Report eBay Technical Issues

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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

my collection not available on desktop web browser Google or MS Edge

My collection page is not available on desktop web browsers Google Chrome or MS Edge. works fine with the mobile app.

Resolved! Error Message on Manage Your Discount Page

I have been trying for several weeks to renew sales on the Manage Your Discount Page, but I keep getting an error message that reads "We've encountered an unexpected issue. Try refreshing this page to resolve." No matter how many times I refresh the ...

"Sell Again" function from Inventory not working

A simple task of choosing the "Sell Again" button from my Inventory produces an error message "...this listing tool isn't working right this second..." Please try again later. This condition has existed for over 24-hours. Is this a known issue?

if you click on the banner link in my ebay store, it states This store has no inventory available i

If you click on the link in my ebay sale banneer, it brings you to a prompt which states: This store has no inventory available in your location... how do we correct this?

Convoluted Mess w/offers. Unable to Send Invoice or Communicate

Again having issues with offers. I suspect this may have happened multiple times because I have a lot of non-payers (from people who have 100% feedback) in the last month). Step by step: 1. Buyer sends offer: Appears on Phone App 2: I accept offer: N...

missing watchlist items

Hopefully I am putting this in the correct category-I recently noticed that i am missing a large number of items from my watchlist-I didn't take any off, and my list went from 550 to 478-has anyone else had this issue with items being removed without...

Incorrect Expected Delivery Times Shown to Buyer

Had a buyer make a purchase from me and eBay show the buyer an expeceted delivery date base on USPS Ground Advantage shipping of Jun 28, 2025 - Jul 3, 2025.Problem is this order was shipping to an APO with zip of 96206-0008 and according the USPS tha...

Resolved! international postage

i have just been informed by ebay that any sales via uk to usa will not be able to send a invoice with the postage amount because of tarrif proplem regard less if you have enroled in gps [ which is not compulsary ] or not . it will not matter if item...

Resolved! UNKNOWN no longer an option for Country/Region of Manufacture

I don't know if this is a glitch, or we are just being forced to "guess", but I am no longer able to choose UNKNOWN as an option for Country/Region of Manufacture. I deal mostly in vintage items, and with some, I have absolutely no idea where it was ...

Feedback Revision Request System is Down

Dear Tech, at 9:15pm CST the Feedback Revision Request Form is unable to complete the submission. Upon clicking the "Send Request" button, and error message says: "We're sorry, but we're having trouble sending your request. Please try again." I have ...

ebay app login issues

Not sure if anyone else is getting this issue. I recently got a new phone because my old one got smashed and is unusable. installed the eBay app etc. tried to log in. nothing. changed the password on eBay on a browser on a pc and it is fine. I got lo...

Repeated account restriction without apparent reason, any suggestions how to eliminate this?

I've been blocked from bidding, blocked from listing, no messages from ebay as to why. Does anyone have a suggestion on a workaround or resolution of this problem? Many thanks.

I NEED A NUMBER TO CALL EBAY SINCE THEY CAN'T CALL ME! IT IS CRITICAL TO TALK TO AN AGENT.

I HAVE TRIED FOR WEEKS TO CONTACT EBAY. The automated assistance says they will call me is so many minutes, BUT MY CELL PHONE NEVER RINGS AND I GET THE SAME EMAIL FROM EBAY SEVERAL MINUTES LATER, EVERY TIME: "We tried to contact you, but weren't able...

Ebay not allowing buyers to purchase items stating that the seller doesnt sell to their state.

I have had several buyers state that they cant buy an item because I do not sell to their specific state. I have zero restrictions on my listings and even ship internationally. This was not a problem when I was posting each item individually but usin...

Report AI not flagging digital goods listed as physical items

Hello, The report AI is consistently failing to take action on listings for digital goods being fraudulently listed as video game merchandise. Consequentially, there are items being sold there which cannot be removed in spite of that seller not being...