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Current known technical issues - updated as of 04/28/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Accepting Offers bug on eBay app?
Is it just me but for the past few weeks, every time I would get a counter offer and I accept it on the iPhone app. It doesn’t register as accepting it, it register me countering their offer with their same offer. I had 3 today that did that, I scree...
I got scammed, eBay protected the scammer
Recently I bought a 200$ sculpture from a dropshipper illegally claiming items as his own and selling them 100 to 200 dollars pricier, I've come to know I got scammed because in the package in which was contained the statue, the name of the company w...
Can't respond to messages
I received a message today and can't respond back to it! I've tried on my Mac (Google Chrome) and my phone. It's frustrating because a buyer wants to make an offer for something I'm selling.
Deleted listing after the buyer bought
I have a problem, my ebay listing was deleted after the buyer bought the digital product,on my ebay selling Overview I see 20 dollars,but on Payments Your total funds i see nothing 0 dollars.I already sent the digital product, the buyer of bid sent p...
Resolved! Shipping Error - It was not possible to generate the label. Something is wrong.
Currently trying to ship an item and receiving the following error: "It was not possible to generate the label. Something is wrong. Please try again later." When I refresh after getting the error, it says no shipping available. If I leave and go back...
I continue to have my account redirected to various eBay international sites
3 times now - and 2 times recently. I was on my "Payments" page, and I hit refresh...and it landed my on eBay France, and asked me to login. Another time, I just hit the Payments link - and same thing, except it was eBay UK.
My items show $20 shipping in Search - but FREE when the listing is clicked on and viewed
The latter is what should be happening. I offer FREE SHIPPING on all of my items yet when I do a search for them, they're showing up with the Buy It Now Price followed by $20 shipping. ???
Why is Authenticity Guarantee not coming up on a 2,500 item?
Not a lot, test with the all different verbiage, not variance allows of AG to populate. Ebay people say "everything is working fine." Do you people not know when you have glaring technical issues?
Sent message is not showing up
I'd tried to send a few massages without success this morning. They just don't show up in the 'sent' message box. I tried again and request a copy be sent to my personal email account but that that didn't show up too, which meant the messages were no...
I am trying to return an item that was incorrectly listed, to seller that doesn't accept returns.
When I type in my reasons for return, the blue option to submit return is not available. I am unable to submit my return request.....
Saved Searches pulling in items that do not meet decription criteria
I've noticed that Saved Searches have gotten noticeably worse lately, pulling in a number of items that do not meet the search criteria, even when quotation marks are used around key words in the search. Not sure why this is occurring but it is makin...
eBay has a hidden foreign transaction seller fee due to programming conflict.
I block all foreign buyers through eBay and do not ship outside the US. Issue is that a buyer with a registered address in a blocked country can still buy my products if they have a US address for delivery purposes. The seller is assessed a foreign t...
Can't Switch Accounts
Ebay will not allow me to switch accounts. It keeps reverting to the previous account on the log in page. I have to use a different browser to use my other accounts. It is very inconvenient. This only started when I started getting pop ups to set a p...
Error fix can’t start a convo !!
As you were browsing eBay, something about your browser made us think you were a bot. There are a few reasons this might happen:You're a power user moving through this website with super-human speed.You've disabled JavaScript in your web browser.A th...
Location of Items for Sale
When I search for an item, items shown to me are from Australia. Only options to choose are Australia or Worldwide - no option to choose United States.
