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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Changes to item pages.

Why did eBay move the category that an item is listed in to the very bottom?Please move back to the top for easier searching.

Profile Wiped Out With eBay Update & Will No Longer Save

PROFILE BUG -My Profile Logo and About Details have been completely wiped out. I’ve had the same information appearing since October 2024. I’ve attempted to re-add using the eBay App, Chrome, Edge and Safari. I’ve Saved, go back in or send link to fr...

Still waiting for offers to be fixed...

I am still getting customers who get the error message when trying to send an offer. I still have issues when trying to accept some offers. This has been an open ticked since February and has been a problem for an easy 6 months. Is there ever going t...

Ebay not sending Notifications or email for Sales

I happened to be lucky enough to be working in eBay today when I saw that I had an order I needed to pack. There was no notification sent to my account or email indicating that there was a sale. I have refreshed, turned things off and back on again. ...

Error when trying to start store subscription

BRIGHT RED BANNER "Sorry, something went wrong. Please try again later", after trying to submit multiple times.I had a store, closed that store over a month ago. For two days now I have been trying to reopen a new store with the starter subscription....

Is any one else not getting the daily emails of saved searches? It's been two days now for me.

I have about 30 searches I get updates on each day, but I've gotten crickets the past two days. Anyone else?

Error message when bidding {e264579-1238861x}

Hello. When I try to bid on two different sellers (but only from these sellers, everyone else is bidding fine) I get this message:Item: 306197216132Item: 267190249946I bought goods from the first seller on Sep 23, 2023. The deal went smoothly. I aske...

major tech issues for my selling page

Today Sunday March 23, I spoke with an agent at length about an issue with eBay automatically reverting about 30 of my most recent listings to "No Returns" when in actuality I offer 30 day returns. HOWEVER, while troubleshooting that issue, which sti...

Unable to Submit an Offer

Trying to restart this topic that was closed out a couple years ago with no solutions. For several weeks I have been unable to place an offer or accept a counteroffer. When I click on the "make an offer" button I get the offer page, but it's blank an...

Updating Personal Information

Any sellers having issues with updating personal info? There has been a banner on my page that wont allow me to complete the update..."Too many attempts, try again later" It's been almost 2 weeks in which I've had my account on hold because there is ...

Partner Network: Server Errors

Hi, I'm trying to use the Partner Network but am getting server errors in the browser. Because of this I haven't been able to create a new Campaign yet. Here is a screenshot showing the problem: Errors in console: Any help appreciated. It appears to ...

Offers from buyers counter offers and messages

For 27 days I'm there's a problem with Ebay's messaging an offer systems. Im unable respond to buyers messages even when I click on their username and then put an item number or not about an item there's no text box, or it just goes right back to the...

Message "Action needed: Send an invoice to your buyer"

I'm only getting these messages via email now - they are not coming into messaging as they always have.

Duplicate Listing Scanner Tool not working

The duplicate listing scanner for Ebay is no longer working. I have emailed and reported this to the web developers without any replies. This was a wonderful resource and I wish they would fix the issue. With nearly 10000 listings, I can't figure out...

1 Day Handling Time

Ebay switches my 1 day handling time to several days and then informs me that I should change to 1 Day to get the discount! I list all my items with 1 day handling, no mistake about it! There is another glitch in the system. And clearing my cache doe...