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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Report Item on listings non-functional

Tried to report an item, used the link on the listing page. Tried it on other listings, seems to be not functioning. This is what shows:

Markdown promotion not working, fails to add selected items

The Sale Event feature is not adding all the items I've selected - it states "Skipped: Minimum discount" on the sale I've created.It doesn't seem to matter what the item price is, $30 or $100, it says the same thing. Is there an issue with the Markdo...

Listing page missing photo upload section

At the top of the listing page the section where you upload photos is sometimes missing. This doesn't happen all the time but maybe several times a day every day. I have to close the browser and reload to fix but problem keeps coming back. I use goog...

Captcha is Killing me

I just want to set up an account and check on my items but I am getting stuck in a loop of Captcha tests that never stop. Please fix this!

New search results are terrible!

Why does EVERY ITEM on the page need to say "Item specifics" and "Shop with confidence" next to it? I don't need to see those same phases 100 times on a page! Talk about clutter. Ug....

Ebay seller page loads are SLOW!

THIS HAS BEEN GOING ON FOR DAYS!!!! I would think it would be fixed by now NOT! So it's time to complain. Sellers pages load half screen and stall for a time before completing Also scrolling down gives you a BLANK PAGE! Click on a sellers item and no...

Where's All the stuff listing error SOLVED....(Maybe)

OK, after a month plus of this disaster I MAY have stumbled on something. I have been listing with my VPN on for a couple days now after I changed this (I probably just jinxed myself). Go in to your settings on Microsoft Edge and this screen (pic bel...

eBay never sends verification email for express payouts

Hi everyone. I used to have express payouts when it first came around. Then I lost my debit card and had to get new one, so I had to enter new card info in my payouts. It’s been months and I’ve never gotten my express payouts back, and I never get th...

Photos not loading when editing variation listings (and can't add new photos either)

When attempting to add photos to new or existing variation listings, the existing photos do not load and there is no prompt to add or edit photos. The only result is a spinning green wheel (see screen shot below). This is affecting both the default a...

Lister Does Not Retain Entries

I have a problem with the eBay lister on my desktop. When I enter a price and shipping information in the lister, they are not retained. When I try to publish a listing, I get error messages that I need to enter the price and shipping information. Th...

ebay if overcharging our buyers for shipping. How do i send a corrected invoice before they pay?

This is so convoluted most of you will not understand. Here goes. Ebay keeps disabling our buyer requirements despite the fact that I update them before listing items, during and after listing items. Ebay does not apply our Ebay buyer requirement upd...

EBay keeps going down while I am listing. No, it is not my internet, everything else works fine.

This is the message I keep getting. Started about two weeks ago, an is very frustrating. Why is this happening? And when will it stop?Yes, I save my listings as I am working, but sometimes it goes down before I can save it.

Handling time doesn’t account for weekends in seller matrix

I was Top Rated Seller for about a decade before I was lowered to below average because I took the bad advice given to me by EBay Customer Service representative who told me not to refund my buyer anything for a return item that tracked as delivered ...

Variation Listing Photos

The variation editing section is not loading. I only see a spinning wheel and I cannot update the photos. This started last night and I'm facing with the same issue today. I tried to create a new listing and the same problem occurred. Please help. Th...

eBay Send Offer to Buyer's but Buyer's Account is in Suspension and I can't send offer to anyone

I have an item and I have been able to send offers to anyone that likes the item to date. I now have two additional people that have liked the item and are considered "Interested Buyers" and I can't send the offer because one of the two individuals h...