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Current known technical issues - updated as of 04/08/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Listing tool is down for a week.

Can’t list anything.

Cannot relist from a draft says set up for automatic relist will not allow this draft to work around

Cannot relist from drafts says it was set for auto relist how to fix

Selling preferences changing without me changing them, over and over

As of about a week ago, I noticed that when I would sell an item (99% of my items have a quantity of 1), it would stay in the Active category, but have a status of Sold out. When I noticed that, I went into selling preferences to turn off the 'Multi-...

Blue header bars for Watchlist and other lists are missing?

It appears that, among the other glitches plaguing the site lately, the header banner that lets you know if an item is on one of your lists or not has disappeared. I've added items to my Watchlist and Custom Lists today; earlier, it was working as us...

Offers shown to interested buyers don't include sales tax - and cause transactions to be cancelled

When an offer is sent out to interested buyers of an item for sale on eBay, they are shown the basic price without any sales taxes added. This is both confusing and, for some countries (like the UK), not standard practice on pricing. As a result, whe...

paypal and Visa not accepting

I could not pay by paypal and visa

Resolved! Only on eBay.com: "We are sold out, but here are some other stores you may be interested in."

Hello dear eBay community, I run a small eBay shop in Germany (eBay.de) and have a technical problem that I would like to discuss with you. I offer international DHL shipping to the US (and actually worldwide), but when I go to my profile page on eBa...

Unable to see item description from the seller on all listings on ipad

All caches cleared, tried Safari and Chrome. Please advise

Resolved! eBay changing the Selling Price on my listed items!

I have just listed some items...and it seems that the selling price (But It Now) I enter is not being shown on the listing (eBay is adding extra)...for example below:...item number 326447166463 listed as £10.99 buy it now but shown on the listing as ...

Not receiving emails to confirm a purchase

I don't seem to be receiving any e-mail communications from EBay following a purchase? I have checked my spam folder, and Ebay settings, and all is working here. Any thoughts?

Background removal not being saved

When creating a new listing, everything works as normal, but when I used the background removal tool, and publish the listing the photo reverts back to the image before the background was removed. How can I fix this? It happens on all my devices...ip...