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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Listing

Hi,When we are listing an item we put in the price and then it goes invisible. If we double click the price it shows what we have.

Last Page of Unsold Listings Will Not Display on Desktop

I only get a blank page for unsold listings when I try to view the last page. I've chosen to view 25, 50, 100, and 200 items per page and the last page always displays as a blank.

Your ship from address must be in the United States to purchase a label.

Hello, I live in Portugal but my buyer is from Canada, it is telling me "your ship from address must be in the United States to purchase a label." I cant print the labrl etcetera, Ive put shipping from economy great china or something but I cant send...

I need to contact an actual human about an actual company issue

Im calling this a tech issue but im not sure what else it could be called. I needed a one time passcode, which i have gotten several times in the past, they are always random numbers and letters that spell out NOTHING. Two days ago, i got this "7FUFA...

Account 'temporarily locked' - can't unlock

My friend's account has been temporarily locked. When trying to log in, he is prompted to reset his password. However, after tapping the 'reset pwd' button, he gets a message 'That's not a match. Please try again or contact us'. Tapping on the 'Conta...

Buying knives (restricted items) CC verification fails

Trying to buy knivesadvises that i need to verify agei enter my CC details - i tried on two different cards, second one i got a fraud check thru on my messagaes so i said - yes its me - and tried again, same resultred banner saysUnfortunately, we ran...

sellected wrong eBay cancelation reason

what do i do i sellect the wrong reason and now have to pay a refund even though the payment was agreed on both parties to be cancelled

5 Sold items showing as Unsold!

5 items sold all showing as unsold, I can’t see the buyer to contact them or see if they have paid - no eBay telephone support after 5 pm really not good enough.

Vintage and classic car and truck parts gone?

I am a collector of classic cars and car part associated with those vehicles. Recently I've had a problem filtering just this category and instead get all car and truck parts?? Why? I don't want to sift through 1000" of unwanted, non associated parts...

Lost All my listings

I have been an Ebay seller for years. As of about 2 month ago, I had approx. 100 listings selling. At that time, 2 months ago, I had not relisted any of them. I fell and got a concussion so wasn't listing any of them because I wasn't able. Today, aft...

buyers cannot purchase on mobile app

buyers are told that my items are unavailable on the mobile app and are prompted to go to the desktop site ebay says that buyers need to log a ticket but i cannot tell if this is intentional or a backend issue that’s being worked on

Can't list items

I have been trying to list items for about a half hour. Whether I try to "sell a similar item" or start a new listing, when I get to the selling page, it loads halfway and then will not load any further. I am not having issues with any other websites...