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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Bids/offers page won't load.

At first ebay would not load at all. So I cleaned my cache and cookies. It helped but now it still works slow and bids/offers page won't load at all.The problem is only on PC and on multiple browsers.Works fine from Android.Help please. Is it me or t...

Sold items still listed in the Active listings . had to manually do "End Listing"

this started a week ago . sold items still listed as active on my end , i had to manually remove them after they are sold , which is really annoying .

cannot upload photos to new listings

I get upload failed, try again message.

Payout not working

eBay payout on demand is not working

Active listings page unresponsive

Your active listings page is not fully loading and is unresponsive. It's been this way for a week now. Your customer service keeps telling me there is nothing wrong. I've tried different browsers and and deleting cookies and the page is still not res...

spinning circle of doom when on ebay, help

how do Ifix the circle of doom when using ebay

Not able to revise item description

Auction has more than three days left. No one has bid or put item on "watch". I was able to edit the item title, and add / remove photo's. These changes appeared instantly. Try as I might however, I cannot edit the item description. After making edit...

eBay photo uploading for new listings is currently broken

Drag and dropping a photo causes a spinning icon. Photos never appear. Clearing browser cache and restarting browser does not help.

Ebay descriptions not loading on mobile browsers

Hi, for the past week, eBay listing descriptions are not loading on mobile phone browsers (in vintage view) .If I change to 'mobile version' (which I hate), I can see the descriptions if I click on 'show full description'. But that's not convenient. ...

My Ebay Watchlist has disappeared because of a new watchlist Feature - Can I get it back?

I opened up my Ebay Summary last night to find that my Watchlist which I spend 1-2 hours a day adding and/or deleting items was gone and Ebay was proudly demonstrating the new tool the had created to improve the watchlist. That feature didn't improve...

Sending From Address

My listings show an old former address. I have updated everything in my Seller stuff to show the new address; but alas....nothing changes. I live in a new state so the old address isn't even close. Any help would be appreciated. DMN

Unable to switch between accounts.

Switching to secondary account always requires a double sign in, only today 01/25/2024 when conducting second login to get accurate account information it errors with the screen below. I am unable to to send offers, mail packages, create listings on ...

Cannot change my country and address. {e88193-1183635x}

So I cannot change my address to where i live now. previously i got stuck in HK so i changed my address to HK but now back to US and my account cannot be changed back to US. this error apparently affects more than just me and it has been for a while....

How to set Seller hub as my "my ebay" home page

I accidentally clicked on something and now my "my Ebay" landing page is my purchase history and I can find no way to set it back to my seller hub.There was a "secret hacks" video from 2020 that instructed to opt out of seller hub and make some chang...