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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Feedback Revision Request System is Down

Dear Tech, at 9:15pm CST the Feedback Revision Request Form is unable to complete the submission. Upon clicking the "Send Request" button, and error message says: "We're sorry, but we're having trouble sending your request. Please try again." I have ...

ebay app login issues

Not sure if anyone else is getting this issue. I recently got a new phone because my old one got smashed and is unusable. installed the eBay app etc. tried to log in. nothing. changed the password on eBay on a browser on a pc and it is fine. I got lo...

Repeated account restriction without apparent reason, any suggestions how to eliminate this?

I've been blocked from bidding, blocked from listing, no messages from ebay as to why. Does anyone have a suggestion on a workaround or resolution of this problem? Many thanks.

I NEED A NUMBER TO CALL EBAY SINCE THEY CAN'T CALL ME! IT IS CRITICAL TO TALK TO AN AGENT.

I HAVE TRIED FOR WEEKS TO CONTACT EBAY. The automated assistance says they will call me is so many minutes, BUT MY CELL PHONE NEVER RINGS AND I GET THE SAME EMAIL FROM EBAY SEVERAL MINUTES LATER, EVERY TIME: "We tried to contact you, but weren't able...

Ebay not allowing buyers to purchase items stating that the seller doesnt sell to their state.

I have had several buyers state that they cant buy an item because I do not sell to their specific state. I have zero restrictions on my listings and even ship internationally. This was not a problem when I was posting each item individually but usin...

Report AI not flagging digital goods listed as physical items

Hello, The report AI is consistently failing to take action on listings for digital goods being fraudulently listed as video game merchandise. Consequentially, there are items being sold there which cannot be removed in spite of that seller not being...

Bring Back showing whether an item sold with Promoted Listings on the All Orders overview page!!!!

Ok, another change no seller asked for, and another change ebay did that robs sellers of quick review to see if an item sold via promoted listings or not. Please do not take away useful things for sellers like this. You keep doing so and making our l...

Resolved! eBay printer preferences for shipping labels

Recently I had printed a receipt to PDF from a website and now every time I try to print a shipping label on eBay, it defaults to Microsoft print to PDF. I use a Zebra ZP 450 for labels, and it will not default to that anymore. Also, I have to manual...

Ebay instant messaging

Instant messaging has the wrong time stamp for the conversations based on my time of sending /receiving them. How do I fix this ?

Ebay chat

ebay chat has not been working since yesterday. I s anyone else having difficulty

Sell Similar error

"Hi, I've come across a bug in ebay whereby clicking 'Have one to sell? - Sell now' doesn't create a draft, instead it add this item into my cart and takes me to the cart. See video attached"

eBay Marketing Socials STILL Down

I’ve been trying to link my EBay to my TikTok - I’ve followed all directions given by eBay - I’ve also done live text help - I keep getting message that it’s not me it’s them and they are working on issues . But - it’s been 5!!! Days . Any clues abou...

HELP! When attempting to edit an existing variations listing for CD's, I keep getting an error!

I recently another variations listing for CD's. Now, when I try to edit the listing and add a few additional CD's, after entering all of the item details, photos, etc., I keep getting the same error message (see photo). I contacted eBay support and t...

Resolved! Problem with tracking numbers on newly purchases USPS labels

There are multiple report of seller purchased USPS labels with a re-used tracking number that is recently delivered or in transit already. https://community.ebay.com/t5/Ask-a-Mentor/USPS-shipping-labels-bought-for-shipping-are-already-used/m-p/351397...

Automatic price reduction

When I start a new listing the Auto Price Reduction option appears with an "Info bubble" explaining what it is. if I click on the button or anywhere in the description it just disappears. Has anyone else had that happen?