Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

I can't send a message to a seller

Order number 19-11100-74553I need to contact him to setup a time and place to pick up my order. Could you guys email him and tell him his account is on private or something.

Pay ment

I bought couch when I tried to pay then I get note saying the seller will not ship to my location

Major discrepancy between number of active items across different ebay pages.

I just noticed that on the manage active listings page in seller hub that it shows 5874 listings which is the correct number. However when looking at either View items for sale or my store page it shows a huge reduction in the number of listings bein...

ebay running sooooo slow, especially when clicking on my watchlist

why is it taking forever to load my watchlist???? running windows 10 on desktop and chrome-latest updates??

Feedback Request Removal Says There is a "Technical Issue" and to contact Customer Service

I requested feedback removal over a week ago and never heard anything. I just checked my Request Status page and the status says, "Due to a technical issue we were unable to process your request. Please contact Customer Service."So that's what I'm do...

When listing an item I cannot edit a description or title on my android device

I'm trying to list some items but this new format is making it impossible. It will not allow me to edit a title or description when trying to list from "sell an item like this"....It will allow me to type first letter and that is it. When I try tplo ...

Bids/offers page won't load.

At first ebay would not load at all. So I cleaned my cache and cookies. It helped but now it still works slow and bids/offers page won't load at all.The problem is only on PC and on multiple browsers.Works fine from Android.Help please. Is it me or t...

Sold items still listed in the Active listings . had to manually do "End Listing"

this started a week ago . sold items still listed as active on my end , i had to manually remove them after they are sold , which is really annoying .

cannot upload photos to new listings

I get upload failed, try again message.

Payout not working

eBay payout on demand is not working

Active listings page unresponsive

Your active listings page is not fully loading and is unresponsive. It's been this way for a week now. Your customer service keeps telling me there is nothing wrong. I've tried different browsers and and deleting cookies and the page is still not res...

spinning circle of doom when on ebay, help

how do Ifix the circle of doom when using ebay

Not able to revise item description

Auction has more than three days left. No one has bid or put item on "watch". I was able to edit the item title, and add / remove photo's. These changes appeared instantly. Try as I might however, I cannot edit the item description. After making edit...

eBay photo uploading for new listings is currently broken

Drag and dropping a photo causes a spinning icon. Photos never appear. Clearing browser cache and restarting browser does not help.

Ebay descriptions not loading on mobile browsers

Hi, for the past week, eBay listing descriptions are not loading on mobile phone browsers (in vintage view) .If I change to 'mobile version' (which I hate), I can see the descriptions if I click on 'show full description'. But that's not convenient. ...