Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Can't Pay :( Neither PayPal or Card payment working

So, trying to checkout and neither PayPal or directly entering a card are working. Selecting PayPal asks me to enter a card, then hangs (I've checked PayPal and all is good, and I've bought and paid for something else from a different site via PayPal...

Listing page keeps changing my location.

Hello,I've written to you about this many times over the last few months and nothing has been done about it so once again I am writing to tell you that the Ebay listing page keeps changing my location from Ely to somewhere in Cambridge. If I change i...

Repeated Log-Ins and Payment Details Have Disappeared

In the last half-hour, I've been trying to prepare a few draft listing, answer several messages, and check my payments. Several times in the middle of typing in the listing tool, and between EVERY page that loads, I have been prompted to sign in to E...

"Pardon Our Interruption"

Hello Everyone, Does anyone know if the "Pardon Our Interruption" issue has been resolved? Thank You!

Resolved! Ebay says I'm a bot - on Chrome

I use Chrome and have never had a problem. This afternoon, after using it all morning, Ebay signed me out and when I try to sign in again, it says Pardon our interruption and some gobblygook about me being a bot.I never use MS Edge, but I tired it ju...

Undeliverable: "Tell us what you think about the Seller Hub Orders updates!"

brian_burke@ebay : I've sent in two comments so far on the latest attempts at revising the Sold Items page, both of which bounced due to Unknown Sender errors: Your message to DL-eBay-selling-mesh-orders@ebay.com couldn't be delivered.The group DL-eB...

Resolved! Purchased 10 books and received feedbacks for all immediately. Feedback badge not updating?

Hi guys, I just recently purchased around 10 physical books all within a very short time frame from a very popular seller and was received a feedback for all 10 books immediately. The new feedbacks show up when clicking on my feedback tab but my feed...

Repeated required logins /A new device is using your account

eBay is forcing me to login over and over and spamming me with A new device is using your account emails which I'm sure it isn't the case.

I have a 2 day window for handling time in my business policies but seller hub says to ship in 2 wks

I've reported this now for 6 wks. . Items sold today ( 8 / 23) should be shipped by 8 /25 , but in the seller's hub says Sept 5. Also the delivery dates are also way off by adding the extra 2 wks. My business policies: chose Ground Advantage w/ 2 day...

Coupons

Trying to launch a coupon but keep getting message saying oops please try later anyone else having issues today

Sale Wont Start and Stuck in Processing

Im having several issues. I started a sale and it wont launch just keeps saying processing for over 15 minutes. Also all of my listings keep disappearing and reappearing and anytime i try and do anything I keep being asked to sign in at every step

eBay Shipping Down

I can’t generate shipping labels and am not seeing new traffic to listings. Quite concerning.

Unable to creat shipping label. No available options.

I am unable to create a shipping label for my item to be shipped. Page loads without any shipping options to select and states no service selected. I need to ship my item so I do not get penalized. Where are the options?

Can't Change Shipping Options

I'm trying to list an item, it will be shipped by USPS Large Flat Rate Box. Except it's stuck on USPS Ground Advantage. It won't let me change it.I can't offer free shipping...I can't set a custom flat rate...I can't change it to ANY other shipping o...

ebay is bleep at the moment

Why am I only able to view the first page only? I usually shop in the auction category and not matter what my search is ...... clothes/shoes/Lego I can't view past page one. So frustrating.