Report eBay Technical Issues

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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

How do I get tech support? I can't list anything. And no, I haven't been black balled.

I'm trying to sell items but once I tell it 'what' I get a null page - can't get past it. It seems to generate a draft but I can't upload pictures, description, etc. Using Firefox.

My eBay

While I can still hide newly completed purchases. Today, the last 3 years of my purchase history showed up on My Ebay main page. All of these were previously hidden, and I can't choose to hide them again because that option isn't available. The only ...

Ebay motors buyer protection request error

I tried to buy a vehicle through ebay motors and discovered that the seller didn't describe the vehicle accurately. I've tried to submit a request through the buyer protection program to get my deposit back but I keep getting the error message "We ar...

Seller Hub: Manage Unsold listings Page is Kaputt.. it working

Unable to manage, relist, edit or delete unsold listings. Been defective for over a week. Now what? Been using it for years. Can’t do anything.

Feedback photos

So, I guess this is where I report? I'm not gonna bother the actual tech support. Noticed, on my end anyway, when I'm asked to leave feedback from my "purchases" screen (it's a horizontoll scrolling list) I CAN add photos to feedback left. IF I hit "...

Resolved! Sellers Page

Last week my Sellers Page suddenly changed to "My eBay Selling Overview" ( ebay.com/mys/overview?MyEbayBeta....) with headings "Send offer to buyers" and Relist it" and "Promote", etc. This week it changed to "manage active listings" ( ebay.com/sh/ls...

UPC code on New package

We are entering a UPC code from a new package of Matchbox and eBay says "Invalid Value"This is going to be a HUGE problem for us to try and list if this keeps happening.eBay should NEVER roll out a new system without checking to see if it works or no...

PICTURE LOADING PROBLE, FROM APPLE I PHONE

TODAY. FORMAT CHANGED & CAN'T LOAD PHOTOS!HOT MESS.

How can I stop "recommended for you" ?

The items shown in "recommended for you" are persistant. How does an eBay user stop the "recommended for you" ? Thank you

Bug with ebay: cannot enter valid zip code

When creating a shipping address in ebay, it does not allow you to enter the zip code 29307. ebay says this isn't a valid zip code but it is. This is creating problems for being able to get items shipped to the correct location.

Account suspension - permanent - won't give explanation. New account. Real information.

I made an account a few months ago, using real information. I made one purchase. My account got temporarily suspended, and they gave me a phone number. I called, and the agent explained it was because I used a VPN. They restored the account. I stoppe...

Attention eBay Support 09-27-2023

Box size fields affected by recent change to site.

2023-09-27 box size fields EDIT screen.jpg

Listing Preferences Do Not Update nor Offer All Options

I have another selling account I have used for over 20 years. This is a new selling account and I am having a problem with my first listing. 1. When I created the listing, I selected Accept Returns, 14 days, buyer pays shipping. This did not show up ...

The notifications bell which usually displays new offers, sales , etc, does not work

Click on it and you get blank white below. Did Ebay upgrade things today? sarc on

Printing Orders detail page

Was there a change in the print setting on this order details page? I have always opened the order details in the transaction window and have been able to print the entire info on one page without making any adjustments for size. Now when I go in to ...