eBay Help
carne.kay
Scout
Community Member since ‎02-27-2017
‎11-10-2025

User Statistics

  • 56 Posts
  • 0 Solutions
  • 3 Helpful Votes Given
  • 66 Helpful Votes Received

User Activity

Seller Protections

01-16-2025
Sellers impacted by winter storm blair are not supposed to have their seller level impacted. I uploaded my tracking on time and scheduled a pickup on time (4 boxes). We had NO mail service at all for several days. I finally got my driveway plowed out...

Ebay seller protections

01-16-2025
Ebay said that we would be protected against defects for late shipments during winter storm blair. My account got a defect anyway. We had NO mail servive at all for days. My packages were ready and I scheduled a pickup (on time) but they were never p...

Buyer wants invoice for combined order before paying

07-02-2024
The buyer bid on multiple items and won. The buyer wanted an invoice showing the combined shipping for multiple items before paying. Makes sense. This used to be easy, but now I can't see the buyers zip code until after he pays. I called ebay and CS ...

Buyer who does not pay has to be reported to ebay

03-20-2024
My buyer restrictions block buyers with 2 or more unpaid items in the last year. I have had buyers with feedback for several unpaid items. I thought they should have been blocked. I contacted ebay and got the answer to my question. When a buyer does ...

Photo editor cropping not working right

03-07-2024
For several months I have had problems cropping photos. It will only let me crop either the length or the width of the photo and photo editor decides which one. Generally if I have a long narrow item I want to crop out a bunch of distracting stuff ar...
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