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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Changes made to draft listing are not saving

When I make changes to a draft listing on my laptop, the changes are not saving. But changes do save when made on my phone. Seems that this just started about 30 minutes ago.

Problems Sending Messages

When I attempt to send a message, the typical writing box is not there. I've tried in multiple places around ebay to test this out. I even tried responding to people in ongoing conversations.

Cant reach agent to enable my account

In dec 2024 my account was hacked. I manage to get back in and change my password. But few day after i get this msg when i try to log in.. "For your security, we've temporarily locked your account. Please reset your password to sign in to your accoun...

shipping

In sales reports monthly or yearly I do not see the shipping any more. It is barely anything there

Resolved! Accepted an offer from a buyer But eBay shows item still listed for sale (Bug)?

I accepted an offer from a buyer but eBay is showing me my item is still listed for sale. When I got the email link to my item under offers it says awaiting payment, however that does Not show up under the sold or awaiting payment section on my eBay ...

When trying to review an item, eBay saves the page by itself and doesn't let me make changes.

Since yesterday I've been trying to review/update some item information, specifically the photos of the variations, but when I click on edit variations, it takes 5 seconds to enter the page and saves automatically. If I try to enter again, it only ta...

pictures upload as colored bars

every time i try and upload pictures to sell an item it just uploads with colored bars. the images are fine on my pc but as soon as i pull them to the site it glitches out somehow. theyre in jpg format if that matters at all

Error code (request.ebay.429)

anybody have a fix for this issue? I’m trying to look up sold listings and I get this. I’ve only looked up about 20 items today.

Update is a disaster. Ebay needs to ROLL IT ALL BACK.

Upon reading recent posts from the last few days, it's clear that this update has broken numerous things both on the buying and selling end. Ebay needs to roll it back and fix it before retrying. I suspect that they added additional code to each list...

Bulk relist tool / sell similar is malfunctioning horribly!

stop releasing broken code!t. It's not paging the listings right.

DNS failure

Trying to contact the seller for an unreceived item, ebay returns:Service Unavailable - DNS failureThe server is temporarily unable to service your request. Please try again later.Reference #11.93221102.1743239355.16a64873https://errors.edgesuite.net...

Unable to create a listing

When I try to list something i'm having issues in the description part like everyone else seems to be having with the bold issue, but its the layout as well, like its a different format that what I enter if that makes sense.

New Listing Tool Problems

I have had problems with the new listing tool for weeks now.In Item Specifics, when I enter the creation date it disappears and I have to retype it at least twice.Same with Brand. I have to retype it at least two or three times. Time waste. Often whe...

My ID is t25533 The printer label is not created

eBay Description iFrame Height Too Small – How to Fix?

Hey everyone, I’m having an issue with the item description iframe on my eBay listings. The height of the iframe is too small, causing my description to show a scrollbar. This makes the listing look unprofessional and difficult to read.I’m using a cu...