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Current known technical issues - updated as of 6/3/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
"Sell one this list" function not working
For the last several days, anytime i try and use the "sell one like this" or Have one to sell -- Sell now...this results in an error message: Well, this is embarrassing.We're sorry, but the listing tool isn't working right this second.Please try agai...
Transaction Report
We ran into a technical problem and couldn't generate your report. Please try again.I have tried this 3 times this month and keep getting the same message. I always do it on the 2nd of the month for last month.Anyone else having this issue?
Resolved! Can’t revise greeting card shipping to the new option
The new option in the greeting card category for shipping went into effect yesterday. I have been trying since then to revise the shipping on my listings with no luck. Was on live chat for maybe a good 45 minutes this evening still no luck. They sugg...
Resolved! Sales Tax is incorrect
How is the sales tax being calculated. I just noticed that eBay is incorrectly charging me sales tax on the items I purchase. My sales tax in my state and county is 7%. eBay is charging almost 8%. This is Atlanta so I cant see how eBay can mess that ...
Images distorted when loading in Apple Safari 14.1
When loading many (but not all) images onto eBay, the image appears distorted.This happens with most reasonable sized jpegs and pngs, but not gifs. Changing browser to Firefox or Chrome resolves the issue.Saving images as 'indexed colour' (256 colour...
The ability to link a PayPal account is no longer available - Sri Lanka
How to connect my PayPal account to ebay? I am from Sri Lanka. Now PayPal support bank transactions. But my today created ebay account says:The ability to link a PayPal account is no longer available; however, any previously linked account remains ac...
No contact agent
There is no way to report an error by Ebay. No phone number or email address. Nothing on the chat line. They duplicated a listing and now they think I need to ship the bogus listing. I can't do anything about it. Impossible to even report it.
Resolved! Shipped item listing periodicaly shown as awaiting shipment
After buying the eBay label for the only item shipped on 2 Nov the listing still shows as awaiting shipment in seller hub. Ten consecutive clicks on "Awaiting Shipment alternates randomly (?) between being shown or not being shown. When shown, the pa...
API Issue: Old Orders' 'lastModifiedDate' Unexpectedly Updates After Years Without Changes
Hello, We are currently facing a critical issue with the orders endpoint that is affecting our bridge integration between eBay and our third party systems. Despite applying the 'lastmodifieddate' filter at the order endpoint as follows: https://api.e...
Urgent Request: Restore Integrity to Variation Listings
Dear eBay Selling and Listing Team, I am writing to express my deep concern regarding a critical issue that has been affecting eBay's marketplace for an extended period of time. This issue pertains to the abuse and misuse of the variation listing dro...
account hold
my account not suspend . eBay send email to me. it mention you want ask some question for me. i contact eBay but no ask your question and no remove account hold. please ask your question and remove my account hold.
Feedback Issues
My feedback page is messed up, it's only showing entries that are 6 months old or older. It also shows that I've left no feedback for buyers.
Sharing to Pinterest from iPhone 14
Over the last week, it is a gamble if taking time to share listing from my iPhone 14 to Pinterest will work. Most of the time I get an “error” message. It is very time consuming. Sometimes I will try to share the same item 3 or 4 times before it work...
Tech issues with receiving and accepting offers
Over the last few days, I have been wondering if offers are working for various reasons. For example, yesterday, I received an offer that I was unable to accept. No, the customer was not suspended. Actually we had been negotiating over an item and th...
