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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Your refund did not go through. Please try again later or contact us. 11-17-2020

Having refund issues to ebay buyers. "Your refund did not go through. Please try again later or contact us. " Everyday same issue. I know eBay knows this is going. I already got ding before because I asked for help.

Error 429

After signing out of the app and then signing back in it wouldn’t accept the passcode it kept sending and now I have error 429 which I gather it has made to many attempts at logging in spoke to eBay chat and they didn’t seem to know what’s happening ...

Notification Bell Is Acting Wonky

Is anyone else seeing their notification bell acting wonky this morning? Mine keeps showing one notification when there is nothing to be notified about.

Monthly Financial Statements Downloading as "undefined.pdf"

For years I've had no problems downloading my monthly financial statement and opening it, which eBay sends me a "your statement is ready" email for early in the month. However I first encountered this issue with the March statement when it allowed th...

Photos won't upload to listing draft

Is anyone having issues uploading pictures onto their listing drafts using the phone app?

sales - views - inquires & watchers have tanked

Hi All, My sales have really dropped off in the last 2wks. or so. Also, views - watchers & inquires are waaaaaaay below normal. Was making 30 to 50 sales per month with only one sale so far in March. Has something changed?? Have a feeling there is so...

Issues with confirming my personal information when selling an item

HiOn the screen where it asks me to confirm my address and phone number the split submit conflicts with MS Edge's autocomplete of personal information. Once you hit submit on the address it updates a field in place and then blanks the phone number an...

App issues? Can’t add to watch list, selling items disappeared

Is there an app issue eBay? +I can’t add anything to my Watchlist.+my item la I’m selling are not showing on the selling tab, but can access by going through my profile.+all my items in my watchlist have disappeared too this has been going on for 3 d...

All my listings Templates have moved left, the rest is centered, will not revise

In all my descriptions part is by template and part is typed, I center everything. All of a sudden I see my listing descriptions have changed as the template part is now to the left, when I try to revise it still will not center. It's the same on my ...

search issues

I have an item in my watchlist identified as: MMOBIEL 16-in-1 Multifunktionales Präzisionsmesserset Handpolierte KlingenWhen I view/open the item, the description shows: MMOBIEL 16-in-1 Multifunctional Precision Knife Set Hand Polished BladesIf I sea...

What’s going on?!

All my listings disappeared? I tried posting a new sales listing and it doesn’t show on my active list. March 08, 2024.

Active listings, sold listings and ended listings all of a sudden all disappeared?

Has anyone elses active listings and sold items and ended listings just all of a sudden all disappear? All is gone. All I can see still is the sold items I need to ship and the amount that was made in the last 90 days, everything else has zeroed out.

Active listings disappeared

I had about 70 active listings and they've all just disappeared, as have my unsold listings. The 'sold' are still showing, but I had some items with bids and they've disappeared too. Anyone else having similar issues ?

EBAY SELLERS SECTION ITEMS LISTED IS DOWN

It's displaying "- - -" for active items listed on the sellers page on BOTH the eBay app and on the website with my laptop, and if you click on the dashes it's saying "0 Active Listings" when in fact I've got several for months that have been listed....