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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! find forum to ask a technical question from other sellers

when listing a new item for sale, the description has disappeared. what am i doing wrong?

No option to leave negative feedback for a buyer

For some time now, I've noticed I only have a "Positive" button when leaving feedback for buyers. There is no way for me to leave negative feedback. Clearly this is an issue. How can this be resolved?

On Safari version 17.4 Sonoma 14.4 Videos Will Not Upload to drafts Started 11 Mar 2024 Unresolved

On Safari version 17.4 Sonoma 14.4 Videos Will Not Upload to drafts Started 11 Mar 2024 Unresolved. Videos suddenly stopped uploading on March 11thth 2024 for drafts and is not Working on Mar 12, 2024. I have double checked all updates on safari and ...

Suspended account

I have an original account on here and it says my account is suspended and I don't know why or how to speak to someone to fix it.

Account details tab missing

Since a recent upgrade to the iPhone app- I can no longer find a drop down tab for account details like subscribed items, pay with points video channel subscriptions, etc. the account tab no longer shows these details, and clicking my profile picture...

Has anyone noticed how the search engine is acting very funky

I sell an eBay full-time. I've noticed the last few days that the search engine has been acting funky. I sell very specific vintage items and when I'm searching for active and sold listings to comp out for price it does not search correctly. For inst...

Search engine not working right

It was working ok, then a few weeks ago if I type in some words, such as White Mountain Puzzle, it breaks up the response. It gives me a short list where "White Mountain Puzzle" are together. Then a related search where the words have something diffe...