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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Mobile app not saving details

So you know all those individual item specifics that Ebay says we have to fill out in order to get our items seen? You know, the ridiculous details such as character, fabric type, material, etc? Well they aren't saving. I go into a draft, click all t...

Blue Photos

when i view a saved sellers pictures they are all blue. Its like they are highlighted but I am unable to change them. Ive clicked in empty spaces on main page, sellers page, and individual listing to no avail.

SR# 1-474192954106 - Still Can't List Anything on Nonprofit Shop After Approval

I've gone thru the approval process as a nonprofit. I started the process on Feb 9. Yesterday (Feb21)I received the following email- "Hello ,Thank you for reaching out to eBay Customer Service. My name is Ravishankar, and I will be supporting you tod...

100$ Offsite Ad Discount

Earned and seen the offer. Enable to comprehend. Offer Valid till 31st March.When clicked, they are saying it will be adjusted from our account. So: - Is there any capping?- OR we spend 100$ and get all for free- It's for off site ads only, but what ...

Haven't received any offers on my listings today ... Seems unusual

I usually have several offers to respond to each day but I haven't had any since last evening.... Seems odd. Was wondering if the system or my account is up and running???

Overcharging sales tax

Buyers are being charged too much for sales tax

Problems with App and changes I don’t like

I really don’t like the changes made to the app recently, including;- I can only see how many watchers are currently eligible for an offer by first setting up the offer. It would be better to see right away.- I can only make an offer for percentage d...

USER NAME VS BUSINESS NAME & BANK ACCOUNT TILE

USER NAME VS BUSINESS NAME & BANK ACCOUNT TILETHE BANK ACCOUNT BEING CONNECTED WITH EBAY HAS PROFILE ISSUE. IT SEEMS THE MISPLACEMENT OF THE USER NAME AND BUSINESS NAME.NEED HELP

Item description has disappeared from my listings!

I am returning to selling on eBay after being gone a long time. Just posted my first two listings. Why is my item description disappearing ? Everything else is still the same, but no item description, which is very important if I am to succeed in the...

Issues with charges

Different charges trying to list barcode items for three items. First time using the app and fees are not posted.

Exclusion country - New Zealand - does not appear in ship to list - BUG?

My listings have a hard time showing up for New Zealand buyers. There is someting off; see this listing here:275154091755. When you check on the outside it shows that I ship to Singapore and Hong Kong (are in the same part of the exclusion list), but...

Impressions/Views

This morning when I checked my impressions, I saw that the day before yesterday I had around 40k impressions for that day. But right about now (about a 6 hour difference) I checked and it only says 17k impressions!? I also checked the views and it we...

eBay International Combine Shipping does not work anymore

I have a buyer trying to buy 15 variations and was quoted over 200 dollars in shipping when it should only be around 40 dollars for a 2lb package. I confirmed by using checkout as guest and it's charging shipping for each variation and not combining ...

Ebay International Shipping Program glitch (?) and inability to pay

I live in Athens, Greece and I bought an item from a seller in the US (Meris Enzo, a guitar effects pedal – eBay item number: 156051530462, Order date: Feb 18, 2024). I bought another guitar pedal from this seller last January [2024], so I am a repea...

eBay changed advanced search for the worse

For years, I've been doing advanced searches on sub categories, specifying other criteria such as number of active bids. This functionality is now gone and is hindering my buying patterns significantly. Opened a case with eBay and have yet to hear an...