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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

How do I provide ebay a recommendation? (auto parts listings)

Hi all- As a classic car guy, I use ebay to research, find and purchase parts for cars. In the past, the ability to save searches for hard-to-find parts proved invaluable, but lately it's become quite difficult. Sellers have realized that they can wr...

ALL MY LISTINGS ARE GONE.

I see the items in the store but no active or unsold listings.

Add error message

I can’t add ny new items on my watchlist, though I keep deleting them. There’s certainly a bug and I don’t know how to fix it.

Change shipping label to 4X6 on my profile.

I am trying to set my profile for shipping labels from 8x10 to 4x6. I understand the setup process has changed. Thanks Cecil

Sales in Collectible category stamps are down in 2024 by huge percentage

I am seller on eBay since last 15+ yearsSales in Collectible & Art category "stamps" are down in 2024 by huge percentage, I feel Mostly because it is because of eBay coming out with its own Global shipping, or other filters applied.13000 items listed...

Resolved! Buyer requirements: counts bids as well > should be sales only

On the page where you set the buyer requirements, I've made the setting that buyers cannot buy more then 25 items within 10 days. However; today one of my regular customers walked into the restriction. He did some bids on my listings (I accepted 3 of...

Speaking about information...

There is a huge information leak between eBay n tic tok.I don't know who this might bother, but I'm not sure I like that I started posting on eBay my Red dead Redemption 2 copy. Then a few hours later, tic tok tells me that "xxx" also likes Red dead ...

MY PURCHASES SECTION DISAPPEARED IN MY SUMMARY FOR THE YEARS 2020 TO THE PRESENT

I've been a member for over a decade. My purchases always appeared within my summary. Today, all my purchases from 2020 to 2024 disappeared. No matter what I did to the menu above the Purchases section within the Summary, the years 2020 to 2024, just...

Login sign in SMS text message security verification codes no longer being received - not working

On my main eBay account I haven't been receiving any SMS login security verification codes since 6 March. eBay’s webpage says the codes have been sent, but they aren't received. I reported it to eBay on 7 March but it's still not working.Other websit...

There is something massively wrong with search!

I tried to list a doll this morning, and, while researching comparisons, I noticed that the total items shown didn't match the total search results. It showed there were 6 results, but only 1 was shown: I thought maybe it was a "clear your cache", et...

Social Marketing down

Any idea when the Social marketing tool will be working with Facebook and in turn Instagram since they are both mutually linked. The only social channel able to used at this time ins Pinterest. Here is what it states at the top of my social. Instagra...

can't upload pictures

Not able to pay

Liked iphone 13 Pro max, click buy it . Complete all credit details, billing address and shipping address and finallyg to pay. WHAT HAPPENED. eBay will not process payment. HOW DO I KNOW . I checked with my bank. My bank checked my credit card and de...

eBay ESUS Shipping

There are major problems with eBay's ESUS Shipping. In particular, eBay is selling shipping labels that are not compliant with the USPS size and weight requirements. eBay's label purchasing system requires a thickness be specified and the minimum thi...

getting on ebay with my phone

I have been an ebay seller for years. I got a phone recently and they set it up with a different password etc. and they won't let me on because they say that password is already in use. Of course, that is me but I cannot get the help I need to set my...