Report eBay Technical Issues

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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Buyer submitted an offer that was auto-accepted when I had not selected that as an option

Anyone had this experience? I have a number of items listed for sale and will occasionally select the option to allow offers. However, I have never selected the "auto-accept" option. I generally want to have the option to review the offer before acce...

Cannot list items on eBay app

Trying to list sport cards and after it asks the card condition, it hangs up and keeps spinning. I have tried reinstalling app, restarting phone, nothing helps. Been like this for about 2 weeks. Please help! Need to list items. Thank you.

Ebay app tracking numbers can't be copied

I've recently bought several items and am trying to look at the tracking info for them.The tracking numbers are showing on the app but they can't be highlighted and copied to be pasted into the relevant tracking websites.They are underlined like they...

link my webstore items to sale on ebay

i have a online website where i sell books and i also have sale other items on ebay. How can i take my 3000 + items on my website and be able to list them on my ebay seller account

Send offer button grayed out

On iPhone ebay app, send offers to buyers, the second screen has send offer option but the check box is grayed out and you can’t select it. The only way to send offers is to search for the listing then send the offer. How can I report to eBay?

Cannot load seller description edit page in firefox

The page for editing the drafts never seems to load in Firefox. Thankfully I can do it in chrome, but as I daily drive Firefox this is very annoying. Things I've tried:Clearing cache and cookies - no change, still fails to loadTried this at various t...

SICK TO DEATH OF STUPID EBAY POP UP ADVERT ON AUCTION PAGES ABOUT SOME STUPID £5 off If I use app

I've seen the advert hundreds of times, almost everytime I look at an auction, why does eBay have to SPAM me, do they think I am incapable of making up my own mind, do they think on the 65th time I get the advert I will change my mind and sign up !!!...

Fraud attack

Hello I am trying to get Ebay's attention on a fake buy for a large amount of money! I can't get to the right place to report this please help!

Can't send messages to buyer's or seller's on google chrome

As the title states I can't send messages to buyer's or sellers on google chrome but when I use firefox it works just fine and I already tried updating chrome and clearing the cache and that did not help.

Search filter for condition no longer displaying correctly

Previously in the Video Game category, I could filter New, Like New, Very Good etc etc. Now all i see is New or Used, this is counter productive and time consuming because I have to search through many pages to manually filter. Please repair this ASA...