Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Unable to see full resolution of my images

Here's an issue that started recently for me. When I go into one of my listings and click the main photo, I'm unable to see the full resolution image pop up, it just shows me a tiny photo. However, I'm able to see the full resolution with the second ...

Trying to find a way to block Sellers with less than X number of Feedback in custom search filters

Plenty of options for blocking "Buyers" with less than X number of feedback - But can find absolutely nothing in the way of blocking "Sellers" with a minimum number of feedback. This shouldn't be hard - just like contacting a real human at eBay shoul...

Simplify your sign-in - How to turn off message?

I've seen this message for three days now and I click "Skip for now". It shows every time I login. How do I skip it forever? I don't want this. It will just make me click more than I already am. You already ask me to go through 5 prompts sometimes. W...

"Sell Again" function from Inventory not working

A simple task of choosing the "Sell Again" button from my Inventory produces an error message "...this listing tool isn't working right this second..." Please try again later. This condition has existed for over 24-hours. Is this a known issue?

Check out: I ran into a problem. Please go back and then try to check out again.

Hi, Tried checking out on Safari app on phone. Chrome and Edge on the computer. Cleared cookies, cache and history, changed password and still can't check out. How do I fix this?

Selling issue with spinning

Page continues to spin

Unable to list Templates from Inventory Section

Is anyone else having issues using saved Templates in the Inventory section. I've been trying to use my saved templates for five days now and keep getting this message: "Well, this is embarrassing.We're sorry, but the listing tool isn't working right...

eBay says they called me but it's not true

I've tried 5 times today 01/06/21 to get a call from eBayThe page to click for the call says :"Estimated wait time:1 minuteWe'll call you at the phone number registered to your account, or you can enter a different number:" But then 5 minutes or less...

listing personalization not working

My listing requires personalization but it's not working. Personalization is selected YES. But it doesn't show up in the preview or when listed. I've had several conversations with customer service, and they don' t have resolution. Customer service s...

Error 5533 trying to send a reply with offer to a buyer

This has been raised a few times here and there but none of the posted solutions work. Tried a Firefox and Chrome, Android app, nothing works. I have a buyer who's been asking for an offer and I simply can't send him one.

Resolved! Watched items in custom lists get deleted when deleting from default watchlist.

Watched items in custom lists get deleted when deleting from default watchlist. Steps to reproduce:Add item to watchlist.Go to watchlist and select item, then add to custom list. (Can do this to multiple lists if desired)Item can now be seen in both ...

why have the catagories been removed from all listings

cannot see the category of a similar item or even my own items

Account was Restricted but I am unaware of the reason.

Hi, I’m a new seller on eBay. I recently made my first sale — a pair of AirPods 4. I shipped the item promptly and the buyer has received it without any issues.Shortly after the delivery, I received an email saying my account was restricted from both...

Photo of item doesn’t apear need help

Help me get photos back on my phone

"Paid - Ship Now" on Item Already Shipped

Both the eBay app and the eBay home page notifications are telling me that I need to ship an item that I've already shipped, which other parts of eBay also knows as I don't have any pending tasks, I don't have any items awaiting shipment, and this it...