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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

New listings not showing up and search engine broken.

I listed a dozen or more items over 8 hours ago and none have shown up when searching. Chatted with eBay CS and he confirmed that they are not showing up when performing any type of search, even category-specific. In addition, I have noticed that whe...

Bidding clock not working

Listing tool not working

Hello, yesterday I made 33 listing within the tool but once I went to submit it to list, the message: "Well, this is embarrassing. We're sorry, but the listing tool isn't working right this second." appeared and has not stopped appearing since. It do...

Listing from Drafts is Down

I try to list from my drafts and get this message:"Well, this is embarrassing.We're sorry, but the listing tool isn't working right this second.Please try again later."When I check the status of ebay site- it says everything is working?How do I fix t...

listing problem

Yesterday evening when I tried to submit listings I wasn't able to do so. The "well this is embarrassing" message kept appearing and is still showing after midnight today when I try to submit listings. I am hoping this passes soon.

Bug in the prescription drug policy for 'Theraflu Severe' products

It's impossible to list any 'Theraflu Severe' products within the United States only (no international shipping) if the title contains the words Theraflu and Severe. I'm assuming this OTC drug is prescription only in other countries and when eBay was...

Customer Pays By Check - Ebay Won't Let Me Print A Shipping Label

I have 1 customer who pays by check. I mark the sale as Paid, and that is recognized in sales details with the date paid. When I then go to print the shipping label, Ebay says THE ITEM CANNOT BE FOUND, so there is no way to print a label. And up unti...

Server error when attempting to list

When I attempt to list drafts using the eBay listing tool, I get the following message: Unable to Process - listings not processed due to server error. This has been going on for several hours.

NOT ON VACATION.

I have a customer who it trying to put several of my items into her cart, so that I can send her a "combined shipping" invoice. It's not letting her stating that I am on vacation. ???? I am not on vacation!!!I went to the area on my site where I woul...

Not able to Schedule my Listings

I have tried several times to schedule my listings and I get a message telling me to correct errors and there aren't any...

Error Creating Listing Tool On Ebay

Global error page (ebay.com)It the in the Create Listing Please Check .1 week I can't create a lishttps://www.ebay.com/lstng/error?reason=createOrGetDraft:XS_CALL_ERROR ting. every time it showing

My Drafts on PC are not current

Yes - I've created quite a few listings on my phone - sent some Live right away and others I saved as drafts pending more info, etc. Not necessarily pictures because I already had those included since I was on the phone. I've tried clearing my cache,...

can't list for 2 days

what the hell ebay why are you holding me hostage from listing items for the past 2 days? you say your servers are done and it will take up to 72 hour to contact them as they are not here, as usual you do not care about the sellers , FIX IT

The eBay Social Media Schedule Ahead Is Not Working

For over a week now my scheduled posts through the eBay Social Media Schedule Ahead program is not working. In another thread one eBay seller reported that theirs are being delayed by as much as 7 hours. I've waited 2 days for some to post and it did...

eBay Technical Hiccup Error Message

I purchased an item that has never arrived. I opened a case explaining this and received a message back from the seller saying that even though the USPS Tracking says the item was never received after the ticket was issued, it had been mailed. The se...