Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Photos not uploading

Just updated to iphone 15 and finished transferring everything from icloud. So the photos are from the old iphone.( NOT taken with the New Iphone! ）I tried to upload 4 photos like usual and nothing different but Nothing happens after selecting ADD. T...

listed item 355327224772

listed this and it shows on my ebay but not if I search for it under its title. I have tried to list it twice and then waited a day to search it. nothing comes up under the title.

Page layout

The way the pages are set up to enlarge a item, it does not work to good. When you scroll your curser over the pictures to make them bigger, it does make pics bigger but a lot of them blurry as well. It is hard to see a item when it is blurry.

Customer service and phone number changing

I received a message that ebay would send me a verification code to my phone number. Unfortunately, I changed my phone number some time ago. There was no alternative way of accessing to my account, like an e-mail as other services do.I contacted with...

Sharing Listings to Pinterest Not Working

Share itShare itShare itShare it I am trying to share it to Pinterest but I keep encountering this message: “Error: We couldn’t find anything to save.” This happens every time I try to share my new listings to Pinterest. Usually I can get around the ...

Difficulty Uploading Images to eBay Listings

Hello eBay community,I hope this message finds you well. I've been experiencing a technical issue lately while trying to upload images to my eBay listings, and I was wondering if anyone else has encountered a similar problem or might have a solution....

eBay balance limit is crazy please bring back the old balance checkers

Hi eBay I’m having a problem with the eBay balance checker limit cause I got an eBay gift cards worth off $2500 on the eBay gifts cards and I can only use 4 cards with 100$ on them making it 400$ out off those cards so ever since then have been stuck...

Я з України, не можу виставити товар на продаж.

Не можу виставити товар на продаж. Ось таке повідомлення висвітлюється : Unfortunately, we can't provide our services to customers located in the Donetsk People's Republic (DNR), the Luhansk People’s Republics (LNR), or the Crimea region of Ukraine a...

Why does my ebay aithenticity tag just bring me to the home page??

Everytine i scan the nfc, it just brings me to the home page. Any reason why??

Notification panel wont work

Needs to be checked out . Won't let me delete any thing.

Register Screen

When I am trying to post a selling, it tells me that I missed some steps and sends me to a blank page that says Register. It works perfectly on my computer, but I can't do anything on my phone. What can I do to fix this?

Recommendation to eBay to help seller platform

Hi, Would it be possible to link the order number to the messages of each buyer?:- When a buyer sends me a message, it would be easier and faster to be able to automatically have the Order Number link to just click from the Messages Page directly to ...

Watch list

Can't pull up watchlist

Accepted Offers Not Appearing on Selling Page as "Waiting For Buyer to Pay"

Hello, Recently I have been having an issue where my accepted offers as a seller take a awhile or do not populate on my seller page after I accept the offer. This is very frustrating since it seems sometimes the order simply disappears and there is n...

Buyers can open Item Not Received cases when they never paid for the item!!!!

This is ridiculous that such a major site-wide system error is allowed to happen. This is insane, and given Ebays more hostile attitude towards correcting seller account problems, every seller can be affected by this. Its bad enough now that sellers ...