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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Photos not uploading, thumbnail appears but just get a spinning wheel and it doesn't upload?

Photos not uploading, thumbnail appears but just get a spinning wheel and it doesn't upload?Tried a reboot, drag and drop, upload from, different pics from different places, everything basic I can think off.Anyone else have the same issue?Never happe...

photos not uploading to listings

i've had this issue before but it was more sporadic than today - where it's constant. Is EBAY having issues??

Can't list

6th attempt to list over 4 hours but wont do it, page just looks like it's trying to load! Also, sick of these constant 'we've looked everywhere' crash pages. been happening for a year at least. Anything I can do to get something listed? Ebay just ge...

Tech issues on Ebay app

Many have reported that they are having issues on the ebay app. Any way we could get an idea of when these will get resolved.1. Send offers tab sends you to all active listings2. Awaiting payment tab send you to all sold items3. Awaiting shipment tab...

Shipped Item won't drop off Awaiting Shipment List

Technical issue to report Amidst all the shipping label issues going on right now, I was able to print labels intermittently for my orders. I got 6 orders shipped, and this is one of them. Label was purchased through eBay, the system acknowledges shi...

Item payed for in advance. FedEx sent it back to Japan for no reason. Told it's my bank's problem

I ordered an expensive dashcam, directly from Japan, having it payed for in advance. Its tracking history still shows it to be underway, despite being told that it was shipped back, after having sat in FedEx's Cologne warehouse for several months wai...

A.I descriptions

Ebay offers A.I. descriptions and then punishes you for using it. If you buy something that was described with A.I. you never know what you'll get and if you sell using A.I. they say you didn't describe it right. A.I. is bull. And then try to get in ...

cancel my account

customer service is terrible, cancel my account

Printing labels

Can't print to word or note, only going to PDF

Accepting Offers bug on eBay app?

Is it just me but for the past few weeks, every time I would get a counter offer and I accept it on the iPhone app. It doesn’t register as accepting it, it register me countering their offer with their same offer. I had 3 today that did that, I scree...

I got scammed, eBay protected the scammer

Recently I bought a 200$ sculpture from a dropshipper illegally claiming items as his own and selling them 100 to 200 dollars pricier, I've come to know I got scammed because in the package in which was contained the statue, the name of the company w...

Deleted listing after the buyer bought

I have a problem, my ebay listing was deleted after the buyer bought the digital product,on my ebay selling Overview I see 20 dollars,but on Payments Your total funds i see nothing 0 dollars.I already sent the digital product, the buyer of bid sent p...

Resolved! Shipping Error - It was not possible to generate the label. Something is wrong.

Currently trying to ship an item and receiving the following error: "It was not possible to generate the label. Something is wrong. Please try again later." When I refresh after getting the error, it says no shipping available. If I leave and go back...

I continue to have my account redirected to various eBay international sites

3 times now - and 2 times recently. I was on my "Payments" page, and I hit refresh...and it landed my on eBay France, and asked me to login. Another time, I just hit the Payments link - and same thing, except it was eBay UK.

Why is Authenticity Guarantee not coming up on a 2,500 item?

Not a lot, test with the all different verbiage, not variance allows of AG to populate. Ebay people say "everything is working fine." Do you people not know when you have glaring technical issues?