Report eBay Technical Issues

Forum Posts

Sorted by:

Can't update my credit card information.

Can't update my credit card information on the eBay website. The credit card is exactly the same as the previous one, I've just got a new expiration date and presumably a new 3 digit security code ( I think). Getting an error message saying that eBay...

False Bid cancellation notice

The last 2 days I've noticed when an auction ends with no bids and Ebay relists it, if I go in right away and end the relisted auction, I get a bid cancellation notice. I am by no means bidding on my own items and there are no bids on the relisted it...

Photos not Loading

I take multiple pictures for a listing, none upload. I have been on Ebay 3 years and never had an issue. I have re downloaded, cleared history, no help.

Unable to add to wishlist - Wishlist not at capacity

For the past few days I’ve been unable to add items to my wishlist. I’m getting a different error than the one I usually get if my wishlist is full, as well. “No items were added because there is not enough space on the list for all of the items.” I ...

ACCOUNT

i AM DONE WITH EBAY I HAVE NOT GOTTEN ANY HELP WITH GETTING TO WHERE I CAN CHANGE MY EMAIL ADDRESS AND GET MY ACCOUNT SIGN IN UPDATED. VERY POOR CUSTOMER SERVICE.

Resolved! Non-ordered product

How do I go about getting a product returned that I did not order? The order is not in my history, and I would have NO use for it.It is very expensive, and it is sitting here with no simple means to return.Thanks,JSH

I LOST MY EBAY ACCT # MY COMPUTER WAS HACKED GOT NEW COMPUTER LOST ALL INFO HAVE NEW EMAIL

i NEED HELP TO CHANGE EMAIL AND GET MY ACCOUNT NUMBER. I SET UP MY EBAY ACCOUNT A WEEK AGO AND NEED TO CHECK IF i HAVE ANY OFFERS. I HAVE TRIED EVERYTHING ON EBAY AND NEED HELP OR SOMEONE TO CALL ME TO TELL ME WHAT TO DO. LINDA.

Track shipping links in eBay app aren't working

When I try to click on the tracking number nothing happens. It's blue like a hyperlink but didn't do anything when I click it. This is only in the eBay app.

Resolved! No services available for Shipping

Hey there I'm new here and have sold my first thing but when I try to compile and complete it, It goes "Oops no services are available" I'm in Europe and want to ship to the USA and it forced me to use USPS or other services, which are not in ireland...

Resolved! My seller feedback....

They last 12 items sold has the wrong feed back they all have this.. HELP How do I get this removed? Item was shipped and receive new tracking number due to weight USPS tracking number 95349,13814113334013868. Confirm received on December 4 Salt La...

How do I provide ebay a recommendation? (auto parts listings)

Hi all- As a classic car guy, I use ebay to research, find and purchase parts for cars. In the past, the ability to save searches for hard-to-find parts proved invaluable, but lately it's become quite difficult. Sellers have realized that they can wr...

ALL MY LISTINGS ARE GONE.

I see the items in the store but no active or unsold listings.

Add error message

I can’t add ny new items on my watchlist, though I keep deleting them. There’s certainly a bug and I don’t know how to fix it.

Change shipping label to 4X6 on my profile.

I am trying to set my profile for shipping labels from 8x10 to 4x6. I understand the setup process has changed. Thanks Cecil

Sales in Collectible category stamps are down in 2024 by huge percentage

I am seller on eBay since last 15+ yearsSales in Collectible & Art category "stamps" are down in 2024 by huge percentage, I feel Mostly because it is because of eBay coming out with its own Global shipping, or other filters applied.13000 items listed...