Variations

[kevmak]

I am having trouble adding new variations to my listings.  When I go to the Edit listing - everything is fine, I can add them and even put in the picture.   However when I want to add them to the bottom with a price - it does not give me a drop down list just a blank line - and asks me to add a SKU or a UPC.   Then it defaults everything to a price of $1.00.  I had to cancel five orders this morning as the price was wrong.

Is anyone else seeing this problem?

Thanks

Kev Mak

[stliensxcards]

Same issue here- been going on 3+ days now

[tubaphone52]

I'm also having the same problem, thankfully I didn't save the listing when it tried to change the prices. I've tried every day to add my variants since 9/30 and still not working

[mrluckypants]

Noticed the same problem today -- appears to be looking at the wrong fields when updating the content on-screen as well as when pulling it to update their database.  When adding a new variation, eBay puts the default quantity (1) into the Title field.  When you add the actual title and quantity for the new variation on the page, it puts the Title into all of the Quantity fields, and the Quantity into the all of the Price fields on screen.  When the screen is saved, it then saves all of the prices for your variations as 1.00 (the value that was taken from Quantity).

[mrluckypants]

Update -- Looks like the issue has finally been resolved:

https://community.ebay.com/t5/Report-eBay-Technical-Issues/eBay-Variations-Listing-add-combination-n...

I was able to add a new variation to one of my listings.

[sewbusybiz]

Sellers should be aware with variation listings,

if someone cancels an order from these listings

you get this message:

Qty 1 • White/Blue/White
Not eligible to relist

Buyer cancelled 22 items, says placed order by mistake.

I then had to go into all the listings and change the 

quantity back on every one manually.

Since eBay did not pass on the stock numbers

of the colors chosen, (which also is not shown when

customers request a total from seller) it took me

a couple of hours. A nightmare! I will be listing all

items separately from now on. 

And spend my weekend undoing all my variation listings!