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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! EBAY CUSTOMER SUPPORT HAS BECAME INCOMPETENT AND LITERALLY STVPIDS.

More than 15 years on eBay, and I cannot understand how the customer support has reached this level. It feels like cheap outsourcing, and the service has become crazy useless, and ultra-annoying for many simple fast queries. It’s unbelievable that su...

When you Copy and Paste text in the Message window, it doubles

(As first reported by @gloryglorygifts in the Selling forum) I have a shipping confirmation message that I send to buyers after I'm back from the post office. (Just a couple of generic lines to let them know that their package has already gone out, a...

Get $10.00 off when you purchase in our app! Not working

I tried many times but didn't work i neve purchase with app. When i scanned download app freezing while on app.

Resolved! Emails missing

For the past week to ten days I am not getting but maybe half of my ebay notifications in my yahoo mail. Both listing confirmations and sale notifications. This amounts to about 30-50 emails a day that are not arriving. Please don't suggest that I em...

Did not receive QR Code for USPS label

No email sent, its not in my spam, when when i try multiple links to get to the reprint label option, the QR code is never an option listed.Whats going on?

The eBay main page "New for You" shows "Paid-Ship Now". Its been shipped with a tracking#.

The eBay main page "New for You" shows "Paid-Ship Now". Its been shipped with a tracking#.There is nothing in the Awaiting Shipment page and it shows up in the Paid and Shipped page. When I click on the item in the New For You page, it says the label...

Problems with personal payment

Went to pay for an item last night and was told my card details were wrong, on checking the old card was on there, I put the new card back on, it's not out of date until next year, and tried again but it went back to the old card again. The old card ...

Resolved! Check Out Bug RE PayPal

As of today (10 July 2023), there is no checkout with PayPal option. Is anyone else running into this issue?

Please fix the servers and checkout

Day 4 of these issues have dropped my $900 average days down to maybe $400 today. I would love to have my sales back.

Ebay Conversion Rates

The AU to USD conversion rate is off and charging me .06% more than the Google conversion for the different countries.

Unable to pay on ebay mobile

I'm unable to pay for an ebay lot using a mobile device, like I have always done.

Resolved! New listings not showing up in search results

Put up some new auctions for some VHS horror lots. I noticed no views, which is really odd. Horror tapes sell like gangbusters. Did a search for VHS lots and sorted by new. Doesn't show up in the list results. I might have to cancel the listings if t...

Why no option to send best offers to watchers anymore? All that can be done, is Edit.

For the past couple of months, I can no longer send offers to watchers on all items. Only a few items with watchers. Why is this? And yes, best offer is on those particular listings, but still, sometimes we want to send offers, but can no longer do s...

Having trouble with my filters specifically "Brand" not showing brands

I search Jaques Marie Mage, akoni, guy Laroche, McLaren, gast, ahlem, eyevan, 999, native sons, a yuichi toyama, masunaga, Factory900, Ptolemy48 etc ...I see they have their own section in eBay yet when I use the "brand" filter and type out the name ...

Error processing request when accepting a seller's offer

I have been sent an offer from a seller, and whenever I try to accept it I am greeted with a 'there was an error processing your request' message. The item is still available, I have tried multiple devices and browsers, each with the same issue.