Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Forum Posts
Current known technical issues - updated as of 04/28/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Paypal being used for shipping
The last few transactions I have completed is using my paypal which IS NOT linked to my account to pay for shipping. How can this be fixed?
Clothing size filters return results with incorrect sizes
When filtering by size for clothing in eBay search, some items show up under the wrong size filters. For example, when filtering for size "M" occasionally items with other sizes will be returned. Here's a current example. This URL is for a search fil...
Purchase History will not show me transactions made after Sep 20, 2022.
After logging in to ebay and checking purchases, I do not get transactions after Sep 20, 2022. It will not show me any of my purchases after that date.
Truncated Hour & Minute Fields on Scheduled Listings
Am using a PC to schedule some listings for a future date/time. However, the dropdowns for the hour & minute fields are truncating to just the first digit (see picture). Makes it difficult to select the time I want the listing to start. Need a softwa...
not letting me accept offers
I am trying to accept an offer but its saying that theres an error. Its happening on all of my devices and browsers and I've restarted my devices multiple times.
Missing code on my gift card
I got 40$ missing the last four digits code
Resolved! Sold Price is not accurate when Best offer is accepted in 7 day auction format
I recently listed a product in 7 day auction format with starting bid of $85 and activated make an offer as well. I received multiple offers and accepted an offer for $200 before the auction ended. The listing is showing the original opening bid pric...
DRAFT LISTINGS NOT SAVING
The past two days I have been attempting to create draft listings for the first time on eBay. Yesterday I was only able to create / save 5 listings at once. Didn't realize 5 other listings were not saved until later on in the day. This morning I am o...
View An Item After Purchase
Here's the scenario, plain and simple. I browse eBay and come across an item I like so I buy it. I've probably looked at the description, the seller's feedback, the pictures, and whatever else and I decide I'm ready to buy and I go for it, let's say ...
CUSTOMER FEEDBACK
I am a seller who has left a customer feedback that I sent from my I phone, however on my desk top computer, it still is asking me to leave a feedback for that customers purchase. How do i fix that and will that message ever go away?? I always leave ...
Payments tab on app: “There is nothing to show here”
When going to my payments tab I get this screen for the past week. I’ve uninstalled the app, logged out, reinstalled, logged back in, and cleared caches to no avail. iOS 17.2eBay app version 6.139.0 I’ve seen multiple posts about this same issue by...
(Suggestion) Evaluation Result of Shipping Performance Policy – Item Not Received Rate.
I am writing to express my concern and experience about the Evaluation Result of Shipping Performance Policy – Item Not Received Rate. As a seller, I would like to submit my point of view and concern here because we face unknown difficulties during s...
3rd party access
Trying to add 3rd party access to my account. System won't allow me to access the permissions area to enter the 3rd party. What do I need to do to gain access to the permissions area?
Resolved! Locked out of account
I have been locked out of my eBay account for three weeks, through no fault of my own. When I attempt to login the page says "For your security, we've temporarily locked your account. Please reset your password to sign in to your account." When I att...
