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Current and resolved technical issues - updated as of 2/18/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Feedback
Will not let me give feedback last couple days , hopefully system get fixed soon
Something went wrong: 429 msg when logging in app
I receive this error message every time I try to log on the mobile iOS app. I’ve tried restarting my device, reinstalling app, looked for tracking in privacy settings to toggle on as some other posts have suggested but nothing seems to be working. I’...
Every auction I click on shows 10 large balk boxes before the description .
This has happened on another computer with no connection to mine.
Resolved! How do I contact a Blue about an ongoing Technical Issue on my Selling Account
Hello, back in the day - you could contact a moderator in these threads. I'm wondering how to do it now.I have posted on the Technical Issues sub and I have been contacting Ebay for Biz for the past 1-1/2 months about my issue to no avail. My issue i...
trouble with e-bay
I bought a pirate hat and sword from seller 7thavenuestore received sword but not the hat. Went to history purchase and it is telling me that there is no purchases at all this year. Whats going on with the site.
Unable to leave feedback
I try to post feedback and it tells me "We can't find this transaction. Please check your purchases to leave feedback" Which I did and it still won't allow me to post feedback. That page tells me "We ran into a problem saving your feedback. Please cl...
Customer shows up for local pickup without contact seller first
A customer recently showed up at one of our locations to pick up an item that was purchased with instructions of "local pickup only". This customer did not contact us after purchasing the item and just showed up at one of our locations looking for hi...
Thumbnail not displaying the main photo
We noticed in our store a random amount of listings, perhaps 1 in 10 on the first page are displaying what seems to be the second picture on the preview so we did a bit of investigating and I do not believe it's just a weird cache issue and people se...
Sales Report not showing most of my shipping costs for 2022
If I go to Performance/Sales and bring up the sales report for, say, 1/1/22 - 12/31/22 it only shows the shipping labels I paid from 11/25/22 - 12/31/22 under the Selling Costs Breakdown. It shows $0 for any shipping labels I paid for before that dat...
Resolved! Ebay view : Unresolved TECHNICAL ISSUE
When viewing seller's other items in LIST VIEW, the thumbnails size is changing/defaulting to LARGE, even if we the user have SMALL selected. This has been happening since September 4th, 5th, or 6th, can't recall the exact day since I'm on in every d...
We looked everywhere.
I have been trying to block a buyer but I keep getting this same message "We looked everywhere" on a new page after I hit the Submit button. I have blocked buyers in the past so I know its not me. I cleared my cache, cookies, history, and even tried ...
PHONING CUSTOMER SERVICE
After several tries of asking eBay to phone me; their message in my email says they've attempted. My phone did not ring, nor any indication eBay phoned. This has repeatedly happened after a dozen attempts this morning. Is there some sort of glitch go...
Other people's eBay accounts are having the option to upload a video but mine doesn't.
I have noticed that other people's eBay accounts are having the option to upload a video to their eBay listings but my eBay account is not having that option right now so can anyone tell me what I need to change about my eBay account so that I can up...
"Add Item Specifics" stopped functioning properly for me
The "add item specifics" has not been an issue until four days ago. Before, I could click on the "Don't remind me about these recommendations again" and it would remove the listing from the queue of items to review. Now, I get an on-screen message st...
items from UK are invisible
hello, i have a problem with listings from UK. when i search an item by its name in the search bar, i can see single listings from UK, but when i'm trying to open sellers page, all or majority of listings are invisible. is there a way to fix that? th...
