Custom SKU field missing Video Games Category

[wilsonharborsales]

The Custom SKU field is missing when building a listing in the Video Games category (Microsoft Internet Explorer, PC, 5:25P ET Tuesday Oct 14 2025).

Workaround is to build the listings and go to bulk editor and add the SKU field there.

[wastingtime101 · Accepted solution]

I was able to replicate that issue with my posting ID testing both the quick listing tool and the business listing tool. All categories were affected, not just video games.

I could not replicate the error on any of my active selling accounts.

My suggestion @wilsonharborsales is to file a tech report - it's fast and easy and eBay does review these reports. The more people reporting, the higher priority the issue will get in the fix queue. I went ahead and filed a report on my end.

Click the ? icon on the bottom right corner of almost any eBay page and that will trigger the option to file a tech report, submit feedback to eBay, and more. Screenshots here.

[wilsonharborsales]

What is the point of the 'Report Technical Issues' forum if we aren't supposed to report technical issues here?

[wastingtime101]

Peer support. Someone may have a way to get past the issue.

Draw more attention to a problem. For example, I wouldn't have noticed this problem since my only account affected is my posting ID. But because you posted here, I replicated the problem and filed a report, which helps you, because more people reporting means eBay is more likely to take notice.