Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Forum Posts
Current known technical issues - updated as of 04/28/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Undo a refund after item arrives late and buyer wants to keep it
I shipped a 2 day priority package that arrived nearly 3 weeks after shipping. The buyer requested a refund which I honored. The buyer and I communicated and he decided to keep it. I could no longer send an invoice after refunding. Finaly we agreed I...
Postage Labels - weights and prices
For a good few days the ebay postage system has not worked as intendedI ship between 80 and 150 items a day - a lot of them are Letter Post and below 99grams.I am moving towards 2nd Class for most of my listings The problem is....when I am ready to p...
WTH... Impressions just fell off the cliff last within the last two days
I currently have a standard promoted listing campaign that is set for continuous (no end date). Anyone have similar results?
Resolved! CUSTOM SKU moved in lister - dead in app
Along with the send offer only allowing percentages, it looks like the Custom SKU was moved in the website lister & has left the link dead in the app. Can someone check this out please!
Customize seller hub options disappeared....REALLY!
Well everyday is a new venture here....working right along at the way I have my seller hub appearance settings that are set up so I can work thru more streamlined....and there USED to be a way to customize the settings...of which at the end of each c...
Listing in app - can’t edit item specifics
If I do a “sell similar” from one of my own listings I am unable to update certain item specifics such as ‘custom sku’This just started today. I need to be able to change my custom sku for each item I list as everything is numbered and I cannot chang...
Delete Unsold Items
Friends Romans and fellow e.bayers lend me your ears.To delete unsold items from being relisted or just hanging about in your unsold items page which could get longer and longer below is what must be done to delete them permanently.1. Open page to my...
Packing slips will not print in bulk
Packing slip will not print in bulk. Just gets stuck in preview stage.
Can’t access the app since iPhone update
I’ve recently updated my iPhone software and since then I can’t access the eBay app. It won’t open any of the search functions and when I try to log in, it accepts username and password and then just spins round and round and does nothing. I can use ...
Email from ebay telling me that there might be a problem with some batteries i bought
The battery’s are cr 2032 number 113894515098 can someone please let me know if they are too go back Thanks
System is triggering/flagging keywords in listing - not scanning the entire listing
Greetings - We noticed something interesting today with 1 of our listings that was flagged. We noticed that the flag was caused by a keyword in the listing.Your listing was removed: Encouraging illegal activity policy We work closely with non-profits...
Can.t access items on the drop down menu when attempting to search my active listing
The bold Results 1-50 block the item on the drop down menu, so I can not select the menu item behind it.
MY EBAY SAYS I AM IN THE UK AND WONT ALLOW ME TO SHIP OR POST
MY EBAY SAYS I AM IN THE UK AND WONT ALLOW ME TO SHIP OR POSTIT SAYS I HAVE TO POST FROM WHERE THE ACCOUNT WAS CREATED?
Today's Glitch
Logging on the first screen displayed "This page has been blocked by an extension." I was able to go from there to the Selling page, so no real problem.
2FA authentication code not recived
I have not received 2FA code to my mobile number. I've tried few times to logging but cannot logging. What is this problem? Please help me to fix this problem.
