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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

NEVER RECEIVED REFUND ABOUT CANCELATION OF PURCHASE:REASON WRONG ITEM

ITEM ID:284967364677ORDER NUMBER:24-11404-37643 1:6 Scale Pistol Gun Model Weapon 4D Assembling QSZ92 For 12" Action Figures Order Number:24-11404-37643Item Id:284967364677Seller Id:sxdf32Return Id:5261848935

unable to End Shipping Discount Promotion

I created a buy 4 get free shipping offer a while back. I recently attempted to pause the promotion, but it continued to function for qualifying orders.Since it was still operational and I no longer wanted it to be available, I assumed that deleting ...

Count of Listings in My Store are not matching My count for Active Listings

Count of Listings in My Store are not matching My count for Active Listings. This has been happening since the middle of December. It's very frustrating and I don't understand why this is still happening. Please add me to ALERT15129

Hey eBay! The Capcha's GOTTA GO!!!!

I've been selling on here for decades. I am logged on. WHY DO I NEED TO GO THROUGH CAPCHA'S!! Not only is it slowing me down, it's highly offensive that I have to go through these hoops when I'm LOGGED INTO MY ACCOUNT!!! Enough already! ENOUGH!!!

Where did the Edit option go?

I went to edit a post I just made a few hours ago, but all trace of an edit option appears to have suddenly become non existent! What is going on with this? I really need to edit my post!

Can't Post Listinga AGAIN!

Drafts won't save and new listings won't post. What is the point of having a store if you can't update it? This is the ONLY thing that eBay has to do, maintain a working website.

Listing Form - Page Load Error - Safari (Apr 5, 2024)

Is anybody else experiencing errors with the listing form loading in Safari? Checked Firefox and that's working fine - issue is exclusive to Safari for me. Half an hour ago I was putting up new listings and revising existing listings to add new varia...

"Complete Purchase" button not working - nothing looks wrong

I know there is a page on this exact thing, but in this case there isn't any error or message at all for anything. The shipping address is accepted, the payment method is accepted, the items I'm ordering are in order (although strangely, there are no...

For Parts or Not Working!!!! Beware Sellers

Recently I sold an item on eBay that was posted as "For Parts or Not Working" Also, No Returns! For some reason eBay doesn't seem to think that protecting their sellers from fraudulent buyers is important. After the buyer received the part, he sent a...

eBay Customer service too slow to reply 1 transaction waste 30 minutes of your time.

Am I the only one having trouble with eBay customer service like the chat will start at 8:11am and it goes until 9 am just for 1 review that they need to check if they can remove it for you or not .

Problems printing with Brother QL -800

Finally got my Brother QL-800 to print labels for ebay BUT it wants to print out a blank page before and after each label which is very wasteful... how do I prevent this? thank you!

New iOS release - Navigation icons disappear when switching to another app and coming back

Greetings! A new release hit today for iPad. (3/4/24). When I load ebay I have the navigation icons at the bottom. The app is running in a windowed mode. If I switch to another app from the dock (which happens to be full screen) when I come back the ...

Android App - Unable to (click) open listing from Send Offers Selling Tab

I'm on the Android Mobile app. I'm in the Send Offers tab. I can't open any of the respective listings from there... I can click/open the "views" feature, the 3 vertical dot editting button, I can open the singular individual offer button to send a s...

eBay Collections - cannot load prices?

I an trying out the eBay collections with some cards. I entered two cards, qnd it gives a $0.00 value. There is a blue pop-up that says, "We couldnt load all of your price data please refresh the page" When I click it, the page refreshes but continue...

Social link to Instagram no longer working

I've been using this feature for quite a long time. It is no longer working, I get the attached message. My account is properly linked to a Facebook account. Any ideas?