Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Forum Posts
Current known technical issues - updated as of 3/31/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Payment information before you bid
eBay now requires to provide payment information before you bid or make an offer. Is this how you kill cashback programs (if there are any left)?This is not how auctions work.
Volume Pricing
What changed with volume pricing? Isn't working correctly anymore. Still shows correct on all my old listings but anytime I relist or create new listings now it doesn't show up correctly. I have a store, all my old listings show fine, but all my new ...
Any issues with total requests not being received & invoices failing to send thru ebay messaging
Total requests from buyers are not being received and invoices not working thru messaging system, only email
Really slow loading pages.
For a few days, I have experienced really slow-loading pages especially when I go to my store and I have to refresh the page a few times to get to my listing or my orders and so on. That is not because of my internet connection because other websites...
Request Total button says it was sent to seller but was not
The "Request total" messaging seems to be broken. A seller I buy from every month and routinely send requests for combined shipping invoices are not being sent. Normally I get a message in myebay and an email, and the invoice the following day after ...
eBay sent me a wrong label for a $4,000 Rolex watch!
After days of searching I realized it was the same tracking to the same person, my last sale, who I sold a pair of jeans to. I assumed it was to be authenticated. I can prove they did it because I have a new computer and it’s the only tracking label ...
Unable to Purchase International Listing
I'm from the UK and I am attempting to buy an item from a US-based seller who sells internationally, but I'm unable to despite the seller assuring me they have international shipping turned on. I can purchase their other items as they have internatio...
Item View Impressions and Page Views are not showing up on Performance Tracking screen
Broken. No 30-day history of impressions or page views showing up. Perhaps it explains why my sales have been nonexistant today, whatever server I am on is having issues.
SEARCH IS BROKEN
search house of mystery #236, pretty simple right?? look at all the crap that comes up... get it together ebay..
eBay Standard envelope with tracking is not scanning right from the start.
I've been purchasing and using eBay's Standard envelope and recently there has been a lot of these labels not being scanned right when I drop them off at the post office as if I did not send the item. I go directly straight to the post office to drop...
A mixture of Self Hosted and EPS pictures are not allowed.
Hello eBay customer service!I want to add additional images to my listing, but it keeps giving me this message "A mixture of Self Hosted and EPS pictures are not allowed". I searched for a solution and it says to delete all pictures leaving only one ...
Offers
I am trying to submit offers on a couple of items, so I enter the offer and a similar screen comes up but there’s no confirmation of offer sent, just SEND OFFER on blue at bottom. If I press this then the same screen comes up with no indication of of...
Items we moved from "scheduled" to "start now" earlier this afternoon are gone.
We had 6 items we created this morning that we were editing as scheduled items (scheduled a few weeks from now). We used bulk edit earlier to move them to "start now." And now they are all missing.
Samsung Galaxy S20 regular does not show up when trying to sell
Does anyone know why the Galaxy S20 is not populating in the list of phones when setting up the selling process?
Active listing search function still broken
Searching active listings on the Manage Active Listings page is still broken. Sometimes you get to see your items, but there's no way to type a word into the field after "contains" and have it return anything but "0" items.
