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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Unable to pay for and print eBay Standard Envelope shipping labels anymore

Anyone else suddenly having this issue? I printed out labels yesterday with no issue. Now I'm suddenly unable to pay for and print these labels... I use a template to list my individual cards. Categories are correct. All below $20. All addresses are ...

Returns that take too long start assuming the return is delivered, when tracking shows otherwise

I had a buyer return an item with an eBay-provided label on 3/18. For some reason, USPS has made a mistake and the package has been ping-ponging around different distribution centers around the country, but that's a separate issue. However, because o...

Issue with Seller Level

Anyone else seeing anything weird under their seller level on the seller Dashboard? Mine is saying current month 1 defect transaction rate of .20% but the one that is saying for next evaluation if we evaluated you today it would be .44 and saying I m...

Ebay listing tool still isn't working. 3 days now. Are we going back to the dark ages.

Ebay listing tool still isn't working. 3 days now. Are we going back to the dark ages. Where's an update

Bulk Edit Not Working " ...listing was not processed because of server failure."

I've attempted to select several of my variant listing to edit in bulk to lower prices, etc., however, only 25% of them are uploaded and the rest provide the following error : " 1 listing was not processed because of server failure." I have attempted...

Verification codes I solved my problem

I had a problem no verification code coming through to my phone, this is the first time its happened. I reported the problem, TWICE. This is what I did, I went on ebay.com not ebay uk which is my site. Logged in verification code arrived on my phone....

Gift Cards not saving

this isn’t really a issue as much as it is an idea that should be implemented. I was trying to buy something last week with a gift card that i had just bought i put $96 on a gift card and when i went to buy the item it had just sold out. so whatever ...

Sales History of same item during last 12 months now missing from eBay app ?? HELP!

HELP!! To sell graded baseball cards on eBay, I rely on sales history data of that card (in same grade) during prior 12 months to determine what optimum price is to list it. That prior sales info was always readily available at the top search results...

Listing tool glitching

For about a week now when using the listing tool and after importing photos, the listing starts to glitch. Photos disappear, templates are not selectable etc. This is on computer not phone. I can go to an old listing and copy and past description fro...

Several customers getting redirected to home page after clicking "Buy It Now" on fixed price items

Over the last week, I have had 3 different customer reach out to me asking if my product is available. I only have fixed price auctions. When they choose to buy the products, it just redirects them to the home screen instead of taking them to the car...

eBay listing tool is down

Second day of not being able to list anything. When I attempt list an item live , it remains in the drafts and when I click back on it I get the “this is embarrassing, the listing tool is down, try again later”I’ve had two online chats and phoned the...

Do you have problems finishing your drafts???, I have a temporary solution while they fix it

What I do is that if my draft is not completed and then you cannot reopen it to try again and you get the message is embarrassing , so my solution is to make 5 copies of it with the photos and information and try to complete it in each of the copies ...

eBay app glitching

I don’t know if the app does this for anyone else, but if I’m looking at my postings, and say I decided to change a price or make my listing promoted, when it brings me back to the rest of my listings I can no longer click on them or edit any of the ...

How to print Order details, layout was changed

Hi, yesterday I use print button for printing Order detailsbut today something changed in eBay and I can't find this button Could you advise me, how to print order details?Thanks

Seller Hub Listings Report Variation Listings Total Value Incorrectly

Seller Hub Listings always reports a lower total value result than the listing is actually worth. If you pull up a Variation Listing by itself under the Active Listings tab, under Results a total is given for that listing plus the quantity. That tota...