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Current and resolved technical issues - updated as of 04/29/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Seller account restricted for no apparent reason. I haven't even sold anything in a long time. Now,?

My seller account has been restricted since last summer!! How in the wide world of sports do you explain that? I have never had any problems in 15 years!!! Now that i have items I would like to sell, i can't. Sent everything they asked me for several...

Resolved! pictures not showing correctly

any reason why pics are cropped on my listings as well as listings I look at?

Resolved! Deleted items!

I had around 20 items completely disappear! Called eBay, they looked at my account and said they have no record of 20 said items. I had to relists them all... Grrr Melanie

Updating variation listings error

Anyone else having issues trying to update your sports card variation listings? Keeps saying invalid attribute for variations. Most of my listings are saying this and will take hours to redo the new listings

can’t make my listing a buy it now

I’m trying to list something and on my computer there is no buy it now option, on my phone there is a buy it now option but if i set a price it automatically resets to zero, and if i turn off auctions then it automatically turns back on. I have no cl...

Photos are cut in half, cropped.

So when I go to look at a item I see a half of the photo

STILL problems with uploading photos...

And here I thought a MONTH was bad to be having problems uploading photos on ebay.........NOW I am seeing it has been going on for almost a YEAR! There are many more of us having this problem.......Each time ...a ticket has been opened ..or have you ...

"Open item page in" new tab or same tab, is not working

There is a customize setting for "Open item page in" new tab or same tab. The default is now new tab, which is awful and was never the case for 25 years on eBay! That forces us to keep changing from "new tab" back to "same tab." That worked for a few...

Errors delivery amount

Hello, today I created a rate table for delivery. Some of my ads have multiple items and I set an additional $1 shipping price for each additional item. However, for some reason, the price for each additional item is not set at the price I indicated,...

CANCELING DUPLICATE ACCOUNTS ONLY NEED 1

OPEN A SECOND ACCOUNT BY MISTAKE

Listings not ending when last item is purchased

I noticed this a while ago and thought it was a glitch. I went through my inventory today and had a number of listings still active but showing zero inventory because I had sold the last item, but the listings did not end automatically. It did not lo...

Can't Share or Email my Listings ebay glitch 3'4'2023

When I want to share to pinterest or email one of my listings from my ebay selling page and my active listing I need to do the "I am a human" test then I get a pop up telling me that the item (with blocked out item number) is not listedOther glitchy ...

Resolved! Packing Slips are Blank since yesterday.

I print out a Packing Slip with every purchase to include in the package. I use the edit option to add a personal note. Since yesterday my Packing Slips Previews are totally blank. I get the edit area when I click on customizing but when I say "done"...

Unable to make draft copies anymore

Ever since FeeBay dumped Turbolister I have been manually using drafts and importing then posting my items for sale. Last month the copy drafts icon went missing.Does anyone else have this issue? If eBay had a decent way to talk to someone in tech it...

Cancel to commit to payment bug

Recently, I tried to commit purchase a item with a vendor who didn't ship to my country.I talked to vendor and he changed to enable shipping to my country. I paid for the item, shipping and all.Now my shopping cart is stuck with a item that I cannot ...