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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

100g address labels WEIGHT FAULT

I sent an item yesterday. I paid for Signed for 2nd class letter size weighing 46g. When I printed the address label it put the weight as 0.001kg.When I went into the Post Office to register the package and receive my Proof Of Postage they refused to...

App messages

Is anyone experiencing issues sending messages via the app? Tech error says messages in app down for maintenance but you can send messages via the website. Tech board doesn’t highlight maintenance. TIA

Resolved! Unable to clear recent searches

Clearing recent searches (after clicking the search bar) is not working properly. Clicking 'X' for each search does remove it from the list, but all searches reappear after a page reload. Clearing site data and cookies does not resolve the issue, sea...

Messaging center

Why I can not respond to my customers questions??

Can’t message seller today, saying maintenance problems

Cannot answer sellers message today

I can't drop photos into my listing

When I started selling two months ago I could drag and drop my photos into my listings on my computer (Mac) with no problem. Now all of a sudden I can drag them over, I get the green box with the X in it, but when I let go of my mouse to drop it the ...

Resolved! Watcher unable to accept Seller Initiated Offer?

In the last few days, I've had a few 'watchers' that have replied to me after I'd done a Seller Initiated Offer (SIO) to them, where they've claimed they're unable to accept the offer. They then counter my offer back at the same price and I accept. S...

listing problem

when i go to list an item i am forwarded to a learn how to list page. unable to list. been going on all day.

Cannot write to sellers I have bought from

Cannot write to sellers I have bought from.

Can not reply to messages from phone

Can not reply to messages on iPhone. (Temporary disabled…maintenance)Started 3-21 pm, still down 3-22-2024.Seemed to work from computer.

Resolved! My seller hub is showing I have unanswered questions from customers But I answered all of them.

My seller hub is showing I have unanswered questions from customers But I answered all of them. And the questions keep building up and I cannot delete them. What do I do ?

Resolved! Seller Hub Discussion Board link under Seller Hub/Shortcuts leads to archived posts

Hi, on the Seller Hub page, there is a box labeled "Shortcuts" .Under Shortcuts, I click on "Seller Hub discussion board" and it takes me to a "Read Only Archive" page.It should be taking me to wherever the current discussions are.And perhaps there s...

Search is performing poorly

The ebay search is performing very poorly Try the followingSearch for Polaroid 95 (sold listings) - it will display a list of the sold itemsNote in the list there are several that are Polaroid 95A cameras which is fine Now do a search for sold Polaro...

Photos won't upload while creating a new listing.

Trying to upload 12 photos. It loads 10, but won't load the last 2. It sometimes shows 100% on the 11th one, but never completes. I've tried every work around. Long time user so I know how to finagle to get things listed, but this one is a no-go. Loo...

checking out

I'm trying to pay for an article in check out but there's a red banner sayingWe noticed a problem. Please review: your items.and the pay and submit is greyed out and won't let me proceed Help needed