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Current known technical issues - updated as of 3/31/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Share on Facebook error message

Been receiving this message the last couple days when trying to share a listing on Facebook. Anyone else having this problem? "App not active: This app is not accessible right now and the app developer is aware of the issue. You will be able to log i...

Active Bids Only Shows “Offers” (no items bid on) until multiple refreshes

iPhone 15, iOS 17.3.1, Safari Browser: EBay website in tab, logged into site, click “Bids & Offers” Bids & Offers only has items and listings which are “Offer Declined” or “Offer Expired” until several refreshes reveal other items and listings This i...

Bids are Hidden on My Ebay Bids/Offers page

I put a bid in on an item. A few days later I went into by bids/offers page and nothing showed up. I assumed that someone else won the auction. Days later I went into my email to see an email from Ebay stating that I was still winning and the item wa...

Bids are Hidden on My Ebay Bids/Offers page and can not be dIsplayed

Bids are Hidden on My Ebay Bids/Offers page and can not be dIsplayed. Started on July 31, 2020

Buyer's requirements

https://www.ebay.com/itm/326030846172 - An item you selected was not added to your cart because the seller will not sell to buyers that do not meet their requirements. What requirements? I have not encountered this before now. Please provide some ins...

Feature for finding what a seller is selling or has sold doesn't work

On my computer screen, it's the word "advanced" in the upper right hand corner of the seller hub in which I can look at all of a particular sellers items for sale or completed sales. I get things that have nothing to do with it.

How do you know exactly when an item on Ebay was listed?

I've searched and searched and haven't found an answer to this question, but it seems like it's possible based on a lot of what I've read. I'm a new seller on Ebay and I'm trying to get a good understanding of how long it takes certain items to sell,...

Missing Order

I placed an order yesterday and my credit card was charged but the order isn't there and the item(s) I searched do not show up in my search history. How do I resolve?

FOR DAYS NOW CANNOT SEND PHOTOS FOR MY AD TO EBAY, JUST GET SPINNING TOP FOR HOURS

FOR DAYS NOW CANNOT GET PHOTOS TO SEND TO EBAY FOR MY ADS, A TON OF WASTED TIME WITH SPINNING TOP BETWEEN HOURS OF 10AM AND 4PM EVERY DAY FOR LAST TWO WEEKS, NEVER SEEN THIS BEFORE, APPARENTLY THE SERVER FOR EBAY IS NOT VERY GOOD OR JUST OVERLOADED P...

Negative feedback not posted on seller's page

I bought an item on ebay that did not arrive. Upon inquiry I found that the seller used Aquiline shipping and Aquiline tracking. After Googling Aquiline shipping and Aquiline tracking I found that many people regarded Aquiline as a scam. I alerted th...

My old email is still associated with the account

I updated the email on my eBay account, but the old email is still linked to the account. I am unable to create a new account using the old email. When attempting to log in with the old email, I receive an error message stating that the account does ...

Resolved! bidding

Anyone else having problems with website not showing the items being bid on? When I access bids page, it will say no active bids. When I toggle back and forth with another choice, the bids will finally come up. This issue started about Feb. 1

Description area blank. Anyone else?

when looking at items on my watchlist, I notice all the description areas are blank. They are that way when I look at my own listings as well. Noticed this last night and it continues today. Happens on both my laptop and desktop. Is there a work arou...

Listing

Hi,When we are listing an item we put in the price and then it goes invisible. If we double click the price it shows what we have.

Last Page of Unsold Listings Will Not Display on Desktop

I only get a blank page for unsold listings when I try to view the last page. I've chosen to view 25, 50, 100, and 200 items per page and the last page always displays as a blank.