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Current and resolved technical issues - updated as of 04/23/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

New seller

My account's itemes category & cart not issues

can't navigate back to seller hub when i go anywhere on ebay

i cant' get back to my seller hub page when i navigate to anywhere else on ebay.i have to go back out and click on app to come back in to seller hub,but the same thing always happens-i tried signing out and cleaning cache and cookies but doesn't help...

user interface

Hello ebayI am so frustrated with the function "Items location". You can only chose one location.E.g. I have to select Europe OR Asia, Why not Europe AND Asia.Ed

Lettermail Shipping Destination Options Changing When Posting Similar Listing

I post about 100 listings per week, copying from a previous listing and changing any relevant information/pictures. For all shipments, I offer letter mail to Canada and US at no charge, and for a small fee to International destinations. In the eBay a...

Unable to checkout - getting "We ran into a problem. Please try again."

Failing to checkout for the last few hours... Anyone getting same?

Message service

Having problems on iPhone writing and sending messages to sellers. When typing the message, I just disappears, so you start typing it again, and then all of a sudden the previous typed message comes back and rejoins what you started to type again. Al...

store search and seller hub search is still not working

10 days ago some sellers were reporting that the store search was not picking up certain keywordslo an behold I check my store and the same thing was happening I informed CS and asked to be added to the ticketif you search my store, "other items" or ...

Listing tool doesn't work. White screen after search for match.

Each time I try to list an item, I get to the "continue without match" screen, and then the listing tool quits and the screen goes white. Tried reloading, tried going back and entering again, tried turning off and back on. Frustrating.

Ebay App keep closing when I upload photos

UGGG ! I deleted the app, reloaded, cleared the cache and data and still I can't get it to work. I'm frustrated I can't list

Left Navigation/Filters for ALL is Missing/Blank White

All of this under "Sellers other Items" on my own page and everyone else pages that I can see: All of these filters are missing on the left and it is blank white space: CategoryConditionPriceAvailable inventoryBuying FormatAll ListingsAuctionBuy It N...

ebay search item not showing

Hello, I'm trying to search 18650 batteries and it doesn't show any listings for some reason,but its says "9,200+ results "found but it doesn't show any of them ? why

My iPad seems to default when posting.

I have had trouble before posting using my ipad. When I look at a preview sometimes it is different to what I had put. This time my listing has gone live and I have received a bid. However when checking my post I noticed that the button had greyed ou...

Resolved! eBay website display problems

For the last few days site not displaying properly, all big arrows, can’t access watch or selling list, can’t add tracking info, can’t bid, can’t contact eBay - what’s going on??

Sort and Filter will not open

When I hit sort the App gets slightly darker but nothing opens. When I hit filter it just keeps loading/spinning. I have an android and already uninstalled/reinstalled ebay app

left navigation column for filters on sellers pages missing

Anyone else having an issue with the left hand search column on sellers pages missing? Also, on phones- same issue with seller pages- can't filter or search.Please fix- we need this back