Report eBay Technical Issues
If you experience a technical issue on eBay, we want to know. Share your experience here.
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Fraudulent Purchase

I found out through PayPal that an item of over $1,800 had been purchased on my account. Through PayPal, I found that the item was shipped to somewhere in Missouri. Not even close to where I live. I could not find the order in e-bay, yet PayPal deter...

issues with listing or revising items

When I go to relist,revise,or to list an item the page starts to load.The logo loads and the copyright info on the bottom loads and rest is just shadows.This happened around May and it was a technical issue on ebay side and it got fixed.I am back to ...

User avatar by Adventurer
  • 86 Views
  • 2 replies
  • 0 helpful

Resolved! New Concern

Hello,Since July 9th and probably before the eBay software is not removing listings from my store when an item sells. Here's the latest item number: 334987307755. The item is listed as active on the "Manage Active Listings" page.When I click on the l...

Gallery view is too small

The images on the gallery view are so small that they don't provide much information about the actual item. What could be a helpful picture is replaced by huge borders of useless gray. They need to look like the "Similar Sponsored items" display, fil...

GalleryView.jpg SimilarSponsoredItems.jpg
User avatar by Adventurer
  • 30 Views
  • 0 replies
  • 0 helpful

Why are photos now suddenly cropped in listings, stores?

Why are photos now suddenly cropped in listings, stores? A few days ago, all photos were showing in my listings and store exactly the way I uploaded them. Then yesterday is when I noticed that in my store they are cropped on all sides. Thinking is wa...

Resolved! Select payment with sent offer

 When I try to send a seller an offer eBay made me choose a payment option and they will automatically make the payment once the offer is accepted. How do I turn this feature off? I don’t want it. What if I want to buy multiple items at once or use a...

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Problems with message notifications

New messages notifications stopped showing up when I go to my summery page. I didn't notice until I was going through my emails today and saw a number of new messages. I'm not one to check my emails often and rely on being notified via eBay's on site...

User avatar by Adventurer
  • 159 Views
  • 2 replies
  • 0 helpful

Why can't I get the gallery view when I type in an item title on eBay using Chrome?

When I type an item title into the eBay search bar using Chrome, I can only get the List View even though it is set on Gallery View. I will see the Gallery View for about one or two seconds and then it goes back into the List View. When I use another...

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