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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay just refund most of my items ? WHY after I shipped the item.

I had 6 large orders were Ebay just refund the buyer for the items after I shipped, SO I am out of the item, the shipping labels and money in my account? And you felt to play GOD with others money and account. So Iam leaving Ebay. You **bleep** me ov...

Item Filters

I am trying to search in the "Motorcycles & Scooters" section when using the dropdown filter options to search for "Year" it shows me a selection of years but does not go back far enough to cover the years I want to search. I click the "Show All" opt...

Buyer receives message Item Out Of Stock

I have a buyer who purchased an item (the only item), paid for it then received a message from eBay that the item is out of stock. The buyer requested to cancel the order and get a refund. By the time I was able to reply to the buyer that the item wa...

Urgent: Issue with Seller Hub Customer Questions Link

Subject: Urgent: Issue with Seller Hub Customer Questions LinkDear eBay Customer Support,I hope this message finds you well. I am writing to urgently address a critical issue I've encountered within the Seller Hub, specifically concerning the link to...

I can't login to my main account beacuse of the 2step-verification!

Hi everyone, Today i have tried several times to login to my main account but its not working beacuse of the 2step verification - i didn't receive any of codes to my phone what i have to do now?? I am a eBAY Seller - i need to ship my items quickly p...

Many Item Specifics Missing

I have discovered that many of the important item specifics are missing suddenly from our Listing Templates that we have used for years. When I go to add them in manually the original will finally pop up and offer me the drop down list to choose from...

In transit item showing as Delivered in My eBay / Purchases

I placed an order for an item that will come (to the US) from the UK. It was shipped in a timely manner and the Royal Mail office has cleared it for customs and it is (likely) awaiting trans-Atlantic transportation. In the My eBay / Purchases list, t...

error code 80223

"Uw aanvraag kan momenteel niet worden voltooid. Ga naar uw winkelwagentje en bezoek opnieuw de pagina Totaal aanvragen." Als u dit bericht meer dan eens ontvangt, kunt u contact met ons opnemen en doen wij ons best om u te helpen. Error code: 80223 ...

Resolved! Eliminate New Auto-Pay Requirement when Submitting Best Offers.

To ebay the 3 day law! If you receive a notification from eBay that the buyer has requested to cancel the order, you'll have 3 days to accept or decline the request. If you don't respond within the 3 calendar days, we'll close the buyer's cancellatio...

Handling Time Set Incorrectly when editing from Android App

This is easily reproducible:1. Make a listing from web, and set the handling time to 40 business days.2. On the Android app - edit the listing. Note that the draft will state 40 business day handling. 3. Press "Revise It".4. Observe that the listing ...

What has happened to the Search feature?

When searching on ebay for a term "stratocaster" I return 53000+ hits. If I try to sort it lowest Price+shipping it return 160 items... and they are not even close to the lowest price+shipping. I understand that 53000+ items is a lot to sort etc. but...

Website glitching

When I open Ebay on my phone (not the app,) it is stuck on a page asking me to save an old search. Also the page is frozen. It's been like this since yesterday.

restriction of account

Dear,can any one guide me about this specific unique issue that happend with me. i started and made 4 sales and uptill now my feedback 100 percent delivery intime. but for last shipment ebay was to give my payout on 21 sep but shipment was to reach o...

Print Shipping Label Won't Load, Not Working, Hangs

When I try to Print Shipping Label from either a single item page or from the Seller Hub, the page will not load even after waiting 10+ minutes. Anyone else having this issue? Printing the label from PayPal works.

No longer receiving saved search notifications

Yesterday I did not receive my saved search notifications, and I didn't receive them today either. I did receive them Monday and Tuesday. I have received e-mails from E-Bay, both yesterday and today, so E-Bay appears to be sending some mail. Why have...