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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay without human customer service

Why did Ebay stop customer service through messages? Now they have a robot serving and he cannot clarify my doubts. Is it just me or does this happen to all eBay members? And if I ask the robot for the email address where I can ask my questions, no o...

Seller initiated offers -- not always encrypting buyer User IDs

Just checked a listing and went to review offers sent (by me -- seller initiated). Saw that the 4 offers sent on a specific listing don't have the buyer User IDs encrypted... screenshotted for proof that I'm not crazy (won't share now since they aren...

ALERT15184

My social media accounts have been unlinked from my ebay account and when I try to reconnect them, I just get the same error message no matter what I do.

Some listings coming up as local pick up , local pick up is not enabled

Random orders say pick up only. Example item # 192777306385

Flat Shipping Rule Doesnt Work With Different Handling Times

Only time my flat shipping rule works is if the two items have the same handling time. I sell both preorder items and items I have in stock. If a buyer buys two items I have in stock, it combines perfect. Same if they buy two preorder items. But, if ...

Can no longer see all of listing information

Starting today, I am no longer able to easily see my listing information. I need to page right and left to see the listing details. I need to zoom to 50% in order to see it all. And, when I do that, I can barely read the information. I am having this...

my store is not visible

my shop is not visible, even though it is open,the problem has been going on for over 3 weeks maybe more.

Search function no longer really works

I find it almost impossible to buy from Ebay any more. I need engine parts for a 1929 Chevrolet car. If I search for " 1929 Chevrolet Engine Parts" I get everything but that. I get a listing for a parking light for a 1950 Ford.If I can't get accurate...

No filters working.

When searching listings you can only choose one filter. For example when browsing jigsaw puzzles you used to be able to select the number of pieces, then tick all the brands you wanted, then the location then apply and it would show you all of those ...

Listings Locked From Editing - Feedback Removal

This "feature" is causing me problems with many listings. The subject is a newly listed item, no offers in either direction. I'm unable to edit the listing. This has been happening, repeatedly, for some time now. I need to edit the title of the listi...

payment page not loading

The payment page is not loading - all I see is the shadow background but no content and nothing to select IS payment option. Just a ghost screen.

Sale notifications

I no longer get the cha Ching notification sound when I make a sale on any of my apple devices. eBay help center couldn’t help me. Can anyone out there help? Thanks

I want to view prices in gbp

I am in UK and search responses for items comes back as priced in US$ and seems to prioritize items available in the USA

Store Directory

I have a store yet am not in the Store Directory I questioned this by phone to a CS Rep who said they would check into it but we are still not on there as of today that was last year I made the inquiry.I thought it was only for Top Rated Sellers whic...

Trying to register for over a month. Ebay has one letter in my name wrong and can't or won't fix it!

Trying to register for over a month. Ebay has one letter in my name wrong and can't or won't fix it! They have shut down my store and have not responded to multiple attempts to contact them. I have to admit that I did put some antique Christian postc...