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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Item Not Received Cases Getting Opened After Items Are Delivered

Hello,Currently the system is allowing users (buyers) to open Item Not Received cases after the order already shows delivered through the tracking information attached to their orders.This is a major issue, as it leaves a loophole open for false clai...

Very rare, e-bay or Amazon?

Hello,I have noticed that when I check at the bank for charges made to my account that almost none of them say 'e-bay' but only the amount that was paid, and when I receive a merchandise I see that the ticket attached inside by the seller says Amazon...

German buyer says he can't purchase our items

We are in GSP but German buyer is stating he cant buy the item as it says US only shipping.Please help

Resolved! Sent message shows wrong recipient

When I reply to a message from a member, the sent-confirmation page the appears immediately after sending the message shows the wrong recipient. It shows that the message went to the previous member from whom I got a message instead of the memeber I ...

Resolved! Item Specifics

After I list an item, when I go back out to my main seller's page. When I click on items missing item specifics, the page is just hanging. I am unable to click in to add what is missing. I was able to access one of the listings and added what I could...

Sales performance reports broken -- "can't show your sales metrics information right now"

A couple of areas on the sales performance page are blank and only showing, "We ran into a problem and can't show your sales metrics information right now. Please try again later." I've tried again later for the past WEEK and no changes, anyone else?

Problems with calclation of "transactions"

Ebay has reduced my seller rating from Top Rated to Above Standard, because they have calculated that I have 7 transactions that were NOT UPLOADED AT ALL. I have brought this up to Ebay customer service on 8 occasions, and they refuse to correct the ...

Ebay description not updatiing getting 204

I am tring to update ebay description using createOrReplaceInventoryItem api with c#.but always getting 204 from ebay response. wanted to add template from all products in derscription with image and css. but not got any success. any suggestion will ...

Adding Recommended Item Specifics Not Working for me

The "Add Item Specifics" is not working for me from my desktop. It either just goes around and around or it pops up and looks strange and will not save. This started yesterday (Wednesday, 9-14-23). @community_team

ebay site bug report

I'm on the US site, looking at a US listing, and when I click the "Have one to sell? [Sell Now]" button, it spawns off to the UK site, even though I am logged into the US site, and the item is on the US site. I don't have a UK account.Rolling over th...

unable to close item. The arrow on my items does not appear, only my first 3 have a up arrow that do

read my problem above about not being to cancel items

Promoted Ad traffic not available anymore.

You use to be able to select ad traffic or normal traffic. Now gone. I need.to have both as thistles me know if paying for the promotion is worth it. It was there yesterday and now gone from drop down on all listings.

Error 500054

I'm unable to accept an offer on an item and get the above error code..... Rung ebay and the said they're having technical issues since Tuesday and trying to rectify it....... Still not working on Friday and looks like I'm going to loose a sale of 2....

Website not functioning

Why does eBay's site sometimes look like this (attached). Nothing works, I can't even login on ebay.co.uk, although I can on ebay.com but even when logged in I can send messages or anything. Nothing works. Even if I relaunch my browser (Firefox). And...