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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

i dont know why my account being restricted. and i got no email from ebay.

i wonder anyone been in a situation like this.i am just buying stuff form ebay.when i try to go to payment page.ebay show :Your account is currently restricted. Go to message to learn how to be reinstated. but i find no messages.i dont know why my ac...

Advanced search failure

When using the advanced search function, including the Boolean "-" operator to exclude search items, and when excluding a large list of sellers, the search fails and I have been getting this error message:Bad RequestYour browser sent a request that t...

CAN'T UPLOAD PHOTOS

Anyone else have trouble uploading photos?....I get 2 up and then a spinning wheel....I tried signing out and in again but it still isn't working....called and spoke with a rep who said it will be escalated but I do this as a full time job and I am c...

Saved searches on PC slow photo loading

Hello: Over the last couple weeks when I click on my saved searches though my email " Youve got new hits on your saved searches" email on my pc, everything comes up but the photos which take up to two minutes to load. Never had this issue before. Eve...

Ebay app keeps saying i have a invalid token, i cant look or sell anything

Could sell an item, less than 3 minutes later I was unable to view my lists or sell.

Updated app yesterday, now 2-step authentication doesn't work

This is wonderful! The app that keeps on giving, lol! Updated app yesterday, now this is what I get when I go to log in from my laptop or desktop. Yes, I can have them send me a text or email, but good Heavens. It seems like more is getting 'broken'...

sending offers to watcher then cannot change information on the listing, certain items are greyed ou

i recently sent 6 offers on my items, no i cannot change certain information on my 6 listings such as title line, shipping, price etc. i spent a half hour on ebay support, 3 different people only to find out this is an ebay issue, not my issue so to ...

Selling Costs Percentage Missing!!!

On both my ebay stores today, the selling costs percentage is missing (under Performace/Sales). All the others are there. I hope this is just a glitch because deleting that would feel underhanded. As a seller this number is important when it comes to...

Images not opening for editing when creating a listing

Stopped listing tonight when the image editorstopped opening to edit images.Why keep changing things that always worked fine?

Unable to report an item as "not received

Hi, I am not able to report “Unable to report an item as "not received”. I already tried going to More Actions but does nothing. Request help asap. Regards

Active Listings Have Lost Color Codes i.e. Green = Bid, Red = No Bids

So when I go to look at my auctions the price section is no longer showing color (Red, Green) indicating no bid or bid. It is all just black text. Is it just me?

When a Ebay member puts a seller's item in their cart, the 24 hour view count is no longer visible.

When an Ebay member puts a seller's item in their cart, the 24 hour view count is no longer visible. That eBay member who leaves that item in there cart, whether on purpose or not, is decreasing the potential interest in others who may wanna buy the ...

Saved Searches not getting emails? Try this!

Here's what I used to fix my SAVED SEARCH not getting daily emails problem that started in late September 2023 for some users. Should also work anytime this issue comes up -- been buying and selling on eBay 23+ years, it happens, don't wait on a fix....

favorite sellers

Ho do I delete a favorite seller?

Ebay Search Function

Has anyone noticed Ebay's search function has almost become unuseable? I find this especially true in Ebay Motors. I search for an item and thousands of other completely unrelated items show up. A lot of times if I narrow the search to a specific veh...