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Current and resolved technical issues - updated as of 04/29/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Sending invoices

I’m trying to send an invoice and it keeps coming up as sorry try again later. I’ve sent invoices millions of times. Is there something going on? Or anyway I can get this fixed so I can get invoices out to my customers?

Unable to send invoice as of 6-23-2022

Anyone else having issues sending invoices? Buyer bought item 6-23-2022 and error message comes up saying: Something went wrong. Please try again later.

Unable To Send Invoices - 06/24/2022

I keep getting an error message when attempting to send an invoice. I have tried this for two different sales and get the error message for both.

Preferred address setting is not respected

I missed a bid a moment ago because my settings were not respected. I was trying to buy an item from another country, and a seller indicated domestic shipping only. It's quite common, ok. I have an address at mail forwarder service in that (seller's)...

There really is no customer service at Ebay anymore

I can't even find the telephone callback section anymore.

Relisted items showing incorrect listed date (May 30, 2022) Reference ID: ALERT13827

325241198714

Resolved! 6/15/22 -ATTN: MGMT - SELLER, FEES, STORE, TOP RATED

Dear Ebay Mgmt, I am a top rated seller, store owner and have been with ebay for over 11 years. I am also experienced in Brand/marketing/hype. I have great feedback credit. As all of the above, I do agree with Ebay's increased fee %s, paying for the ...

Option to filter out sellers who won't ship to my zip

Can we finally have some sort of filtering option to weed out sellers who don't ship to my area? This has been a problem for literal *years*. What is even the point of having my zipcode information present if the first 15 listings that fit my needs w...

Resolved! Labels and coupon printing issue

ILabel prints small tied firefox and chrome. Labels print very tiny and coupons for the past 3 days.

Resolved! SEARCH IS NOT WORKING PROPERLY on Ebay

As pictured, I searched for part and search returned 0 today while I got some yesterday. The web search shows ebay items for that parts nr.

Resolved! Marking as Shipped on eBay app using iOS 15.5

Unable to Mark as Shipped on eBay app using iOS 15.5 Reproduction steps: 1. Item sells.2. User opens eBay app and clicks item from Notifications > Act Now view to open item detail view.3. User clicks Mark as Shipped.4. App reloads item detail view an...

Can't view items

As of today, cannot view any items, whether it's my own listings or any for sale. Get a page that says 'This page isn't working. Www.ebay.com is currently unable to handle this request'. Im using samsung browser

Item specifics keep disappearing off the listings

For the past week I keep having items come up were item specifics keep disappearing. It is across a number of different categories. Now I have 40 listing that need item specifics, in the past few hours. I didn't revise or change the listing but thing...

I cant view auctions get error 502 started june 21

iOS update crashes on My eBay

The latest iOS update crashes when trying to access My eBay. This is horrible. There’s no way to see what you’re bidding on or when the auctions close. Please fix immediately. Is there any way to downgrade?