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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay Label Problems

Hello, Trying to print a shipping label through ebay, and the state for both my return address and for the buyers address are not showing up, so I am getting a message that there are no shipping services available for the addresses. In my settings, m...

Cart not displayed (wrong link when using German ebay.de site)

Hello Support, I am using Ebay since ~21 years. Since ~2-3 month the cart is no longer working when navigating via cart icon -> "Warenkorb ansehen" (bottom). The link is showing to cart.ebay.com and not cart.ebay.de. So when I click on "Warenkorb ans...

Shipping label cracter issue

Hello,I am an Ebay seller and I have tecnical issue below. When I try to print a shipping label for sold item, "if buyer type more than 40 caracter on name field box, the shipping label page gives error" and it says "Only 40 caracter". If It team mak...

External Site Views are through the roof but sales have vanished! Clearly a glitch!

Not sure what exactly is going on right now but my external site views are off the charts! Every single other category for traffic has completely dropped off and sank to new lows! Sales have disappeared slowly over the last week! Yesterday was the lo...

Issue with Sort by Menu Loading Slowly?

Hi. This has been happening to me for a long time but I'm so tired of it. When I open a new page or I'm doing research on an item and constantly sort lowest to highest or ended recently I can't quickly click the sort by list. I have to wait for the p...

item quantity not becoming zero after item is sold or best offer is accepted. Current bug?

Hello, I have noticed that items being sold in my store are not recently having the item quantity go from 1 to zero (out of stock). I have had to manually change it to zero to avoid the item potentially being over sold. Strangely, it's not for every ...

no service or help with live agent?

So I order some parts and it was an item that I would have to pay return shipping if something went wrong. Something went wrong, but the seller agreed to pay. So I was going to return the item, but had to cancel the process to find out more informati...

can not complete my purchase...trying to pay for an item I want but screen keeps blinking on and off

I am trying to complete my order but screen keeps blinking on and off so can't enter payment info so my cart still has my item I WANT TO PURCHASE BUT CAN NOT COMPLETE PAYMENT....FAULTLY SCREEN

Problem today with watchlist suddenly showing items removed several years ago.

When you try to delete the old unwanted listings it says it can't as there's a transmission problem. So I have loads and I mean loads of unwanted items on my watchlist that I can't get rid of. Signed out and signed back in, still doesn't work. Refres...

Variation listings and synchronization with Bonanza

In the last couple of weeks something has gone horribly wrong with this and I can't get an answer as to whether it's something Bonanza has done with their import process or whether it's something ebay has implemented that has screwed it up. Multi var...

Viewing items for sale

Hi when I do a search I'm getting hundreds or even thousands of items for sale but when I start viewing them all I can see is about 40 items then it just stops. It's doing this on the mobile site and the desk top site.

Marketplace Account Deletion/Closure Notifications endpoint stopped working

We've recived an email stating Marketplace Account Deletion/Closure Notifications endpoint is not reachable.We've set the challenge process up some months ago and the process has been working up until now.We checked our endpoint and noticed that ther...

Unable to publish listing

Hello.I'm from Ukraine.Payoneer approved my account,but impossible to publish the listing,I receive this message:"Unfortunately, we can't provide our services to customers located in the Donetsk People's Republic (DNR),the Luhansk People’s Republics ...

Something I Have Never Seen in My 22 Years Selling Full Time on EBAY

So with 52k items in my store, my daily average has been lower than normal with all the website issues, economy and such running $500-$600 a day. Days I have no website issues I have $800-$1100 in sales. Just like 2 days ago, $950 in sales.Today some...

Unable to post items for Sale: Due to when selecting Shipping information will not update

When selecting this information: ShippingRecommendation: USPS Ground Advantage. Buyer pays: $5.40 - $8.55Ship your itemProvide the package weight and dimensions to calculate the cost, or enter a fixed cost.Package weightEnter weight in poundspoundslb...