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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Can not Leave Feedback on the eBay App

You press on the item in Purchases and it comes up with the order details and there is no feedback link on it, only `Tell us what you think` and `Contact seller`, I am a buyer...? eBay app has just been updated, it was there now its not so can not le...

Buyer was unable to revise the negative feedback because they couldn't find the revision request!

We went out of our way to alleviate the buyer's concern. They agreed to remove the negative feedback, but couldn't revise it because they couldn't locate the revision request that we sent. They have messaged us clearly stating that they would like to...

Resolved! Traffic Numbers are at Zero

Is this happening to anyone else? First time I have seen this. It has to be a glitch as I am sure people at least a few have viewed some of my items.Have a good day!

Wrong Sales tax charged 7.4% for Maine which is 5.5%

Bought items just before and after date of this purchase with correct Maine sales tax of 5.5%.Seller stated charged by eBay.FYI There is actually no state charging 7.4% sales tax.

Alert 15114

Has anyone having problems with what they call a "bug". Alert 15114 is what they are calling it. Going on two weeks. Can list but no one can see items. Really. Called less than 6 times says been going on since Dec. Anyone know the story.

Guest Purchase problems if you have an account

If you make a guest purchase and need to follow up (eg report that the item has not arrived) then you are prompted to make an account. Unfortunately there is no option to login instead. This means if you already have an account there's nothing you ca...

Only 11 of 12800+ Items show up in my store on Ebay.com ???

since years I have this problem and I have contacted Ebay support several times - without any success.I live in Spain and have an Ebay store on Ebay.es with 12800+ items -> I do ship worldwide and have no excluded countries.When I check my ebay store...

Technical Issue

Unable to send offers to customers, don't like sending a % I want to send the amount not a %! Why do they keep changing there format if it's not broken don't fix it! Very frustrating

Feedback left for sellers does not post after leaving it

Lately I have left some positive feedback for a couple of trusted sellers. After being left it does not post on their feedback profile.

Resolved! Mobile app not saving details

So you know all those individual item specifics that Ebay says we have to fill out in order to get our items seen? You know, the ridiculous details such as character, fabric type, material, etc? Well they aren't saving. I go into a draft, click all t...

Blue Photos

when i view a saved sellers pictures they are all blue. Its like they are highlighted but I am unable to change them. Ive clicked in empty spaces on main page, sellers page, and individual listing to no avail.

SR# 1-474192954106 - Still Can't List Anything on Nonprofit Shop After Approval

I've gone thru the approval process as a nonprofit. I started the process on Feb 9. Yesterday (Feb21)I received the following email- "Hello ,Thank you for reaching out to eBay Customer Service. My name is Ravishankar, and I will be supporting you tod...

100$ Offsite Ad Discount

Earned and seen the offer. Enable to comprehend. Offer Valid till 31st March.When clicked, they are saying it will be adjusted from our account. So: - Is there any capping?- OR we spend 100$ and get all for free- It's for off site ads only, but what ...

Haven't received any offers on my listings today ... Seems unusual

I usually have several offers to respond to each day but I haven't had any since last evening.... Seems odd. Was wondering if the system or my account is up and running???