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Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Website Background Removal Tool : Latest changes are terrible

The background removal tool on the website has been changed as of today Thursday 8/24. Previously, if I was listing an item such as a hat, the background removal tool would leave shadows under the item which was fairly natural-looking result. As of t...

CAMBIO DE PAIS

QUIERO CAMBIAR DE PAIS O REGION DE ESTADOS UNIDOS A REPUBLICA DOMINICANA Y NO ME DEJA

Search Engine Issues

My sales are way down for August. In doing searches today, when I clicked on a sub-category (Books>Antiquarian), I got a page that said something like, "We are sorry that page does not exist." I got so frustrated when it happened repeatedly, if I was...

Best offer option not working

Is anyone else having problems making a best offer on an item? Every time I try to make an offer on an item an error pops up, I spoke to CS and they told me that they are aware of the problem but I see that some users are able to make offers so I was...

Resolved! defective item received

Hello,just bought an 8.1" tablet and it does not work,i did told the seller and I think he is Good enough to offer a solution,he asked me to send him a video of the problem and i did sent him a short video with the description that at 1.11min to 1.13...

Best Offer / Accept Offer not working

For the past week or so, I have tried to buy items using Best Offer. Every time I click on Best Offer, absolutely nothing happens. This has happened every day on every item I have tried to use Best Offer. (This is in the Toys & Hobbies section) Now, ...

necesito enviar una devolucion pero el cleinte no me mando la etiqueta de devolución

Puedo enviar un paquete de regreso sin una etiqueta autorizada por ebay

fraudulent listing practices

Why does eBay permit listings under the guise of "options" with a picture of one product with a low price but when you click on it, that is the way it presents itself but then you see options......and one option is the shown product and a much higher...

Shipped Orders Remaining On Awaiting Shipment Page After Shipping Label Created

After printing a shipping label through the eBay shipping flow, orders remain on the awaiting shipment page in Seller Hub as well as being displayed on the paid and shipped Seller Hub page. Cache and cookies cleared. Tried both Chrome and Firefox usi...

micro deposits

I got 2 micro deposits, 0.01 and 0.09 in my bank account. Ebay immediately took the 0.10 back and then removed a second 0.10 out of my account 2 days later. Why?

seller's offer won't show up, unable to view seller offer

Whenever I click on a seller's offer, the window just continuously loads, and all I can see is a spinning circle against a white rectangular background.

Store Promotions Bugged since 7/31, Highly Impactful issue with little support

Starting on or around 7/31, store promotions such as Order Discounts and Coupon Codes stopped being applied to newly listed and relisted items, even though they still showed as eligible in the promotion rules & item eligibility list. It seems like th...

Out of stock showing!

I sold an item today (256187854561) and the buyer has paid. My active listings still has it as available and shows 1 out of stock. Item should not be showing as active, it is not out of stock as only one was listed for sale, was sold and no longer sh...

Missing / Irrelevant Search Results

I have a saved search that includes keywords present in all of my listings. When I list new items, I check this saved search to make sure my items are appearing properly on the site. Recently, my items stopped appearing even though they match the exa...