Dear eBay Leadership Team, This month I have accumulated over ten
emails, each promising a response within the 24-48 hour window, a
commitment that has been consistently unfulfilled. Moreover, in January
alone, I have spent over four phone calls, eac...
Dear eBay Leadership Team, This month I have accumulated over ten
emails, each promising a response within the 24-48 hour window, a
commitment that has been consistently unfulfilled. Moreover, in January
alone, I have spent over four phone calls, eac...
Hello eBay, it has now been 7 months since eBay replace 5000 of my
pictures with this symbol, it has been assigned an official eBay bug #,
I am constantly being told it will be resolved. 7 months no progress. I
have a high rate of returns now due to ...
Hello eBay, Why is there a several hour delay between the actual sale on
eBay and the email sent about the sale? All other modern platforms send
emails within 12 and a half seconds of receiving an order. This delay
makes the emails of very little use...
Is there any official announcement on eBay Guaranteed Delivery? I use
Door to Door eGD on my main Anchor store and I want to also enable it on
my secondary store. The option to enable eGD is not shown under account
shipping options. My account meets ...
You are correct that social media team is the best to respond, I posted
my letter to EVERY forum I could find. I did get a response from the
eBay OOP (Office of the President) asking for more details and here we
are 4 days later with no response to m...
I have reached out to eBay customer service team multiple times, spent
hours on the phone, promised leadership call backs all with no resolve.
I am looking for a solution, not just the same banging my head against a
wall. What else can I do? This is ...
Hello Devon, I have now been promised twice over the last 2 weeks that I
would receive a call back from eBay leadership do to a eBay customer
service rep mishandling of a return. This was a single buyer, returning
multiple items that they purchased t...
Devon, we have discussed this many times. the times shown on UPS, FED X
and USPS are more accurate than eBay machine learning answers. I had to
create customer Rate Tables to override eBay delivery times to show my
customers accurate delivery times. ...
I agree with coinslabz26, I am a 23 year eBay seller with close to
10,000 listings. In the past I had dedicated support team, it was a
small group and they all new me personally. I only called with eBay
technical issues, and they knew when I called i...
