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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Seller Hub technical question if you know the answer please!

How do I eliminate the available quantity column?I’m an antique dealer selling 1 of a kind items.Available quantity is always 1.Don't need the entire column taking up space in the center.Thank you Friends, in advance...

feedback incorrect on Combined orders

When I leave feedback for combined orders, it doesn't register, and system tells me the order is waiting for feedback, whe I go back, it tells me I've left feedback already. This doesn't seem to sort itself out overnight and seems to only be an issue...

Bids for Auctions with wrong dates and timestamps, appears to be an exploit to win after times up

I'm seeing suspicious bids on recent Auctions. https://www.ebay.com/bfl/viewbids/355521002917?item=355521002917&rt=nc&_trksid=p4429486.m145235.l2565And https://www.ebay.com/bfl/viewbids/156107655414?item=156107655414&rt=nc&_trksid=p4429486.m145235.l2...

Can't unsubscribe from emails

I want to unsubscribe from emails, but nothing works. I go to the "Communication Preferences", unselect every option, and still I'm getting emails from Ebay for stuff I don't care for. Is anyone else having issues???

Buy it now does not work

The buy it now button is non-responsive

My feedback is at zero and my seller level forecast is unavailable. Why is that?

Red Notification Bell Keeps Flashing On/OFF on Seller Site

Hello, The red notification bell keeps flashing on and off with no notifications. I have cleared my cache and rebooted my system several times. This technical defect going on for several days now with no resolution on my part. I do not see this parti...

Resolved! Why are all my hidden purchases now showing up on my summary page?

Why are all my hidden purchases now showing up on my summary page?

"Seller doesn't ship to your location" - odd error for purchase

I received an offer from a seller for an item and decided to accept it. At each and every step in the process, from reviewing the offer, to accepting the offer, to confirming my acceptance eBay kept warning me that the "Seller doesn't ship to your lo...

Shipping Address

I updated all personal information, shipping address to my current address and my recent selling after purchasing a label defaults to an old address that I had 10 years ago. Can someone help?

no sales notification emails

Hi, Not getting sales notifications - In my emails. Also, no ebay messages. Thanks in advance for any info.

NO Option for Starting bid or type of auction for new listing

Hello, I'm listing a Harley Davidson motorcycle and have all of the photos uploaded, description, etc. but there is no option for starting price or to select whether it's buy it now etc... I've also tried to Save for Later and reboot, and then also t...

Resolved! find forum to ask a technical question from other sellers

when listing a new item for sale, the description has disappeared. what am i doing wrong?

No option to leave negative feedback for a buyer

For some time now, I've noticed I only have a "Positive" button when leaving feedback for buyers. There is no way for me to leave negative feedback. Clearly this is an issue. How can this be resolved?

On Safari version 17.4 Sonoma 14.4 Videos Will Not Upload to drafts Started 11 Mar 2024 Unresolved

On Safari version 17.4 Sonoma 14.4 Videos Will Not Upload to drafts Started 11 Mar 2024 Unresolved. Videos suddenly stopped uploading on March 11thth 2024 for drafts and is not Working on Mar 12, 2024. I have double checked all updates on safari and ...