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Current known technical issues - updated as of 6/3/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
my account is in $
hI I am in UK and my account has suddenly changed to $. how do i change it back to £s please
Saved searches no longer automatically sent
No longer emailed me but have not turned off auto email
Firearm Policy enfringment
One of my items has a policy violation. I don't know how to fix. There are other identical items sold by others on ebay. The item was listed as: Byrna SD Launcher - Black/Yellow - With Carry Case and extras in the description it clearly states: Canno...
Purchased defective laptop that does not show-up in my purchase history
I contacted the seller. Seller refuses to take responsibility for defective product. I have my eBay receipt.I need to talk to a real live person at eBay to get help with this seller.
I am not showing any items I am bidding on in my account.
I have lost several auctions due to this problem and I no longer get any email notices.
Shipping discount I have set up randomly works now ... my customers are frustrated
Hi ebay Customer Service, A shipping discount I have setup in my promotions manager seems to randomly be working. Here's a couple of links if you guys want to try it yourself: New Transformers comic I recently listed:https://www.ebay.com/itm/17608700...
Resolved! Shipping?
A seller has enabled international shipping on an item but it is not showing on my end.This is making a purchase not possible. It has been about 8 hours.Any suggestions please?
trusted device - cannot add after choosing ask me later
Never given option to add trusted device after choosing ask me later on Chrome and Firefox.I tried uninstalling, reinstalling, deleting appdata, programdata, registry entries.Only given option to add trusted device using incognito/private windows. I ...
Share on Facebook error message
Been receiving this message the last couple days when trying to share a listing on Facebook. Anyone else having this problem? "App not active: This app is not accessible right now and the app developer is aware of the issue. You will be able to log i...
Active Bids Only Shows “Offers” (no items bid on) until multiple refreshes
iPhone 15, iOS 17.3.1, Safari Browser: EBay website in tab, logged into site, click “Bids & Offers” Bids & Offers only has items and listings which are “Offer Declined” or “Offer Expired” until several refreshes reveal other items and listings This i...
Bids are Hidden on My Ebay Bids/Offers page
I put a bid in on an item. A few days later I went into by bids/offers page and nothing showed up. I assumed that someone else won the auction. Days later I went into my email to see an email from Ebay stating that I was still winning and the item wa...
Bids are Hidden on My Ebay Bids/Offers page and can not be dIsplayed
Bids are Hidden on My Ebay Bids/Offers page and can not be dIsplayed. Started on July 31, 2020
Buyer's requirements
https://www.ebay.com/itm/326030846172 - An item you selected was not added to your cart because the seller will not sell to buyers that do not meet their requirements. What requirements? I have not encountered this before now. Please provide some ins...
Feature for finding what a seller is selling or has sold doesn't work
On my computer screen, it's the word "advanced" in the upper right hand corner of the seller hub in which I can look at all of a particular sellers items for sale or completed sales. I get things that have nothing to do with it.
How do you know exactly when an item on Ebay was listed?
I've searched and searched and haven't found an answer to this question, but it seems like it's possible based on a lot of what I've read. I'm a new seller on Ebay and I'm trying to get a good understanding of how long it takes certain items to sell,...
