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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Photos won't upload while creating a new listing.

Trying to upload 12 photos. It loads 10, but won't load the last 2. It sometimes shows 100% on the 11th one, but never completes. I've tried every work around. Long time user so I know how to finagle to get things listed, but this one is a no-go. Loo...

checking out

I'm trying to pay for an article in check out but there's a red banner sayingWe noticed a problem. Please review: your items.and the pay and submit is greyed out and won't let me proceed Help needed

QR code I

Can’t get the copy of the QR code in my email

I AM UNABLE TO REPLY TO MY MESSAGES

I am able to read my messages but it times out when I try to reply....

Most Seller Hub pages don't have a Back button or link

Every page in the seller hub should have a link back to the main hub dashboard. Most of the pages do not. On the few that do, the links are broken and you get 404 errors.

"Leave Feedback" button has disappeared

When attempting to leave feedback, I can complete all items on the feedback page but I'm unable to complete the task because the " leave feedback" button or tab at the very bottom of the page has disappeared, anyone else having this problem, I'm usin...

Messages failing

When i contact buyer and send a message it always gives me "message delivery failed due to a temporary issue" been happening for 5 hours please advise what to do

Can’t send internal customer service issue message to merchant

I get this alert when I tried to reply: ”Message delivery failed due to a temporary error.”

Listing "End Date" off by 1 Day

Whenever I list an item, say today 02/10/2024, the item would post with an end date of 03/10/2024. However, this morning all that changed (around 7am Central), the listings are showing an end date of 03/09/2024. So, when I list an item today, and cli...

Is ebay down at the moment?

Cant go to ebay.com or AU

ebay server down? Just saw that message ...

very sluggish the last couple of hours, unable to upload images, access my store - wazzup? Attempts to list items just resulted in "It's Not You, It's US - Ebay server down" message. Boo.

Messages issue

When using the internal messages system to say thanks to one seller the message jumped over to another message thread to another seller - and when trying to write sorry to the second seller involved that message went to the first seller I was trying ...

My store cannot be accessed

While on eBay's webpage on my laptop I clicked my username to reach my store I got a message in red "There seems to be a problem serving the request at this time" I tried the link on my social media on my phone as well and got the same message.

Purchase of postage bugging out

When going to purchase a postage lable on a sold item its auto selecting a completely different postage type than what was posted on the advert and doesn't give you to option to change it. My item is listed as Evri 3-5 days @£2.94 for parcel up to 1k...

unable to upload photos

I am unable to add photos when editing an existing item in Collection. Browse for the photo, choose it, and it just spins and spins. I am able to add photos if I am creating a new listing, but that is not what I'm trying to do. I also can upload phot...