Report eBay Technical Issues

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Resolved! Seller account already has tracking numbers uploaded but system not recognizing it

Overseas shipment reported item not received, but it's showing delivered! My seller account is at risk, ebay is wanting me to upload tracking information when it is already uploaded; I purchased shipping labels from eBay. Anybody else experiencing th...

Can't change the item price on mobile app.

I tried to list a new item same as I usually do and I'm unable to change the listing price. It's for buy it now, no auction. I enter my price and click done, yet it keeps using the recommended price. I listed it and still unable to change the price. ...

Set time away while allowing sales for one week. Buyers unable to checkout

I just got back from a week-long vacation, only to find that all of my listings were hidden even though I set it up so that they would allow sales for 7 days while I was away. I received messages from a buyer stating that they could not check out bec...

eBay help

I was informed that the he help site on eBay stopped as they thought I could be a bot or outside things like ghotety or no script disabling java script, which ater Google's advice got it back but it's gone off again and not come backAl

My Ebay:Orders not loading as a list

Trying to access my orders on both laptop and Mobile and its just waiting and timing out . All the other lists load such as Overview, Active , Unsold and drafts On my Mobile it ends up with an Internal Error Triangle

Order tab not working unable to view sold items

My sold items "order" tab is not working on either app or computer browser. I updated all software still not working. Please fix. Thanks, Gene

Can't see orders on mobile app

Started today, on mobile app it won't show me all orders. All other sites work fine as does active listings and unsold. I just want one whole week where everything works as it's supposed to.

Resolved! Variation Counts won't Adjust

I'm an experienced seller. Been doing variations for years. PLEASE PLEASE PLEASE just IGNORE this if you think it is user error. Resist the temptation to be the hero, ignore and move along.... My variation listings I can view from the listings line u...

I can't start a return even when paypal dispute is cancelled

I paid for a used, working lens and received a damaged, unusable item. The seller said they would refund me but never did.I escalated to PayPal. After that, eBay automatically canceled my Money Back Guarantee case. I then canceled the PayPal dispute,...

Preview Feature

2 days and not able to preview before I list an item, I'm guessing just another glitch, does anyone know if they are taking that feature away ?

problems with seller and with eBay

I’m the buyer. Here’s msg for eBay. Tried to send to griff. reply: service no longer available, try this. I think you’re my last hope. Here’s my message: Won this item in seller’s auction. He had claimed that he couldn’t ship to USA from Germany via ...

My sold page is gone

My sold page has been missing for 8 hours i can see all the other pages but not the sold page where are the orders are placed

Can't view orders in selling

In selling I can see active, unsold and drafts but orders (sold) are not showing. I've tried on a web browser and also on the app and get the same issue on both. I noticed this issue a few hours ago.

Resolved! "You are Using A Business Policy That is Not Supported..."

A lot of errors today. My typical listing behavior is to find like product in my store and "Sell Similar". These are the errors so far. Before this error, the listing form came up without a listing title fieldThis error shown is happening now. Guess ...

Resolved! Ebay Auto Feedback vs Seller Auto Feedback & Waiting Feedback Numbers

@wastingtime101 How about this? Surely I am missing something here and this isn't really a technical situation overlooked Scenario: I have Auto Feedback to leave feedback when buyers leave feedback.Ebay leaves Auto FeedbackSeller Hub Prompt of "x" or...