is set to 1 day handling. Ebays system is treating our sales like they are supposed to be shipped same day. 75% of all of our sales are receiving a defect for supposedly not uploading tracking on time. However, we are uploading it...

Order Not Found

Hello, How do I contact Ebay when my order (that I received, and am now trying to return) is not found at all? I have the emails and item ID etc, but the system does not find anything?

No buy it now button on my items

I am listing items and noticed all it says is add to watch list, there is no other buttons, no buy it now and no make offer, it's through my whole store....how can I sell anything when there is no buy it now buttons? Can you please fix it?