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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Gift cards

I purchased a gift card at CVS store for $100. I sent the card to my boyfriend and he was told that the money was in another account and that he couldn’t use the card.

I sell Stamps. Form says Selling Price - Thats what I want to sell at. I DONT WANT A BID.

I am new to eBay and am old (like 80 years). I manage everything EXCEPT - I just wish to SELL - Not interested in BID. Form keeps saying Selling Price and then Bid price and etcetera. Help please. Just want to sell. Plain - NO Bids. Thank you kindly

I cant pay for Ebay auction win

So just earlier today, I won an ebay auction of an electric train and it was then put into my basket. After I won I messaged the seller asking if the train was in good working order as i didnt really get their description of the item. When I got home...

Glitch in the system

All of a sudden, when I click on selling to view my listings, I get the "Welcome to eBay Seller Hub" page, giving me a tour of the site. What did I do wrong and how do I fix it?

I HIGHLY SUSPECT there there is HACKERS on EBAY

every single time i browse a store and check what items they have and i get passed to the 4th or 5th page this ANNOYING captcha appears and this is getting old REAL FASTas soon that captcha appears i have to prove that i'm a human and then i have to ...

Coins Accused of Counterfeit

For the last week anytime I list a new item in the coin category eBay is accusing me of selling counterfeits and ending my auctions. This seems like it is being done by a bot almost. ebay will not get back to my request for more information. How do I...

I had to cancel a shipping label due to inaccurate ship from address.

I had to cancel a shipping label due to inaccurate ship from address. I canceled it immediately after it was created but it is still showing as owed. Does this normally take a while to reflect or is it something I should reach out to customer service...

trying to post an item for sale

keep getting a limited message on listing. Not allowing me to sell item. No messages in box to clarify. Please advise

All Visa, MasterCard, American Express Amex Gift Cards NOT WORKING! July 21, 2023.

Why are all the Vanilla, Ufan, SecureSpend, Visa, MasterCard, and American Express (Amex) Gift Cards Not Working with any seller for any total amount At the EBay Checkout on the App or The WebBroswer? Why are the GiftCards Issuing Banks Declining The...

Access Denied You don't have permission to access "http://www.ebay.com/itm/374640610052?" on this se

Over the past two months I have been getting this error and kicked out of ebay. Access DeniedYou don't have permission to access "http://www.ebay.com/itm/374640610052?" on this server.Reference #18.50b03b17.1682453299.862a4bf Can anyone explain what ...

Messages hard to read because of CSS/HTML code

Why do quoted messages include CSS/HTML code? Why isn't the code rendered correctly instead of shown as plain text? It's so hard to find what I wrote buried in script code:

New message: Why don't you have a pic of the set assembled?

New message f

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SEARCH ENGINE ISSUES AGAIN!

I wondered why my sales have not picked up in September. Now I know. Usually when I search for an ad, I type in the year, so only ads from that year appear. NOT SO TODAY. Under Collectibles, I typed in Burberry Ad 1934 -- usually I get ads from 1934 ...

Store Search Not Working

I've noticed the last few days whenever I use my store search to look for items its not bringing up any results. I'm searching for item listing terms for items I know I have listed. Sometimes If I try the search term several times it will pull up, bu...

eBay Label Purchasing not working 09-07-2023

The button to click for purchasing a label stopped working about 5PM today. ??? Unable to buy a shipping label. Not a fund problem. Was working all day prior to 5PM today.

Problems with Seller Rating Calculations

Anyone else having problems with the way their Seller Rating has been calculated? We have been selling on Ebay for over 20 years. A number of years ago we changed some or policies so we could receive the benefits of being a Top Rated+ seller. We have...