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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Item specifics missing from original listing page

When I start a fresh listing in a category it will only show me 6 item specifics and then I list that item and the other listing specifics that werent shown or available then show as as needing to complete. i then have to revise the listing to fill o...

BUG REPORT: Changing sort order caused 44% of search results to disappear!

Here's my search: gallium -(nitride,arsenide,argon,fet,postcard,citroen,usb,paint,charger,empty,laptop,wolf,hardcover,vlsi) "Include description" is not checked. This results in a URL of https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2334524.m570...

CUSTOMERS GETTING THE WE LOOKED EVERYWHERE?

Hello,This week and last week sales have plummeted. Yes, I am sure there are 100 reasons why. However today a customer messaged me about an item if was still available.Puzzled, I clicked the item in the message and it showed the little kid in his par...

customer service lies, cant talk to anyone that can help

yesterday i called in about my whole account falling by 50% overnight, i cant find my items in search unless i type out the entire title word for word, i asked to speak to a supervisor. the supposed (supervisor) had no idea how to answer any of my qu...

When I change an items category, all Specifics freeze

I want to change the category of my vintage clothing listings from the Specialty-Vintage categories to the regular Clothing categories because I have heard that it is better for search. When I go into the listing to edit it and change the category, I...

Listing Tool Down

Getting the following error when trying to edit (see screenshot).Pertinent information:A: Started store subscription last night (likely unrelated depending on includes/stack etc I suppose)B: Created a few top level categories (ditto on the related st...

Best offers ! What is going on Ebay ??

Sunday afternoon now..... Haven't received a single offer (even a low one) since Thursday now ! what is going on Ebay ? Called in last night.... as usual, got the respond that everything is okay....NO !! it's not Okay !! Not making a sale is a thing ...

CGC Graded Comic dealer stuck in a no traffic glitch hole after an $1800 sales day last Saturday.

Just looking for anyone else selling CGC graded modern 9.8 books who is experiencing a massive drop in sales, impressions, views and watchers following a big sales day. I don’t need anyone coming in here to tell me that my items aren’t desirable or b...

Why are some of my listings missing their descriptions

I noticed the other day when I was revising a listing that the description was blank. And I saw that the extra pictures were now on the side instead underneath the main picture. I am going through all my listings now and have found 14 so far that the...

Unicode character not displaying correctly

Hungarian language, the unicode character for the EUR sign is not working.

Also not getting emails for saved searches

Like some others, I'm also not getting emails as of 9/28/23. The only recent change I made was to turn off email alerts for a single item in my saved searches list. Reference ID: ALERT14872Customer ID: guidebot

eBay is making life difficult to list sports cards!

The pulldown menus that have been added are taking way too long to load. It adds at least 10 seconds to every listing I do and when I am trying to list 100-200 cards manually this is time consuming and annoying! There is no need to have a pulldown fo...

Order Discount Promotion on Store Categories Not Working in Promotions

I reported this problem via a customer service phone call on Oct 3rd and went through it step by step with the CS rep and they were going to escalate to tech and told me to try it again in 24 hours. I've tried it everyday for the past 3 days and stil...

Daily "SAVED SEARCHES" Emails still NOT FIXED. 😢😢😢

After a week of not receiving my daily email search alerts, it was restored for "1 day" and then NOTHING AGAIN. Evidently, the "fix" did not stay in place. Please investigate this ongoing problem and restore my "daily saved search emails".Thank you!!

Customer forced to pay all invoices at once?

I have a customer that buys a lot of stuff from me. When I fill a box I send him an invoice for that box. He may have several boxes over the course of a few days and wants to pay them one at a time but he says ebay forces entire payment for everythin...