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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Item description from the seller IS MISSING IN ALL MY LISTINGS

Item description from the seller Is missing in all my descriptions since Friday the 3rd - Can't ship item without stock number in item description. This is probably another one of ebays; attempting to embed AI into the description field software clus...

Messages is broke

Have to log in and click on messages to see if there are any new ones - no email alerts anymore, no overt notification on screen that there are new messages. Frustrating to buyers and sellers. I'm issuing apologies when eBay should be issuing a fix. ...

Item Description Gone from Sold Item

The item description is missing from an item I just sold. I use the item description box to find my items in my inventory, so I need this information.

Technical Error

I've been trying to make a purchase for almost a week now. I continue to receive the following error message every time. "Sorry, we are experiencing a technical problem. Please click the Back button of your browser and try again." On my phone I have ...

Bullet Points not appearing on listing descriptions (Firefox)

Tested a few browsers and this appears to be exclusive to Firefox. Using bullet points in the listing description like this:Leather5"W x 7"HEasel BackThe bullet points are not showing up on the listing description in edit mode or on the live listing....

Listing Descriptions Not Showing Up - Anyone Else Have This Going On? EBAY PLEASE FIX THIS!!

For several days now when I bring up my own listings to modify or just look at them the page begins to load properly, but when it gets down to where the Listing Description part should be that is replaced by a large box with what we've all seen as th...

daily problems with the "Backstory" server

After a while of browsing the site the "backstory.ebay.com" server lags out and crashes. No amount of logging in and out solves the problem, and neither does cleaning out your browser and cookies. Messing with privacy settings and extensions is also ...

eBay continues to try to get your phone number….

eBay constantly attempts to get ya to fork over your phone number…..NO DOUBT SO THEY CAN SPAM YA AND SELL YOUR NUMBER….DON’T BE THAT DOUMB

I create a listing and then lose all my work when I try to submit

I keep getting this page which causes me to lose all my work in creating a listing; We've looked everywhereLooks like this page is missing. If you still need help, visit our help pages

Search function

I am typing in very specific searches and its returning items not even closely related to that i typed in.

Seller hub orders "to ship" shows same old orders already shipped no current ones

When going to seller hub orders page, listings of items to be shipped do NOT include the orders that need to be shipped, but continues to tell me to ship the same 4 items every day (which were shipped days ago), resulting in an inability to print shi...

Domestic and Shipping rules not updating after bulk editing

Hi,I have been trying to set my domestic and international shipping rule is not updating. I have specified "additional items shipped for free" but when buyers buy more than one item it is charging them a shipping fee for each item, makeing me lose bu...

Terapeak search problems bring affect main page

Since yesterday, I search 2 or 3 times on Terapeak and then I get a server down, try later. Then, I try to go to Ebay's main page and my seller hub and it says the page is missing. I have to wait about 10 minutes to be able to do anything on Ebay aga...

Resolved! Sorry, all of your items are vehicles listed on eBay Motors and cannot be invoiced.

Unable to send buyer invoice, says tools are a vehicle.

I listed several heavy auto shop tools in the correct tool categories on ebay motors. Due to their weight (some of them are heavy enough to need freight shipping), I said in the listings that I would invoice buyers for the final shipping cost after t...