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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Well, this is embarrassing. We're sorry, but the application is'nt working right this second. Please

What do i need to do?

Why did search start producing literally thousands of irrelevant results for each search?

I have been an eBay seller for 28 years and I list items nearly everyday. Several months ago the search function started showing literally thousands of result for a search that should produce a few to dozens of results. Yes, I have seen the responses...

Scammers are using Ebay to advertise their sites.

I was looking for parts for my car and saw many listings for selling software in the EbayMotor category. All of these listings had two categories at the same time. The first is EbayMotor, the second is Software. All of these listings were promotional...

shipping

I am trying to overnight a package to a buyer for an emergency situation. It wont let me print or purchase a label. What is up?

Uploading photos

Hi this is my very first listing on eBay. I’ve put all information in and loads of photos but keep getting an error message to do with photos. Help!

Organic Impressions - Why does it drop 90% when I remove PL?

Organic Impressions - Why does it drop 90% when I remove Promotive Listings? We removed our PL on 93 listings. Traffic reports show a huge decrease in organic impressions. Why is this happening? We understand that organic impression rates are not dep...

Purchase shipping label

When I try to purchase shipping label it says return province is not valid

$10 off App Purchase coupon?

when I logged in on my computer this morning I got a pop up window from ebay that offered a $10 coupon if I scan the QR code and ordered thru the app on my phone....so I did it....but I can not find a code to enter when I check out??

Send Offer to Buyers Update Issue

Hi Guys,I’ve just noticed a new issue following an eBay update.Basically on the eBay app, when I had a new watcher, an option came up on the My Selling section that said “Send Offer to Buyer”.When I now click this, I no longer can just send an offer,...

Inappropriate content for sponsored items on my account from recently viewed items

I have seen many posts about inappropriate content showing up on eBay accounts from sponsored items due to my recently viewed items. One answer from eBay was back in 2021 stating that it was a bug and they are working on it. Apparently, it has not be...

Not showing Bid & Offers items

please help, I can not see any bidding I had done, it happens for 3 days.

payment via PAY PAL

I haven’t been able to pay for the item through the Pay Pal system for two days.Tried to pay from different accounts and from different countries (Estonia, England) it doesn’t work

Home Depot survey

How does a Home Depot Survey pop up on my Ebay Home Page

Phone number not valid

Why when i register my phone number not valid

Resolved! Not able to load pictures--spinning green circle forever

I've been trying to list since yesterday. When I try to load pictures on my sell similar listings or try to go into an existing listing to revise pictures and all I get is the spinning green circle. No existing pictures will load and so no new pictur...