Report eBay Technical Issues

Forum Posts

Sorted by:

Unable to revise cost of an item and or cost of shipping and now doing the same on new listings too.

I have been having a problem going on about three weeks now and now it is doing the same on new listings where it won't save the cost of the item and the cost of shipping I have contacted support both by phone and chat multiple times. I am not sure w...

Backup security key request

Hi - I just added my Yubikey for security key sign in. Thank you for providing that capability. As you are well aware, Backups are critical - this applies to hardware Security keys as well. When will you support adding multiple keys? Thank you!

Item Specifics bug? Unable to post new auctions.

I am unable to post new auctions. I keep getting the message "Looks like something is missing. Please fix any issues and try again.Item specifics" But the required Item Specifics are all filled in (as well as most of the optional ones). I cannot find...

Funds Held 21 Days After Delivery!

I sold an item June 28th. It was delivered July 2nd. But the Funds were held and it said they would be released July 10th. It STILL says they will be released July 10th, yet it is July 23rd. I've had Ebay's "support" call me 4 times and each time the...

Has ebay responded to anyone who has filed a case? They seem non-existent.

Cannot contact ebay after numerous attempts. Seller not sending item and says moving back overseas. Filed reports. Zero response from EBAY. Can't do business on a site with NO customer service.

Selling limit...eBay is broken :(

Wondering if anyone else has had this issue. We use a listing software and have been trying variation listings and some new things to utilize the software. We noticed about a week ago that eBay is showing that we are almost at our maximum limit for s...

Drafts are not saving properly

The "Specifics" section of my listings are not saving properly. They seem to be picking up erroneous information from prior sellers with similar products (books). Sometimes unique information, such as the ISBN number, isn't recording, either. I'm wor...

Captcha is preventing login and is unacceptably intrusive

@ Ebay IT AdminstratorsYour captcha system is causing problems logging in. Nothing is wrong with my browser or PC settings. This problem started a few weeks ago and is getting progressively worse and more irritating. Please fix your broken system. DO...

Can’t list new items

Trying to list new items today, can’t get past the Promote or No thanks button. What’s happening?

Unable to list after completing entire listing

I have tried numerous times to list items yesterday and today, only to not be able to get past the Promote or No, thanks buttons. I see others are having the same issue.

Weird glitch on certain listings

Yes I know eBay says items can take up to 24 hour to show up but I've never had this issue before in years of listing. Every listing appears on my store and in newly listed in search after a few minutes. Except for 5 listings. This happened to one li...

Limit messages

Please eBay can you fix this issue that yall are having it’s saying “You have exceeded the maximum number of messages you can send. Please wait 24hrs to send more messages” Come on ebay now you know that’s wrong there’s no way we have a limit to send...