08-22-2024 09:57 AM
Hi,
I know eBay was making changes to the listing quality report and it was removed from the performance tab. I have been told a few times by eBay in chats that they are working on adding it back and my store is added to the "ticket" to add it back. This has been going on for months. I still do have access back to the listing quality report. I also don't see it on the pinned post here in eBay Technical Issues. Is it being removed permanently? Why do some sellers still have it and I cannot get it back? Has anyone else successfully gotten it back?
08-22-2024 11:43 AM
@jgmbry wrote:Hi,
I know eBay was making changes to the listing quality report and it was removed from the performance tab. I have been told a few times by eBay in chats that they are working on adding it back and my store is added to the "ticket" to add it back. This has been going on for months. I still do have access back to the listing quality report. I also don't see it on the pinned post here in eBay Technical Issues. Is it being removed permanently? Why do some sellers still have it and I cannot get it back? Has anyone else successfully gotten it back?
@jgmbry we've been trying to get answers on this since February - some who had lost it did eventually get it back and others still don't have it.
I tagged community staff and added a link to this thread as a reference to show it's still a problem - hopefully they will answer and provide more information there.