Report eBay Technical Issues

Forum Posts

Sorted by:

randomly getting porn in my suggestions

I buy antique perfume bottles and sarapes and verdigris trinkets for my house, and that's all. Yesterday my feed was fine. So why do my suggestions suddenly look like this?

Searches selected with "item location - Europe" do not contains items from UK. Why?

UK is not in Europe?

Variation section dropdown options missing in listings (even old ones)

Hi everyone,Since a few days ago, the variation dropdown stopped showing when I create or edit listings. Even my old active listings with variations can't be edited anymore — the fields are blank, and manually added values disappear.I tried clearing ...

Add Combination In Variations Not Working and only displaying 1

I have many variation listings from cards and others for random items. All my listing were working fine upwards of a year without issue. Recently when i attempt to add new combinations to my variation listings all new or old variations are not seen a...

eBay is using AI to field reports of violations, and it's failing miserably

I'm very concerned about eBay's ineffectual use of AI because sometimes it absolutely requires a human to decipher whether or not a reported item for sale is prohibited. For example, red and blue LED emergency vehicle lights are prohibited on eBay, b...

Resolved! Seller hub tasks are missing for a month now. Uh-oh. We ran into a problem

For about a month now my Tasks on seller hub are missing and I get this error message. Will ebay be fixing this issue ? Yes I cleared my Caches and cookies

Screen Shot 2025-09-20 at 4.09.23 PM.png

why does the FONT not match up when trying to post a listing?

I notice that lately the FONT (text style) not match up when trying to post a listing. I just tried it in both Chrome and Edge and it does the same thing. Maybe TWO change to the proper /posted font. The rest it turns into a wrong font.Surely I am no...

“Ended Recently” Sorting Incorrect

It appears that sorting by ended recently is incorrect, you can see by these pictures that despite me sorting “ended recently”, recent sales are overshadowed by a June sale for example I have seen this issue both on mobile app and on browser

Multiple Scroll Bars on All Selling Page

As of this morning, two scroll bars have been introduced for the Active Listings container on the All Selling page, which makes a total of three side-by-side scroll bars including the one for the page. Someone needs to remove the fixed height values ...

I cannot reply to feedback or request a revision, why? Using the desktop app.

I called ebay they have "NO CLUE" , they indicated " oh you see the death ring huh" ? so again I cannot reply to any feedback, even one left today, I cannot request a revision on any feedback either. why even have these options if they cannot be used...

eBay Chat Bot Malfunctioning

Every time I type "agent" or "contact an agent" in the chat box I get an error message: Something went wrong. Please try again later. You can also get more info searching online help. However, if I refresh the page and reopen the chat to try again, i...

Resolved! Suddenly it's all textual on my desktop with Firefox

Not sure what it is I could've done, I don't understand it.Suddenly my whole seller page is all text, maybe I should reinstall Firefox?

Anyone else having problem with fonts when listing?

For a couple of weeks, when I type the description and try to choose a font, they are all mixed up.Right now I'm using Comic Sans MS - but have to choose Courier to get it. I usually us Verdana, but it I can't choose it at all. If I click on Comic Sa...

Responding to seller messages

When I try to respond, there is an icon next to the text box that links to my photos. I don't know how it got there, but I can't delete it and when I send any message, even just one letter, it says that "it appears you have personal information in th...

eBay repeatedly asking to add VAT ID and/or confirm that we are using OSS

eBay has sent us 25 identical messages today claiming that we are required to add a VAT ID due to a recent sale to an EU country X. "Please act now to prevent your account from being restricted". However our business account already has a valid VAT I...