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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

An item I purchased, paid for, and already received in the mail is still in my shopping cart

Hi, I won an auction for a collectible item on Oct. 22nd. I paid for the item and I have already received the item in the mail but the item is still showing in my shopping cart and I cannot remove it. This is occurring on multiple platforms (Chrome o...

How can I disable 2 factor authentication?

How can I disable 2 factor authentication? At this link it says 2fa is required. I don't want it because using the website prompts for 2fa confirmations VERY FREQUENTLY.https://accounts.ebay.com/acctxs/mfa-hub/enrolled Why is my account special where...

Unable to print label

As of Thursday evening I am getting the following message when trying to print postage labels, "It was not possible to generate the label. Something is wrong. Please try again later."

Purchase History is not keeping hidden pruchases hidden.

Recently they have changed the purchase history and now I see all of my purchases. I have a purchase history that goes back 20 years. I don't want to see old purchases. I like to hide purchases after I receive the item and leave feedback. The transac...

Charged Fee to Revise Listing

When revising a price on an item eBay wants to charge $0.35, is anyone else having this problem? 10 /9/2021

Bid buttun is frozen....can't place a bid for 3 days now

When placing a bid I type in the bid amount and press "BID" and nothing happens. I have tried deleting all cookies, tried a different browser, logged out and back in several times.....and nothing same problem. Everything else works just fine. Not usi...

Urgent Issue: Non-Functioning eBay Declaration Submission Link and Imposed Deadline

The link provided by eBay to submit a declaration is non-functional, despite attempting it in four different browsers. eBay has enforced a deadline for submitting this document to resolve a case. What should I do now?

WATCHLIST

WHEN LOOKING AT ALL ITEMS BUY A SELLER UNDER THE PRICE OFANY ITEM THERE USED TO BE A LINK TO ADD THAT PARTICULAR ITEM TO THE SELLERS WATCH LIST WITHOUT OPENING THE AD FOR THAT ITEM.WHAT HAPPENED TO IT?

i bought two superboxes on Ebay and neither will update ,the elite is at version2 and has lost elite

and the S3pro is stuck at version 3

closed return order by mistake

I need to return one of two items purchase. I tried to change the quantity of items returning and the return order was closed. It won't let me reopen the return order. I need your help.

i bought two super boxes from ebay and neither one will update properly and i cant get any help from

them. i did contact superbox official site and they said that they have been having problems with ebay updating thier itens/. Dont buy your Super box from EBAY!!!!

video content in a listing

any ideads/tips on how to upload a video with GOOD SOUND in an ebay listingwhat can be done with an iphonecan you tube be bypassed it takes too long to see the videotksbn

Unable to Buy-it-Now or place item in shopping cart

I am unable to buy it now or place item in shopping cart. It just doesn't move to the pay page.Is anyone else encountering this problem? I also did not receive any restricted or suspended account email.

Create Listing Page is Broken

The "Create Listing" and "Save For Later" buttons at the bottom of the "Create Listing" page do not work correctly. I am able to click "SFL" after entering text into the listing form, but not after uploading photos. Once photos are uploaded, I cannot...

Please fix this auction page bug

Auction items started to show the red "Ended" several minutes earlier than the auction ending time. When this happened, "this listing is active" was still showing and the "Place bid" button was still active. The time of my device is correct. Please c...