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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

I Have listing but listing cannot be live , show error massage

Show this massage my listing can not be lived. To maintain a safe trading environment, eBay places limits on the number of categories sellers can list in. Currently, you do not have required permission to sell in this category. {e218528-1246166x}plea...

Can no longer track item shipping progress in the app or website

I purchased a pair of Nike Dunks from a seller. Normally I could track all shipping progress to authenticator and then to my residence. Thats no longer the case as the option looks to be removed. Is this a new update to the website and app?

promotions

Why can't I promote my listing? Is there something new I need to do

I tried to use the TerraPeak feature, but it won't open.

I tried to use the TeraPeak, but it won't open.When you open TeraPeak, the following message appears:Our server failed to respond to your query. Please try again later.It has been more than 2 days since you last opened the app. Please provide advice.

Having to log in over and over and over, cannot upload files for appealing a dispute as a result.

I am currently on my 27th try trying to upload pictures for appealing a dispute, for the past week or so I have been having to log in multiple times a minute, and again whenever I (pretty much) click on any link on the site - and it just seems to be ...

unposted negative feedback

How come the very negative feedback I posted never showed up on them, if this is a regular practice then this may be why they look like stellar sellers instead of what they were with me.

Profile icon under listing does not fill the circle

How can I get my profile icon to fill the circle in the profile info that shows under my listings? I have tried circle-cropping the image and uploading different resolutions from 150x150 to 1900x1900, but I still get a little square image in a large ...

Listing Impressions not clickable in Seller Hub

Any else notice that Listing Impressions is no longer clickable in Seller Hub under the Traffic section? Data still shows if you click on one of the other headers (Click-through rate, Listing Views etc). This seems to have changed sometime today or y...

Sold Ended Auction Banner Message Is Not A Proper English Sentence

As title states:

"Our server is down"

I am trying to access my Seller Account, but all I get is the server down page. This has been going on for several days.

Ebay tech issues

For the past two days, ive been unable to track purchases, see any messages or check my items I’m selling.What is going on?

Ended Watchlist filter default stuck on All Categories

Hi, Just noticed this week that the watch list for ended items isn’t defaulting to “ time ended-recent first” anymore. It starts out at “all categories “ which flips the order of the list. I have to manually change it every time I open the app now. D...

Ebay email notifications delay and/or out of sync

Over the last month ebay notifications are coming in late or are just never received. The emails that do come in later are typically out of sync. For example, had an issue on where no email notifications came in on 5 offers received. I went into my e...

The item preview with the small picture on the left side of the watchlist not available

macOS Monterey 12.17.4 Safari 17.4.1 Log in, go to Watchlist, open it, the item preview with the small picture on the left side of the watchlist regardless the active or ended status IS not working, no picture, no preview. Tested it on german and eng...