Report eBay Technical Issues

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searches

PLEASE tell ebay to quit automatically refining my search categories. It is a tremendous pain to have to change category to all after every single search. An example - I look for shirts and other ephemera related to moonpie products. I start the sear...

$100 Credit for Offsite Ads Campaign

Hi all! When I received the offer on November 15th for Ebay's promotion "$100 Credit for trying Offsite Ads" I accepted it right away. Then, I began my campaign the same exact day. So far I have incurred $15 - $20 worth of fees. I am a little concern...

FEATURE; Shareable item lists still absent

Previous iterations of eBay featured the ability to create and share lists of specific items. This was removed in 2024 and makes eBay look lesser than Amazon (https://community.ebay.com/t5/Report-eBay-Technical-Issues/How-do-I-create-and-share-a-wish...

Resolved! Reasonable Explanation for "Ship by" Dates Being Different Than Policy?

This has happened consistently. Usually I do labels in bulk and don't see this screen but with every one off label, I get this screen. I forget about it because I don't see it often, therefore I forget to ask this question.Why is this happening? I ha...

I am unable to edit photos in my saved drafts

Hello to the smarter ebay community that me, I trying to go into my drafts and do my last edits for my photos, but when I edit them, I hit save, and then in just does nothing by thinking. I have cleared my cache, restarted my computer, restarted my m...

Orders awaiting shipment page Images no longer printing.

Starting today the orders awaiting shipment page will no longer print the main image of each item. I have tried on multiple different computers and different browsers and it seems to not make any difference. Is anyone else having this issue? We use a...

TECHNICAL ISSUE: Cannot use the "herringbone" in title

"Herringbone" is not allowed last night and today in title, due to "animal policies". Yes, I know for a fact that is that word, because I changed the word and the listing went up as expected. In the category of fine jewelry.....lots of herringbone in...

Ebay is double dipping fees on BOGO sales. How many people are affected?

I have BOGO sales and the buyer must use the cart to get the promotion applied.Sometimes it appears on my seller hub as 2 separate transactions, I never bothered investigating because if I was doing buy 3 get 1 free usually the free one would show up...

Can Not Contact Any Sellers

I have been with EBay since it’s infancy. I have always been able to message a seller before the purchase. The past several weeks I have been unable to message any seller. This prompted me to make those purchases on Amazon. If this continues I am con...

Links not at bottom of page

I usually access the community by scrolling to the bottom of my eBay home page. They aren't there now. None of them. I restarted my desktop and cleared all browsing data on Chrome. I assume it's a tech/glitch issue. I got here by opening another wind...

currency

i logged into my account and its changed from pounds sterling to US Dollars on everything i am selling or bidding on so how do i go back to £ ? Thanks

Resolved! said i disconected java and what happened with my resale sent yesterday

they said i disconected java and what happened to my resale from yesterday that we sent

Ebay site not working

When i click on return request I get this message Something went wrong It's not you, it's us. Please go back and try again I have had this issue for over a week. I have not received a refund and my purchase does not show up in my purchase history

Resolved! Anyone else seeing zero feedback counter next to seller names?

Hi everyone, is there any known issue with seller ID's and feedback counters at the moment? Seeing some sellers with (0) feedback next to their IDs, even though I know they have higher feedback. When you click on their counter link it just shows a bl...

Unable to Contact Buyer – Message Page Shows White Blank Screen

Hi, I’ve been experiencing an issue when trying to contact buyers. When I click “Contact Buyer” on any order, the message screen goes completely white and blank — no message box appears at all.This is a big problem for me as I can’t reach out to new ...